Experience

Cincinnati Marriott at RiverCenter

• United States
• Hospitality
• 1 - 100 Employee

• Assistant General Manager

  • Jan 2022 - Present



Residence Inn

• Hospitality
• 700 & Above Employee

• General Manager

  • Aug 2020 - Jan 2022



Sheraton Austin Hotel at the Capitol

• United States
• Hospitality
• 1 - 100 Employee

• Director Of Front Office

  • Sep 2018 - Mar 2020

  Department Head - 367 key property. Responsible for overseeing front office, bell services, valet and security. 2 managers, 5 supervisors. Reporting directly to General Manager. Service champion for the property. Respond to all GSS reviews and coordinate with appropriate operational leaders to create action plans. Department Head - 367 key property. Responsible for overseeing front office, bell services, valet and security. 2 managers, 5 supervisors. Reporting directly to General Manager. Service champion for the property. Respond to all GSS reviews and coordinate with appropriate operational leaders to create action plans.



The Westin Nashville

• Greater Nashville Area, TN

• Front Office Manager

  • Sep 2016 - Jul 2018



White Lodging

• United States
• Hospitality
• 700 & Above Employee

• Food and Beverage Manager

  • Jul 2015 - Dec 2016



Gaylord Hotels

• United States
• Hospitality
• 700 & Above Employee

• Front office supervisor

  • Aug 2014 - Jul 2015

  -Monitors the Front Office employees to make sure all guests receive prompt and personal recognition. -Coordinates the front desk operation including guest registration, room assignment and check-out procedures. -Carries out employee related matters such as evaluations and consulting. Assign hotel rooms to guests based on their unique requests and preferences -Cater to the repeat guests of Gaylord Hotel and coordinate room assignments based on their travel patterns -Confirm reservations and cancellations and preregister designated guests prior to their arrival. -Coordinate the staff and resources to accommodate the needs of the guest -Increase guest preference of a hotel or hospitality brand Show less



JW Marriott

• Hospitality
• 700 & Above Employee

• Group Housing and billing coordinator

  • Jun 2010 - Aug 2014