Experience

Comtravo

• Germany
• Leisure, Travel & Tourism
• 1 - 100 Employee

• QA Operation Trainer / Trainer Communications

  • Dec 2021 - Present



Uniglobe Smart Travel GmbH

• Germany
• Travel Arrangements
• 1 - 100 Employee

• Corporate Travel Agent

  • Jan 2018 - Oct 2020

  Business Travel for mid size companies Business Travel for mid size companies



Voya

• Germany
• Information Technology & Services
• 1 - 100 Employee

• Corporate Travel Agent

  • Oct 2017 - Nov 2017



PTG Professional Travel GmbH

• Germany
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Travel Agent

  • May 2013 - Oct 2017

  Specialist for Flights in Galileo GDS Specialist for Flights in Galileo GDS



American Express Global Business Travel

• United States
• Travel Arrangements
• 700 & Above Employee

• Corporate Travel Agent

  • Jan 2012 - Apr 2012



SITA

• Switzerland
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Instructional Designer

  • Aug 2007 - Oct 2011

  Creation and Maintaining of the S.I.T.A. University. This established S.I.T.A. to be a front leader in learning of the SITA system and reduced the training period from 6 weeks to 3 weeks.

• Projektmanager

  • Aug 2006 - Aug 2007

  Living in Kuala Lumpur, Malaysia, to create a program to learn the S.I.T.A. system for 5000 members of staff worldwide for the at that time biggest customer of S.I.T.A., Malaysia Airlines

• QA Manager

  • Jul 2005 - Aug 2006

  Third Level Helpdesk for airlines in the area EMEA,



Amadeus

• Spain
• IT Services and IT Consulting
• 700 & Above Employee

• Business Travel Trainer

  • Oct 2003 - Jul 2005

  Trainer for Business Travel courses, Developing courses and training agents, in classes or on-site

• Helpdesk Travel Agent

  • Feb 2003 - Oct 2003

  First Level Helpdesk Consultant for Amadeus Users inside UK and Ireland



OPEL AUTOMOBILE GMBH

• Germany
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Customer Care Center - Call Center

  • Jan 2002 - Feb 2003

  Customer Complaint Call Center / Devision Germany Customer Complaint Call Center / Devision Germany



Euro Lloyd Reisebüro

• Germany
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Corporate Travel Agent

  • Feb 2001 - Dec 2001

  Business Travel Agent in the Implant of EDM Business Travel Agent in the Implant of EDM



TQ3 Travel Solutions

• Travel Arrangements
• 1 - 100 Employee

• Corporate Travel Agent

  • Sep 1997 - Feb 2001

  Business Travel Agent, selling train tickets, air fare, accommodation and rental cars to customers like Barcardi or model management Hamburg Business Travel Agent, selling train tickets, air fare, accommodation and rental cars to customers like Barcardi or model management Hamburg



Karstadt Reisebüro

• Germany
• Travel Arrangements
• 1 - 100 Employee

• Reiseverkehrskaufmann

  • Jul 1996 - Sep 1997

  Travel Agent Assistant Manager

• Reiseverkehrskaufmann

  • Apr 1995 - Jul 1996

  Travel Agent (Internal Karstadt path to becoming a manger) selling train ticket, air fares and leisure travel

• Reiseverkehrskaufmann

  • Jan 1994 - Apr 1995

  Travel Agent, for selling train ticket, air fares and leisure travel