Marcus Jones

Operations Graduate at Forth Ports Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Falkirk, Scotland, United Kingdom, UK

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Experience

    • United Kingdom
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Operations Graduate
      • Sep 2022 - Present

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Customer Assistant
      • Oct 2017 - Sep 2022

      Ensuring customers have a point of contact for any concerns and resolving these on the shop floor. Meeting and exceeding quality when operating daily tasks. Documenting customer concerns and inquiry resolutions with management. Ensuring customers have a point of contact for any concerns and resolving these on the shop floor. Meeting and exceeding quality when operating daily tasks. Documenting customer concerns and inquiry resolutions with management.

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Summer Intern
      • May 2019 - Aug 2019

      Delivered a hands-on approach through over the phone communication to create booking and then to complete bookings to a high standard with the customer. Meeting and exceeding sales targets. Interacted with customers by phone, email or in-person to provide information and through a small branch encourage repeat custom. Dealt with corporate clients on daily basis ensuring standards were exceptional met. Delivered a hands-on approach through over the phone communication to create booking and then to complete bookings to a high standard with the customer. Meeting and exceeding sales targets. Interacted with customers by phone, email or in-person to provide information and through a small branch encourage repeat custom. Dealt with corporate clients on daily basis ensuring standards were exceptional met.

Education

  • Glasgow Caledonian University
    Bachelor's degree, Business management (hons)
    2018 - 2022

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