Experience

VASTEC

• United States
• Information Technology & Services
• 100 - 200 Employee

• Lead Quality Control Technician

  • Jan 2023 - Present

  •Ensured that all quality control processes and activities are properly documented, and prepared detailed reports for management and stakeholders. •Generated regular reports on document management activities, such as scanning volumes, retrieval times, and compliance metrics using Microsoft Excel and Adobe Identified opportunities to streamline document management processes, enhanced efficiency, and optimized the use of technology. •Managed high profile scanners to ensure documents are uploaded correctly and maintained backup using (DLA) Haims and Sports Software. •Guided and coordinated a team of quality control specialists, provided guidance, coaching, and support to ensure quality control activities are executed effectively. •Monitor, report, and address any PlI issues identified through processing activities. •Ensure onsite records management activities are completed timely and accurately. Ensures all team members are provisioned with appropriate system access and tools to complete scanning, uploading, and indexing of designated documents. Active (DOD Tier 1 clearance) Show less



The Vitamin Shoppe

• United States
• Retail
• 700 & Above Employee

• Retail Store Manager

  • Aug 2021 - Dec 2022

  Managed day- to- day store operations, including opening and closing procedures,cash handling, and ensuring store is well organized and maintained Recruited,trained, and supervised store staff while Conducting performance evaluations, providing feedback, and fostering a positive work environment. Oversaw inventory levels, ordered products, and maintained accurate stock records while minimizing stock shortages and product out-of-stocks therefore reducing excess inventory. Managed the store's budget, tracked expenses, and optimized sales and profitability. Analyzed sales data and implemented strategies to achieve financial goals. Drove sales and revenue growth by motivating and leading the floor team to achieve targets. Show less



U.S. Department of Justice

• United States
• Law Enforcement
• 700 & Above Employee

• Document Management Technician

  • Feb 2020 - Jun 2021

  •Received, sorted, and organized physical and electronic documents according to established procedures and filing systems. •Safely stored physical documents and coordinated the archived or disposal of expired or obsolete records following company policies and legal requirements. •Created and maintained backups of digital documents and participated in disaster recovery planning to protect against data loss. •Familiarity with quality assurance methodologies and techniques to develop and implement effective quality control processes Analyzed and interpreted data from various tests and inspections to assess the product's quality and identify patterns or trends •Controlled and handled inventory of supplies that was shipped/received with the DOJ • DOJ MBI clearance Show less



Six Flags

• United States
• Entertainment Providers
• 700 & Above Employee

• Operations Manager

  • Oct 2014 - Dec 2020

  • Overseeing all aspects of scheduling for the Rides department. • Complying with and enforcing all aspects of the Rides training program, including the daily application and supervision of all training procedures, policies, and documentation. • Ensuring that proper staffing levels are maintained; including assisting in hiring and recruiting when necessary. • Coaching Leads and Team Members to monitor efficiency standards and achieve optimum throughput. • Auditing the skills and performance of department. • Coaching and developing Team Members on guest service, training, safety, and efficiency. • Overseeing the development of Team Leads. • Completing and maintaining all formal documents and audit forms used on a daily basis in the department. • Creating schedules and approving the timesheets of the team. • Entering the data of the day to day operations in the system. • Managing over 100 plus workers daily •Perform quality controls and monitor production KPIs •Manage budgets and forecasts •Ensure all operations are carried on in an appropriate, cost-effective way • •Recruit, train and supervise staff •Find ways to increase quality of customer service Show less