Marcus Hall

IT Help Desk Lead at 2nd.MD
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Contact Information
us****@****om
(386) 825-5501
Location
Richmond, Texas, United States, US
Skills

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Bio

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Credentials

  • macOS Sierra 10.12
    Apple
    Sep, 2016
    - Nov, 2024
  • OSX El Capitan 10.11
    Apple
    Sep, 2015
    - Nov, 2024
  • OSX 10.10 Yosemite
    Apple
    Sep, 2014
    - Nov, 2024
  • Mac Pro (Late 2013) Service
    Apple
    Apr, 2014
    - Nov, 2024
  • Macbook Air (Mid 2013) Service
    Apple
    Apr, 2014
    - Nov, 2024
  • Macbook Pro (Retina 13-inch, Late 2012, Early 2013, Late 2013) Service
    Apple
    Apr, 2014
    - Nov, 2024
  • Apple Certified Macintosh Technician (ACMT)
    Apple
    Mar, 2014
    - Nov, 2024
  • Mac Service Certification
    Apple
    Mar, 2014
    - Nov, 2024
  • OS X Mavericks 10.9
    Apple
    Mar, 2014
    - Nov, 2024
  • iMac (Late 2012, Early 2013, Late 2013) Serivce
    Apple
    Mar, 2014
    - Nov, 2024
  • Macbook Pro (Retina Mid 2012) and (Retina 15-inch Early 2013, Late 2013) Service
    Apple

Experience

  • 2nd.MD
    • IT Help Desk Lead
      • Jan 2021 - Present

    • IT Help Desk Administrator
      • Apr 2020 - Jan 2021

  • Apple
    • Genius
      • Dec 2013 - Apr 2020

    • Technical Expert
      • Apr 2012 - Nov 2013

    • Specialist
      • Jul 2010 - Apr 2012

  • Visual Cloud Productions
    • Owner/Media Director
      • Feb 2017 - Feb 2020

      We are a production company specializing in cinematic video and offer photography services for all needs. From weddings, to business promotions, to music videos and short films. We are passionate about creating the best artistic visual and capturing memories to remember for generations to come.

  • GameStop
    • Game Advisor
      • Aug 2009 - Jun 2010

  • LePeep
    • Host
      • Aug 2008 - Aug 2009

      Customer service focused. Responsible for greeting and seating customers in a timely manner. Responsible for answering the calls and taking orders over the phone. Responsible for closing out tables and accepting payments along with making sure servers were getting the tips that were left for them.

Education

  • George Bush High School
    -
  • University of Houston-Downtown
    -

Community

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