Experience

Centage

• United States
• Software Development
• 1 - 100 Employee

• Sales Development Manager

  • Jul 2023 - Oct 2023

  San Antonio, Texas Metropolitan Area (Impacted by layoff) • Created process for inbound & outbound outreach • Optimized chat bot; increased monthly chat bookings 400% • Partnered with Marketing; Created all copy for inbound & outbound sequences • Improved rates (clicks, opens, replies) with each new outbound campaign (last one: 92% open, 40% click, 6% reply)



Founderpath

• Financial Services
• 1 - 100 Employee

• Senior Account Executive + Head of Business Development

  • May 2022 - Mar 2023

  San Antonio, Texas Metropolitan Area • Head hunted by founder to lead biz dev and sales. • Achieved 120% annual quota (average ACV $500k) selling capital + analytics (quota increased by $1M every month). • Improved deal size net margins from 21% to 29%. • Instituted and managed chatbot to generate >$6M in revenue in 6 months. • Led full cycle sales process, from pre-sales to closing. • Built business development from the ground up and established first ICP.



UpKeep

• Mexico
• Vehicle Repair and Maintenance

• Account Executive

  • Oct 2021 - May 2022

  San Antonio, Texas Metropolitan Area • Achieved 105% annual quota. • Communicated daily with C-Level prospects throughout sales & onboarding. • Collaborated with Product, Support, and Solutions Engineers to establish sales processes and solutions for prospects.



Chargify

• Motor Vehicle Manufacturing

• Manager, Sales Development Representatives

  • Feb 2021 - Oct 2021

  San Antonio, Texas Metropolitan Area • Achieved 107% team quota (Q1-Q2 2021). • Increased Opps from 70/month to 115/month. • Managed team of 6 BDRs. • Created formalized process for BDR role & developed onboarding docs. • Provided day-to-day coaching & professional development, including weekly 1:1 meetings, weekly call coaching, and routine product education. • Tracked reports and communicated weekly goals to team, including forecasting data to C-levels.

• Account Executive

  • Jan 2021 - Mar 2021

  San Antonio, Texas Metropolitan Area • Promoted to SDR Manager immediately when previous manager left. • Used this experience to improve handoff process from SDR to AE.

• Sales Development Representative Lead

  • Jun 2020 - Jan 2021

  San Antonio, Texas, United States • Generated business and garnered quota attainment of 120% during tenure as SDR Lead. • Advised on best practices for sales training & enablement. • Trained incoming SDRs and developed formal and scaleable SDR sales process.

• Sales Development Representative

  • Sep 2019 - Jun 2020

  San Antonio, Texas • Top SDR for FY19 and FY20 with 120% quota attainment. • Responsible for generating ~50% of SDR Funnel Impact for Q1 2020 (3 SDRs).



New World Photographs LLC

• Owner, Principal Photographer

  • Sep 2017 - Dec 2019

  San Antonio, Texas Area • Developed client-focused experience (sixteen 5-star reviews on The Knot). • Profitable in 1st year--Generated $20k in first year, $50k in second year. • Managed pre-sales to post-sales. Coordinated team, resources, & vendors. • Used relational savvy to network with local wedding vendors and foster business relationships.



Freelance Web Development

• Technology, Information and Internet
• 1 - 100 Employee

• Web Developer

  • Jan 2015 - Sep 2019

  San Antonio, Texas Area • Created professional websites with emphasis on mobile experience and UI. • Enhanced user experience through modern, responsive web design. • Researched and kept up with modern design for web and mobile projects. • Wrote clean code with proper documentation. • Implemented best practices according to latest Web standards.



Northside ISD

• United States
• Education Administration Programs
• 700 & Above Employee

• Teacher, Social Studies

  • Aug 2013 - Sep 2019

  San Antonio, Texas Area • Used creativity to spark interest in a broad scope of subject matter. • Communicated effectively with students, parents, colleagues and administrators to ensure student success. • Monitored progress and tailored lessons as necessary to make learning engaging for all learners. • Continually refined processes to enhance student engagement.



Garcia Guerra Brewing LLC

• Co-Founder, Marketing Manager, Head Brewer

  • Jun 2013 - Jan 2015

  Laredo, Texas Area • Co-created and managed day-to-day operations of brewery including brewing, budgeting, public relations, and online presence. • Researched markets and tastes across the U.S. to formulate our brand. • Designed logo and product according to market research and audience feedback. • Organized community outreach mixers and tastings to promote our brand. • Networked with breweries and bars across central Texas to establish professional relationships.



Texas A&M International University

• United States
• Higher Education
• 700 & Above Employee

• Writing Tutor

  • Jan 2011 - Jan 2012

  • 94% student approval -- highest rated tutor. • Taught writing and language arts skills to university students in need of writing development. • Worked with Graduate students and PhD candidates to develop theses and dissertations. • Developed intensive courses on THEA, T-COMP, and SAT for university students seeking to raise their scores.