Marcus Chia

Software Engineer (Cybersecurity Operations) at Centre for Strategic Infocomm Technologies (CSIT)
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Experience

    • Singapore
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Software Engineer (Cybersecurity Operations)
      • May 2020 - Present

    • Singapore
    • Hospitals and Health Care
    • 700 & Above Employee
    • Consultant
      • Aug 2019 - Apr 2020

      Developed mobile wayfinding application for Tan Tock Seng hospital’s main carpark in Android and IOS platforms to improve visitor services in Kotlin and Swift Developed mobile wayfinding application for Tan Tock Seng hospital’s main carpark in Android and IOS platforms to improve visitor services in Kotlin and Swift

    • Liechtenstein
    • Construction
    • 700 & Above Employee
    • Logistics Analyst
      • May 2019 - Aug 2019

      • Constructed model to determine optimality and viability of additional pick up point locations to improve service offerings to 500 VIP customers • Controlled key logistical operational tasks such as issuing samples and delivery using SAP S/4HANA for transactions up to $300,000 while managing key performance indices and executing root cause analysis • Analysed inventory discrepancies and identified possible causes for discrepancies to provide management with recommendations to optimize processes • Created excel macro that incorporated Natural Language Processing elements to automate categorisation of Customer Care Notifications, thereby eliminating manual touchpoint and minimizing risk of human error Show less

    • Singapore
    • Higher Education
    • 700 & Above Employee
    • Department Research Assistant
      • May 2017 - Jul 2018

      • Research Assistant to Professor Andrew Lim (Head of Department, ISEM) • Developed preliminary user interface and machine learning model to determine user sentiment based on product ratings for Panasonic Singapore incorporating Natural Language Processing • Researched on Real-Time Kinematic and Bluetooth Mesh networks to aid Civil Aviation Authority of Singapore in heightening airside situational awareness in Changi Airport • Proposed Smart Home design that combined Real-Time Kinematic and Bluetooth Mesh Technologies with Object-Oriented Discrete Event Simulation to Building Construction Authority • Designed user interface for fleet management software which includes vehicle routing optimization tools • Marketed vehicle routing optimization tool to Singapore Logistics Association and several other start-ups • Programmed web-scraper to extract Food and Beverage establishment data in Singapore to develop web mapping software Show less

    • Singapore
    • Insurance
    • 700 & Above Employee
    • Life Planner
      • Apr 2016 - Apr 2018

      • Passed the Capital Markets and Financial Advisory Services Examination (Module 5, Module 9, Module 9A and Health Insurance • Passed the Capital Markets and Financial Advisory Services Examination (Module 5, Module 9, Module 9A and Health Insurance

    • Singapore
    • Government Administration
    • 700 & Above Employee
    • Frontline Officer - Clearance Division
      • Feb 2016 - Mar 2016

      • Assisted taxpayers with personal income tax and tax clearance issues • Handled manual assessments of returns individuals requiring tax clearance • Assisted taxpayers with personal income tax and tax clearance issues • Handled manual assessments of returns individuals requiring tax clearance

    • Singapore
    • Armed Forces
    • 700 & Above Employee
    • Corporal First Class
      • Feb 2014 - Dec 2015

      • Led Battalion’s Welfare Committee • Participated in Exercise Wallaby and Army Test and Evaluation Command • Established an efficient system for duty allocation • Awarded Company Soldier of the Month in June 2015 • Led Battalion’s Welfare Committee • Participated in Exercise Wallaby and Army Test and Evaluation Command • Established an efficient system for duty allocation • Awarded Company Soldier of the Month in June 2015

Education

  • National University of Singapore
    Bachelor of Engineering (B.Eng), Industrial Systems Engineering Management, Second Major in Economics
    2016 - 2020
  • Georgia Institute of Technology
    Bachelor of Engineering - BE, Industrial Engineering
    2019 - 2019
  • Raffles Institution
    A Levels
    2008 - 2013

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