Marcus Carter

Human Resources Director at Vista Del Mar
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US

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Experience

    • Individual and Family Services
    • 100 - 200 Employee
    • Human Resources Director
      • Jan 2020 - Sep 2021

      Los Angeles, California, United States Head of HR department with a team of 5 direct reports. Reimaged People Strategy program to drive impact through cross-functional, collaborative internal ecosystems of partners in Learning and Development, Leadership Training, Talent Acquisition and Diversity Equity and Inclusion. Implemented organizations first Diversity, Equity & Inclusion (DEI) task force. Supervised the new system’s rollout from inception to the successful implementation by networking and collaborating with the board,… Show more Head of HR department with a team of 5 direct reports. Reimaged People Strategy program to drive impact through cross-functional, collaborative internal ecosystems of partners in Learning and Development, Leadership Training, Talent Acquisition and Diversity Equity and Inclusion. Implemented organizations first Diversity, Equity & Inclusion (DEI) task force. Supervised the new system’s rollout from inception to the successful implementation by networking and collaborating with the board, senior leadership and other decision-makers during the vendor vetting process to narrow down system choice. Led the compensation and benefits team in the development and implementation of comprehensive total rewards program to attract and retain top talent in a competitive job market. Foste a culture of innovation by encouraging open communication, collaboration, and idea-sharing among team members. Led cross- functional teams to identify and implement innovative HR practices and technologies to enhance employee productivity and engagement. Developed and implemented employee recognition program to enhance employee engagement and retention that decreased employee turnover by 8%.

    • Human Resources Manager
      • 2018 - 2020

      Los Angeles, California, United States Oversaw corporate HR program and policies as it pertains to developing recruitment strategies, re-assessment, and alignment of workers compensation program to meet the needs of our workforce. benefits administration, compensation, and employee relations for over 700 employees – six direct reports. Ensured zero adverse legal action for 3 years running with 100% federal and legal compliance. Drove proper compliance and administration of HR policies, procedures, handbooks, investigations… Show more Oversaw corporate HR program and policies as it pertains to developing recruitment strategies, re-assessment, and alignment of workers compensation program to meet the needs of our workforce. benefits administration, compensation, and employee relations for over 700 employees – six direct reports. Ensured zero adverse legal action for 3 years running with 100% federal and legal compliance. Drove proper compliance and administration of HR policies, procedures, handbooks, investigations, and employee relations programs and alignment with organizational goals, mission, and strategic vision. Implemented and managed a new HRIS system, streamlining employee data management, auditing, and improving data accuracy. Developed and maintained HR dashboards and reports, providing ley insights to senior management for informed decision making. Developed and documented standardized HR processes and procedures, ensuring consistency and compliance across the organization. Lead cross-functional teams to implement self-service HR portal, empowering employees to access and update their own information. Developed and executed a wellness program, resulting in improved employee health and well-being, reduced healthcare costs, and increased productivity.

    • Human Resources Supervisor
      • 2016 - 2018

      Los Angeles, California, United States Project Manager for Human Resources Information Systems (HRIS) implementations (ADP, Paycom, Uliti-Pro) to drive the execution of performance management, compensation management, talent management, onboarding and offboarding. Supervise HR Assistant and HR Coordinator by overseeing recruiting, onboarding, new hire orientation, and HRIS system configuration. Manage, configure, design and test (front and back end) of HR/Accounting platforms within Human Resource Information Systems… Show more Project Manager for Human Resources Information Systems (HRIS) implementations (ADP, Paycom, Uliti-Pro) to drive the execution of performance management, compensation management, talent management, onboarding and offboarding. Supervise HR Assistant and HR Coordinator by overseeing recruiting, onboarding, new hire orientation, and HRIS system configuration. Manage, configure, design and test (front and back end) of HR/Accounting platforms within Human Resource Information Systems (HRIS). Configure and map Electronic Data Interchange (EDI) benefit carrier feeds, recruiting systems, employee self-service modules, status changes and time and attendance.

    • Benefits Coordinator
      • Oct 2014 - 2016

      Los Angeles, California, United States Lead the administration of benefits, retirement, leave of absences, workers compensation claim filing, company perks, and compensation program for 700 + employees. Implemented organizations first total rewards and compensation program to attract and retain employees. Rolled out the organization’s 1st health fair by recouping $10k wellness dollars annually from health insurance brokers to develop and maintain effective programs of retention, random acts of recognition, employee of the… Show more Lead the administration of benefits, retirement, leave of absences, workers compensation claim filing, company perks, and compensation program for 700 + employees. Implemented organizations first total rewards and compensation program to attract and retain employees. Rolled out the organization’s 1st health fair by recouping $10k wellness dollars annually from health insurance brokers to develop and maintain effective programs of retention, random acts of recognition, employee of the month to boost employee morale. Conducted a comprehensive analysis of the organization’s existing benefits program, identified gaps and inefficiencies, and recommended strategic changes. Implemented companies’ 1st online benefits enrollment system, streamlining the enrollment process, and reducing administrative burden by 35%.

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Human Resources Assistant
      • 2012 - 2014

      Culver City, CA Operated in a manager/standalone capacity as the primary Human Resources representative for 50- 100 employees. Lead full cycle recruiting, staffing, onboarding, benefits, leave of absences, workers compensation, payroll, employee relations and terminations. Coordinate open enrollment and answer questions related to benefit options and changes; process benefits eligible employee Medical, Dental, Vision, Life and 401(k) paperwork; reconcile insurance billing; conduct quarterly audits and… Show more Operated in a manager/standalone capacity as the primary Human Resources representative for 50- 100 employees. Lead full cycle recruiting, staffing, onboarding, benefits, leave of absences, workers compensation, payroll, employee relations and terminations. Coordinate open enrollment and answer questions related to benefit options and changes; process benefits eligible employee Medical, Dental, Vision, Life and 401(k) paperwork; reconcile insurance billing; conduct quarterly audits and Ben-Admin system. Responsible for administering & tracking leaves (FMLA/CFRA/PDL) and personal leaves; ensuring legal compliance related to mandated leaves and working closely with Payroll to ensure that employees on leave are paid appropriately. Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Human Resources Coordinator
      • 2011 - 2012

      Greater Los Angeles Area Coordinate the recruitment, selection and hiring process to find and attract highly qualified and motivated candidates. Right hand to Benefits Coordinator with issues regarding LOA, Disability and Workers’ Compensation. Handled all verifications of employment and background checks. Identified recruiting trends and analytics which decreased time to fill, cost of hire, first year attrition, hiring manager satisfaction and candidate job satisfaction. Planned and coordinated… Show more Coordinate the recruitment, selection and hiring process to find and attract highly qualified and motivated candidates. Right hand to Benefits Coordinator with issues regarding LOA, Disability and Workers’ Compensation. Handled all verifications of employment and background checks. Identified recruiting trends and analytics which decreased time to fill, cost of hire, first year attrition, hiring manager satisfaction and candidate job satisfaction. Planned and coordinated department presentations and training to adhere to new HR policies. Show less

    • 1 - 100 Employee
    • HR Administrator
      • 2003 - 2011

      Greater Atlanta Area Stand-alone HR function for 100 -125 employees with a focus on conducting new hire orientation, open enrollment for benefits administration, workers comp claim management, FMLA management, prepared exit interview packets, incentives, guiding and advising senior leadership team and people managers on HR matters, structured, and implemented programs and policies in training, and full-on boarding process. Managed partnerships with Professional Employer Organizations (PEO’s) and outside… Show more Stand-alone HR function for 100 -125 employees with a focus on conducting new hire orientation, open enrollment for benefits administration, workers comp claim management, FMLA management, prepared exit interview packets, incentives, guiding and advising senior leadership team and people managers on HR matters, structured, and implemented programs and policies in training, and full-on boarding process. Managed partnerships with Professional Employer Organizations (PEO’s) and outside vendors for HR functions that were outsourced and/or brought back into the HR department. Processed employees’ semi-monthly payroll for scheduled locations; processes, calculate and post a variety of payroll actions including wage attachments/garnishments, benefits withholdings, overtime hours, mileage, additional earnings, and accruals. Show less

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