Marcus Assis

IT Operations Engineer at Bocada
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Contact Information
us****@****om
(386) 825-5501
Location
Rio de Janeiro, Rio de Janeiro, Brazil, BR
Languages
  • Portuguese Native or bilingual proficiency
  • English Full professional proficiency

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Fellipe Couto

Vivenciei o trabalho do Marcus de perto por 4 anos e afirmo ser um profissional de confiança e de muita competência. Excelente no trabalho em equipe. Se antecipa aos problemas. Sênior em Infraestrutura de TI.

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Credentials

  • Emotional Intelligence
    Escola Conquer
    Apr, 2020
    - Sep, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Jan, 2020
    - Sep, 2024
  • Introduction to Brazil's Data Law (LGPD)
    Escola Nacional de Administração Pública ENAP
    Apr, 2019
    - Sep, 2024
  • Exam 346: Managing Office 365 Identities and Requirements
    Microsoft
    Oct, 2017
    - Sep, 2024
  • MTA: Windows Server Administration Fundamentals - Certified 2016
    Microsoft
    Jun, 2016
    - Sep, 2024
  • Microsoft 365 Certified: Teams Administrator Associate
    Microsoft
    Feb, 2021
    - Sep, 2024
  • NSE 1 Network Security Associate
    Fortinet
    Mar, 2020
    - Sep, 2024
  • NSE 2 Network Security Associate
    Fortinet
    Mar, 2020
    - Sep, 2024

Experience

  • Bocada
    • United States
    • Software Development
    • 1 - 100 Employee
    • IT Operations Engineer
      • Oct 2022 - Present
  • Austral Holding
    • Brazil
    • Insurance
    • 1 - 100 Employee
    • Infrastructure Specialist
      • May 2021 - Sep 2022

    • Senior Infrastructure Analyst
      • Sep 2018 - May 2021

      Administration of:- Microsoft 365 Tenant and all its features, such as Exchange Online, Microsoft Teams and Azure AD;- Windows Server;- VMware;- Avaya IP Phone;- Cisco Networks.Management of partners and service providers, including contract negotiations; Microsoft service renewal; Quotation and purchase of technological equipment; Help Desk Support of Windows and TCP/IP networks for internal clients.

    • Infrastructure Analyst
      • Apr 2016 - Sep 2018

      Administration of:- Microsoft 365 Tenant and all its features, such as Exchange Online and Microsoft Teams;- Windows Server;- VMware;- Avaya IP Phone;- Cisco Networks.Quotation and purchase of technological equipment; Help Desk Support with Windows and TCP/IP networks for internal clients.

    • Junior Infrastructure Analyst
      • Apr 2015 - Apr 2016

      - Help Desk Support for internal clients;- Support Avaya IP Phone;- Setup TCP/IP networks;- Administration of VMware;- Support to third-party manage Cisco network

    • Junior IT Analyst
      • Jul 2013 - Apr 2015

      - Help Desk Support of Windows, TCP/IP network, IP Phone Avaya for internal clients;- Setup of mobile phones (Blackberry and Android) for internal clients.

  • Padtec S/A
    • Brazil
    • Telecommunications
    • 500 - 600 Employee
    • DWDM Implementation Technician
      • Aug 2011 - Aug 2013

      Responsible for setting up optic assets, such as Amplifiers, Transponders, Combiners and ROADMs during the deployment of DWDM networks. Responsible for setting up optic assets, such as Amplifiers, Transponders, Combiners and ROADMs during the deployment of DWDM networks.

  • PredialNET
    • Brazil
    • Telecommunications
    • 1 - 100 Employee
    • Junior Network and Teleprocessing Operator
      • Aug 2010 - Aug 2011

      - Setup VOIP - PAP2;- Windows 2003 Server (DHCP, Active Directory, VPN);- Monitoring and operating of Linux Wifi networks;- Setup and create routes on Linux networks;- Creation and maintenance of domains in CPanel (on browser).

    • Network Support Analyst - N2
      • Jan 2010 - Jul 2010

      - Help desk support troubleshooting internet-related problems;- TCP/IP configuration on Windows/MAC;- Email client configuration;- Router configuration.

Education

  • Faculdade de Tecnologia SENAC-RJ
    Technologist, Computer Network
    2007 - 2009

Community

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