Real Estate Agent

• Aug 2023 - Present

Musician

• Mar 2016 - Present

Firefighter

• Mar 2020 - Dec 2022

Highly skilled in managing various firefighting activities to control and eliminate threats of disaster, performing technical and emergency medical work in rescue situations and providing medical treatment to scope of practice. Project management of a 10 million station bond and wellness program, recruitment of interns with focus on DEIC practice, training and HIIPA record keeping, budget management, upkeep of equipment and inventory management, FTO with written performance evaluations, accomplishing organizational goals with limited budget. Show less

Firefighter

• Oct 2017 - Mar 2020

EMT/ Apparatus Operator

• Jan 2016 - Oct 2017

Currently on call as a reserve EMS resource for the City of Bend. Currently on call as a reserve EMS resource for the City of Bend.

Firefighter / Paramedic

• Sep 2012 - Oct 2016

EMS, extrication, fire suppression, Haz-Mat, fire prevention, education, apparatus maintenance, station maintenance, report writing. EMS, extrication, fire suppression, Haz-Mat, fire prevention, education, apparatus maintenance, station maintenance, report writing.

Paramedic

• Aug 2015 - Sep 2016

Barista

• 2014 - 2015

Graphic Designer

• Jan 2010 - Sep 2012

Involved in design process from development to finished product. Projects range from logo development and business brand identity to personal design, from digital to print. I love applying my diverse skills to work with clients in a positive, creative and collaborative atmosphere. Involved in design process from development to finished product. Projects range from logo development and business brand identity to personal design, from digital to print. I love applying my diverse skills to work with clients in a positive, creative and collaborative atmosphere.

Recruiter/Research Coordinator/Social Media Director/Administrative Support

• Mar 2010 - Aug 2012

At Express Employment Professionals I functioned as the administrative support for two executive level recruiters. I take tasks and from each recruiter and prioritize my work to help them work in the most efficient way possible. My tasks can vary greatly from day to day and the position requires me to use time and priority management skills to efficiently get things done. In my work I often have contact with people ranging from executive level management to college interns. I utilize my interpersonal skills to ensure that each contact is professional and positive. In this role I have developed a social-media strategy and have managed the social media content for the entire office. Highlights • Use my time and priority management skills to accomplish varied tasks • Created and executed a social media strategy that fits the goals of Express • Use my interpersonal skills to facilitate positive contacts with a wide range of people, from executive level managers to office walk-ins and college level graduates. Show less

Regional Sales Manager

• Oct 2010 - Jan 2011

Express Employment Professionals placed me at Breedlove Guitar Company. For much of that time I comprised the entire customer service department. I learned business processes and internal systems such as the Quickbooks and SAP accounting software. I fielded customer requests, helped with promotional efforts and events. I sold product to businesses, product representatives and consumers. I also helped fulfill human resources functions, worked with accounts receivable and payable. I also created and facilitated a system for product repair, service and warranty returns. The Warranty Repair and Service department saw measured improvement of 95% in key areas such as customer satisfaction, turnaround times, and cost improvements. Unfortunately I was laid off from this position due to fiscal reasons. •Service key accounts and product reps, advise on product lineup and features. •Oversee warranty and service department. Co-ordinate between 3 departments to keep process moving smoothly. Monitor costs and seek opportunities for improvement. •Manage Breedlove Merchandise sales, operations and service •Misc. minimal graphic design support, digital photos/editing, viral marketing Show less

Claims Manager

• May 2006 - Jul 2009

At Century Insurance I was initially hired as a licensed account manager. I was responsible for the daily service of 700+ household accounts. Any contacts with the office, ranging from phone calls to account reviews were facilitated by me. I would also work with the Agents on these accounts to be sure they knew of important issues and sales opportunities. For non-agent staff I was the top sales producer while at Century and was promoted from my position of licensed account manager to claims manager. Century wanted to utilize my talent with people in claims. Claims are high pressure situations and people often are upset and frustrated, and I excelled in working in those situations. Unfortunately Century Insurance came upon hard times and I was laid off in 2009 due to their tight fiscal situation. Highlights • Promoted because of my interpersonal capacity with confidential and high pressure situations • Coordinated with Agents and clients via phone, email, and in person encounters on both sales and service capacities. • Used time and priority management skills to service 700+ household accounts. Show less

Licensed Staff

• Jan 1998 - Aug 2005

At State Farm I worked from the bottom up. I grew in responsibility from taking out the trash to earning the highest designation State Farm can award to licensed staff. In this time I learned the business of insurance and acquired the Notary of Public license and my Insurance Producer license. I worked closely with the office team to positively affect the sales and service goals. I learned time management skills and how to manage multiple priorities at one time. In my time at State Farm I serviced the whole range of products offered, ranging from banking services to life, health, property insurance consulting and sales. Show less