Experienced Producer

• Mar 2023 - Present

Associate Producer

• May 2022 - Mar 2023

Senior QA Project Lead & Release Manager

• Jul 2021 - May 2022

Senior QA Project Lead

• Sep 2019 - Jun 2021

- Responsible for Defining QA strategy, approach and execution in the development project.- Working closely with QA Leads on team structure, headcount and hiring, and developing a training process for new and existing team members- Working closely with the production team to help prioritize risk management and testing across the product- Mentoring and coaching team members to ensure both individual and team growth- Collaborating and communicating with multiple leads and stakeholders about features, requirements and acceptance criteria- Coordinating with other managers in the organization to share solutions wherever possible- Implement key KPI indicators to measure team effectiveness to help drive process changes- Helping drive, contribute and implement a process for testing initiatives across the product- Working with outsource partners, managing and maintaining quality and budgetary requirements Show less

VR Researcher

• Feb 2018 - Aug 2019

Research and development of a Virtual Reality application to be used on people with mental health conditions. Tech Used: - Oculus Rift - Unreal Engine Research and development of a Virtual Reality application to be used on people with mental health conditions. Tech Used: - Oculus Rift - Unreal Engine

Lead QA Engineer

• Jun 2017 - Jan 2018

Project Manager

• Aug 2016 - May 2017

- Project management for multiple projects.- Tracking multiple projects from start to completion ensuring timely delivery on budget and to a high quality standard.- Clearly report all project progress weekly to the Head of Design Projects.- Writing progress reports.- Working collaboratively with internal and external teams.- Monitoring and reviewing project performance.- Managing project documentation (including risk registers, schedules, incident logs etc).- Promoting project management within the organisation.- Providing estimating, scheduling and risk management expertise.- Coordinating plans between projects and monitoring resource use.- Quality monitoring and enforcement of standards.- Recording, analysing and disseminating lessons learned.- Identifying, selecting and prioritising new projects, including involvement in benefits management and business cases, contingencies etc.- Allocating resources between projects and programmes.- Providing advice and recommendations to senior management.- Collating and reporting project status to senior management. Show less

Lead QA Engineer

• Jan 2015 - Jul 2016

- Provide strategic leadership to the QA team to reach group goals.- Process management for the QA team.- Build and maintain strong relationships with strategic partners and cross-functional global stakeholders.- Ensure the overall quality of multiple products.- Leverage Agile Principles to help the team keep the user's perspective at all times- Provide Project Management QA specific timelines and data.- Foresight into potential future testing Issues.- Schedule QA tasks over multiple products.- Improve QA workflows and processes.- Evangelise QA within the Development Team.- Attend and Participate in Meetings, internal and external.- Provide clear communication with external/client's QA Teams- Accurate and effectively report to all stakeholders- Accurate and effectively plan in terms of QA coverage- Identify and estimate QA tasks.- Ensure the bug database is up to date and all bugs are regressed in a timely fashion.- Lead daily Scrum meetings. Show less

Lead QA Tester / Acting QA Manager

• Jun 2014 - Dec 2014

Main duties and responsibilities - QA Lead / Acting QA Manager:- Apply on a daily basis, knowledge and development experience to improve the QA department's work flow.- Drive processes that foster and develop efficient communication between QA and other departments.- Provide in-depth build knowledge and risk analysis reports to Production.- Working and managing QA resources to identify, chase and resolve critical issues in the build at all times.- Monitor and improve QA processes against emerging project requirements.- Ensure the bug database is up to date and all bugs are regressed in a timely fashion.- Lead daily Scrum meetings.- Identify bugs and stability issues as well as ensuring the teams are working to high standards.- Ensure test teams are providing relevant crash/error log reports throughout testing.- Responsible for managing multi-tester projects and delegating to others within their capabilities.- Creating and executing project work planning and revising as appropriate to meet changing needs and requirements.- To be a primary point of contact for all issues concerning quality assurance.- Work effectively with colleagues both within the immediate team and across the company whenever necessary. Show less

Senior QA Tester

• Apr 2014 - May 2014

Main duties and responsibilities:- Leverage testing expertise and knowledge against the project to improve QA standards and lead other testers by example.- Provide up to the minute knowledge and risk assessments to QA management.- Testing content to identify bugs and stability issues and setting best practice examples to other testers.- Advocate process improvements to QA management.- Ensure test teams are providing relevant crash/error log reports throughout testing.- Responsible for leading multi-tester projects and delegating to others within their capabilities.- Creating and executing project work planning and revising as appropriate to meet changing needs are requirements.- Creating documented test cases and test plans and implementing these in the team.- To be a primary point of contact and information within the QA team.- Work effectively with colleagues both within the immediate team and across the company whenever necessary. Show less

Jr Game Designer & QA Lead

• May 2013 - Mar 2014

Junior Game Designer - Produce level designs, from initial design and block-out to detailing and incorporating playtest feedback. - Create extensive design documentation, including proposals and GDDs. - Work on game concepts, gameplay mechanics, entity mechanics, and entity design. - Design control ergonomics and menu functionality principles. - Performing analyses on all aspects of gameplay. - Produce UI wireframing and core gameplay flowcharts. QA Lead Tester - Oversee and administer day-to-day development-focused quality assurance operations. - Act as an internal spokesperson for all matters pertaining to quality assurance, identify potential conflicts and risks and communicate these clearly and promptly to the management. - Continually improve the efficiency and effectiveness of the quality assurance processes and developing new test strategies. - Lead a test team and participate in company wide playtests. - Create and update test plans. - Apply Smoke and White glove testing procedures to ensure smooth development and release of all games. - Validate bug fixes and perform regression testing. Show less

Senior QA Tester

• Sep 2010 - Apr 2013

- Carry out smoke tests and specific checks in a consistent and thorough manner as part of a structured test plan. - Ensure that all bugs are recorded in an efficient and informative manner. - Use investigative skills to find problems, assisting programmers and artists with reproducing and validating bugs. - Verify the implementation of features and fixes for existing issues (regression). - Working directly with the development team to insure best practices are met throughout the testing cycle to improve the software functionality. - Translate all text to Portuguese, Italian and French, including UI text and database items. - Ensure that all translations to foreign languages are meaningful, ensuring the user’s immersion and a flawless experience. - Carry out website testing to insure muvizu.com has the required functionality and usability. - Community Management in Portuguese, Spanish and Italian. Show less

QA Tester

• Jul 2009 - May 2010

- Review of game design documents. - Writing test documentation. - Perform testing both from scripted test cases, and by drawing on my own knowledge of how to find bugs. - Ensure that all bugs recorded are done so in an efficient and informative manner in keeping with the standard required for Realtime Worlds’ QA reporting. This includes using correct naming conventions and displaying a concise style of writing whilst ensuring that all the necessary information (what & where the bug is and how to recreate it) is contained within the report. - Use investigative and analytical skills to find bugs, whilst continuing to complete tasks set by the Test Lead and QA Manager. - Validate bug fixes and perform regression testing. - Ensure that personal work is meeting Realtime Worlds’ QA standards. (Checking work, check-in procedures, build checklists etc) Show less

Customer Support (Guide program)

• Mar 2006 - Sep 2006

Joined the SOE (Sony Online Entertainment) volunteer customer support program for the MMORPG Everquest2. My job was to help players to understand the game UI, game mechanics and to provide immersive role play. Joined the SOE (Sony Online Entertainment) volunteer customer support program for the MMORPG Everquest2. My job was to help players to understand the game UI, game mechanics and to provide immersive role play.

QA technician (ARK)

• Sep 2001 - Mar 2006

Joined the Funcom’s MMORPG Anarchy-Online customer support volunteer program, Advisors of Rubi-Ka(ARK). Objective: To give in-game customer support. At a later stage I was invited by Sarah Berrier to join the Exploit team. The goal was to work at the test server, looking for “normal” and exploitable bugs, as well providing customer support at the live servers handling petitions from the players. Joined the Funcom’s MMORPG Anarchy-Online customer support volunteer program, Advisors of Rubi-Ka(ARK). Objective: To give in-game customer support. At a later stage I was invited by Sarah Berrier to join the Exploit team. The goal was to work at the test server, looking for “normal” and exploitable bugs, as well providing customer support at the live servers handling petitions from the players.