Marcos Tijerina

Operations Manager at Pain Care Physicians
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Operations Manager
      • Jan 2020 - Present

      Run day-to-day operations around patient and Customer Service Rep scheduling. Handle calls, voicemails, live chat and in-person communication. Assist with sending out outbound calls and emails to all potential patients through LinkedIn and other social media. Services 15 – 30 outbound calls per hour, composes 15+ emails per hour . Services 15 – 30 client activities per hour, composes 5+ emails per hour . Handle website updates, voicemail messages and payments present and past. Keep meticulous notes and ensure schedules are met and are correct. Show less

  • Not Your Ordinary School
    • Austin, Texas Metropolitan Area
    • Substitute Teacher
      • Jan 2018 - Jan 2020

      NYOS Charter School charter surrounds educating the whole student and fostering a better connection with civic engagement. ● Worked with a special needs class of over 17 children on learning skills as well as one-on-one tutoring. ● Coordinated the lesson plans and for my one-on-ones with students. ● After school lessons and personal coaching with students afterhours. NYOS Charter School charter surrounds educating the whole student and fostering a better connection with civic engagement. ● Worked with a special needs class of over 17 children on learning skills as well as one-on-one tutoring. ● Coordinated the lesson plans and for my one-on-ones with students. ● After school lessons and personal coaching with students afterhours.

    • Pakistan
    • Education Administration Programs
    • 200 - 300 Employee
    • Pre School Teacher
      • Jan 2014 - Jan 2018

      English and Spanish instruction. ● Model healthy eating habits. ● Bilingual lesson planning. ● Conducted home visits and parent teacher conferences English and Spanish instruction. ● Model healthy eating habits. ● Bilingual lesson planning. ● Conducted home visits and parent teacher conferences

Education

  • Texas A&M International University
    Bachelor of Arts - BA, Communication and Media Studies
    2016 - 2018
  • Laredo Community College
    Associate's degree, Bilingual and Multilingual Education
    2010 - 2012

Community

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