Experience

League City

• United States
• Government Administration
• 1 - 100 Employee

• IT Specialist

  • Nov 2018 - Present



YMCA of Greater Houston

• Youth Development Sports Director

  • May 2017 - Nov 2018

  Develop relationships within the local school districts and with community leaders to ensure available programming space and facilities, and to assist in sponsoring youth programs/events.Respond to all member and community inquiries and complaints in a timely manner.Fiscal Management:Manage and implement the approved program budget.Research and purchase new equipment.Utilize purchase orders, check requests and expense reports per association policies. Use a system to track and monitor ongoing expenses, purchase orders and inventory.Supervision:Recruit, hire, train, develop, schedule and direct staff and volunteers as needed.Work in collaboration with senior management to review and evaluate staff performance.Develop strategies to motivate staff and achieve goals.Support development and implementation of program specific volunteer training program. Assist staff in identifying productive and creative volunteer roles.Review, approve, and submit staff time cards to payroll department per schedule.Track volunteer hours and record appropriately.Schedule shifts and process time off request forms for staff.Provide all departmental staff with professional development.Ensure that all mandatory training is scheduled and funded.Financial Development and Philanthropy:Meet performance measurement through annual giving, major gifts, and/or endowment by telling the Y story and raising charitable dollars to fulfill our mission.Assist staff leadership team in reaching campaign goals through recruiting campaigners, making personal asks and supporting branch events.Develop relationships with internal/external members to secure and support branch financial development success.Provide training and equip staff with tools to better communicate our cause.



Clear Creek ISD

• United States
• Education Administration Programs
• 200 - 300 Employee

• Campus Computer Technician

  • Aug 2014 - May 2017

  • Manage setup, installation, configuration, updates, and upgrades of campus labs and wireless carts.• Assist with installation and provide problem resolution for end user voice and telecommunication equipment.• Install, configure, update and upgrade software and test operations in campus environment.• Install, maintain, repair, update and upgrade new and existing technology equipment and peripherals as required.• Instruct/train district personnel on proper procedures of operations of district network software and equipment.• Manage procurement, deployment, and inventory of technical equipment.• Provide monthly updates and status reports to campus Principal and Technology.• Perform other duties and accept other responsibilities as required.



Cyberonics, Inc.

• Material Team Member II (Inventory/Shipping)

  • Dec 2012 - Aug 2014

  • Responsible for issuing medical devices to sales orders per Customer Support’s request for Cyberonics’ medical customers for patients, operating rooms, or Belgium’s office.• Provide extensive backup for the Inventory area as well as the shipping area.• Processed an average of 55 sales order shipments daily.• Extensive knowledge with QAD software used to move items within our system to allocate to sales orders, work orders, and to maintain our Kanban system for inventory.



GHG Corporation

• United States
• Software Development
• 200 - 300 Employee

• Help Desk / Support Technician

  • Dec 2009 - Dec 2012

  • Provide customer support for time-management software called electronically Time System Software (eEMS).• Demonstrated professionalism and courtesy with customers at all times.• Identified and solved technical issues with a variety of diagnostic tools.• Resolved customer issues in a clear, courteous and straightforward manner.• Provided base level IT support to non-technical personnel within the business.• Installed software, modified and repaired clock hardware and resolved technical issues.• Work independently to troubleshoot problems in a fast paced and challenging environment.• Managed call flow and responded to technical support needs of customers.