Marcos Robert Mzeru

Consultant eHealth Solutions & Government Relationship at Afya Pamoja
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Contact Information
us****@****om
(386) 825-5501
Location
Ilala Municipal, Dar es Salaam, Tanzania, TZ

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Francis-Chukwu Chiduo

Top professional and easy to reach character.

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Experience

    • Tanzania
    • Public Health
    • 1 - 100 Employee
    • Consultant eHealth Solutions & Government Relationship
      • Apr 2023 - Present

      As a Consultant to Afya Pamoja, I am responsible for providing technical guidance and support to Afya Pamoja's client feedback program, which aims to improve the quality and accessibility of healthcare services in Tanzania. I work closely with the organization's management team to develop and implement innovative solutions that leverage technology to collect, analyze, and act on client feedback. I am also responsible for maintaining excellent relationships with the government to facilitate establishing the Afya Maoni project, a collaborative approach between the Ministry of Health (MOH) and PORALG and various interested stakeholders.I am an experienced professional with a strong background in technology and healthcare. With more than ten years of experience working in the public sector, managing and overseeing software development. I have a proven track record of designing and implementing effective client feedback systems for the healthcare industry in Tanzania. I have also worked with various healthcare technologies, including electronic health records (EHRs), health information exchange (HIE) systems, and telemedicine platforms.My technical expertise, combined with a deep understanding of the healthcare industry in Tanzania, enables me to design and implement client feedback systems that are both effective and user-friendly. I am committed to using technology to improve the lives of people in Tanzania and to help Afya Pamoja achieve its mission of providing high-quality, accessible healthcare to all. Show less

    • Program Manager
      • Jun 2022 - Apr 2023

      Afya Pamoja is a GovTech non-profit organization using digital technology to elevate the voices of Tanzanian citizens to improve the quality of essential healthcare services. Our mobile phone-based feedback platform connects clients visiting healthcare facilities to healthcare workers and public health decision-makers. We collect high frequency, real-time, and localized data from clients. We use this to generate actionable insights that help drive improvements in service delivery quality.Our platform is integrated into government systems, low cost, and sustainably funded. It has been designed in line with leading academic research showing the impact of citizen feedback. We aim to test, measure, and optimize our platform to deliver transformative impact.We believe that this can be the most cost-effective intervention in global health. Show less

    • United States
    • International Trade and Development
    • 700 & Above Employee
    • mHealth Advisor "USAID - Tulonge Afya Project"
      • Mar 2018 - Jun 2022
    • Systems Analyst - eHealth Solutions Expert
      • Apr 2008 - Feb 2018

      Oversee implementation of eHealth Strategy. Oversee implementation of eHealth Strategy.

    • Tanzania
    • Information Technology & Services
    • 1 - 100 Employee
    • Technical Services Manager
      • Sep 2007 - Mar 2008
    • Kenya
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Senior System Executive
      • Feb 2007 - Aug 2007

Education

  • Avinashilingam Institute for Home Science & Higher Education for Women, Coimbatore
    Master's degree, IT & Management
    2013 - 2014
  • Lincoln University (MO)
    Bachelor's degree, Computer Information Systems
    2000 - 2006

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