Marcos Hertel
Field Engineer at TELEMAR a Marlink Group Company- Claim this Profile
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English Professional working proficiency
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Spanish Professional working proficiency
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Portuguese Native or bilingual proficiency
Topline Score
Bio
Aldrin Neil
Marcos is a very detail oriented person and produced great results for the company.
Aldrin Neil
Marcos is a very detail oriented person and produced great results for the company.
Aldrin Neil
Marcos is a very detail oriented person and produced great results for the company.
Aldrin Neil
Marcos is a very detail oriented person and produced great results for the company.
Credentials
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INTELLIAN C700
Intellian TechnologiesMar, 2023- Nov, 2024 -
NX_E-SERIES SUPPORT APPLICATION
Intellian TechnologiesMar, 2023- Nov, 2024 -
VSAT Intellian GX100NX
Intellian TechnologiesMar, 2023- Nov, 2024 -
VSAT Intellian GX60NX
Intellian TechnologiesMar, 2023- Nov, 2024 -
VSAT Intellian INTELLIGENT MEDIATOR GEN-II
Intellian TechnologiesMar, 2023- Nov, 2024 -
VSAT Intellian V100E
Intellian TechnologiesMar, 2023- Nov, 2024 -
VSAT Intellian V240MT 2
Intellian TechnologiesMar, 2023- Nov, 2024 -
VSAT Intellian V60E
Intellian TechnologiesMar, 2023- Nov, 2024 -
VSAT Intellian V80E
Intellian TechnologiesMar, 2023- Nov, 2024 -
VSAT Intellian V85NX and V100NX
Intellian TechnologiesMar, 2023- Nov, 2024 -
GVF503E: Sea Tel Marine VSAT Installation and Maintenance
GVFJul, 2018- Nov, 2024 -
GVF520: Satcom Fundamentals
GVFAug, 2017- Nov, 2024 -
GVF561: Fundamentals for Marine VSAT Operators
GVFAug, 2017- Nov, 2024 -
GVF562E-IMA: Operating the Sea Tel IMA Series Marine VSAT
GVFAug, 2017- Nov, 2024 -
GVF562E: Operating the SeaTel Model '09 Series Marine VSAT
GVFAug, 2017- Nov, 2024 -
GVF503E-S1: Sea Tel IMA Series Inst/Maint
GVFJul, 2019- Nov, 2024 -
Assembly and Configuration of computers
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Basic Network
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Data Processing
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MS Office training
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MS/DOS
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Experience
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TELEMAR a Marlink Group Company
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Italy
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Telecommunications
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1 - 100 Employee
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Field Engineer
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Jul 2023 - Present
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Marlink
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Telecommunications
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400 - 500 Employee
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VSAT Support Engineer
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Jan 2020 - Present
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Satellite Communications Technical Support / Senior Customer care support
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Mar 2015 - Present
Customer Care / Technical SupportMobile Satellite Services Inmarsat: BGANIsatHubBGAN M2MFleetBroadbandFleetOneFleetPhoneSwiftBroadbandIsatPhone ProIsatPhone LinkB, M, Mini M, GAN, Fleet, SwiftOthers:Iridium ServicesIridium OpenPort®ThurayaIPThuraya MBBThuraya Handhelds
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Best Price Blinds And Shutters
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Houston, Texas Area
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Manager
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Jun 2012 - 2015
● Work in teams and in a self-directed environment. ● Interacted with customers collecting documentation. ● Managed a high volume workload within a deadline. ● Sales management. ● Good in detecting customers need. ● Delivering outstanding service, exceed expectations and build long-term loyalty. ● Work in teams and in a self-directed environment. ● Interacted with customers collecting documentation. ● Managed a high volume workload within a deadline. ● Sales management. ● Good in detecting customers need. ● Delivering outstanding service, exceed expectations and build long-term loyalty.
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ASBACE
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Brasília Area, Brazil
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Technical support
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Mar 2010 - May 2012
● Diagnose and resolve technical hardware and software issues. Troubleshooting Network Adapters, Software, Printers, Other Hardware. ● As well in processing ● Diagnose and resolve technical hardware and software issues. Troubleshooting Network Adapters, Software, Printers, Other Hardware. ● As well in processing
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Best Price Blinds and Shutters
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Houston, Texas Area
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Manager
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Jun 2001 - Mar 2010
● Work in teams and in a self-directed environment. ● Interacted with customers collecting documentation. ● Managed a high volume workload within a deadline. ● Sales management. ● Good in detecting customers need. ● Delivering outstanding service, exceed expectations and build long-term loyalty. ● Work in teams and in a self-directed environment. ● Interacted with customers collecting documentation. ● Managed a high volume workload within a deadline. ● Sales management. ● Good in detecting customers need. ● Delivering outstanding service, exceed expectations and build long-term loyalty.
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Banco Regional de Brasilia
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Brasília Area, Brazil
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Technical support
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Jan 1998 - Dec 2000
● Diagnose and resolve technical hardware and software issues. Troubleshooting Network Adapters, Software, Printers, Other Hardware. ● As well in processing ● Diagnose and resolve technical hardware and software issues. Troubleshooting Network Adapters, Software, Printers, Other Hardware. ● As well in processing
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Education
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Evolucao
High School, Computer Technician