Marcos Hertel

Field Engineer at TELEMAR a Marlink Group Company
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US
Languages
  • English Professional working proficiency
  • Spanish Professional working proficiency
  • Portuguese Native or bilingual proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Aldrin Neil

Marcos is a very detail oriented person and produced great results for the company.

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • INTELLIAN C700
    Intellian Technologies
    Mar, 2023
    - Nov, 2024
  • NX_E-SERIES SUPPORT APPLICATION
    Intellian Technologies
    Mar, 2023
    - Nov, 2024
  • VSAT Intellian GX100NX
    Intellian Technologies
    Mar, 2023
    - Nov, 2024
  • VSAT Intellian GX60NX
    Intellian Technologies
    Mar, 2023
    - Nov, 2024
  • VSAT Intellian INTELLIGENT MEDIATOR GEN-II
    Intellian Technologies
    Mar, 2023
    - Nov, 2024
  • VSAT Intellian V100E
    Intellian Technologies
    Mar, 2023
    - Nov, 2024
  • VSAT Intellian V240MT 2
    Intellian Technologies
    Mar, 2023
    - Nov, 2024
  • VSAT Intellian V60E
    Intellian Technologies
    Mar, 2023
    - Nov, 2024
  • VSAT Intellian V80E
    Intellian Technologies
    Mar, 2023
    - Nov, 2024
  • VSAT Intellian V85NX and V100NX
    Intellian Technologies
    Mar, 2023
    - Nov, 2024
  • GVF503E: Sea Tel Marine VSAT Installation and Maintenance
    GVF
    Jul, 2018
    - Nov, 2024
  • GVF520: Satcom Fundamentals
    GVF
    Aug, 2017
    - Nov, 2024
  • GVF561: Fundamentals for Marine VSAT Operators
    GVF
    Aug, 2017
    - Nov, 2024
  • GVF562E-IMA: Operating the Sea Tel IMA Series Marine VSAT
    GVF
    Aug, 2017
    - Nov, 2024
  • GVF562E: Operating the SeaTel Model '09 Series Marine VSAT
    GVF
    Aug, 2017
    - Nov, 2024
  • GVF503E-S1: Sea Tel IMA Series Inst/Maint
    GVF
    Jul, 2019
    - Nov, 2024
  • Assembly and Configuration of computers
    -
  • Basic Network
    -
  • Data Processing
    -
  • MS Office training
    -
  • MS/DOS
    -

Experience

    • Italy
    • Telecommunications
    • 1 - 100 Employee
    • Field Engineer
      • Jul 2023 - Present

    • Telecommunications
    • 400 - 500 Employee
    • VSAT Support Engineer
      • Jan 2020 - Present

    • Satellite Communications Technical Support / Senior Customer care support
      • Mar 2015 - Present

      Customer Care / Technical SupportMobile Satellite Services Inmarsat: BGANIsatHubBGAN M2MFleetBroadbandFleetOneFleetPhoneSwiftBroadbandIsatPhone ProIsatPhone LinkB, M, Mini M, GAN, Fleet, SwiftOthers:Iridium ServicesIridium OpenPort®ThurayaIPThuraya MBBThuraya Handhelds

    • Manager
      • Jun 2012 - 2015

      ● Work in teams and in a self-directed environment. ● Interacted with customers collecting documentation. ● Managed a high volume workload within a deadline. ● Sales management. ● Good in detecting customers need. ● Delivering outstanding service, exceed expectations and build long-term loyalty. ● Work in teams and in a self-directed environment. ● Interacted with customers collecting documentation. ● Managed a high volume workload within a deadline. ● Sales management. ● Good in detecting customers need. ● Delivering outstanding service, exceed expectations and build long-term loyalty.

  • ASBACE
    • Brasília Area, Brazil
    • Technical support
      • Mar 2010 - May 2012

      ● Diagnose and resolve technical hardware and software issues. Troubleshooting Network Adapters, Software, Printers, Other Hardware. ● As well in processing ● Diagnose and resolve technical hardware and software issues. Troubleshooting Network Adapters, Software, Printers, Other Hardware. ● As well in processing

    • Manager
      • Jun 2001 - Mar 2010

      ● Work in teams and in a self-directed environment. ● Interacted with customers collecting documentation. ● Managed a high volume workload within a deadline. ● Sales management. ● Good in detecting customers need. ● Delivering outstanding service, exceed expectations and build long-term loyalty. ● Work in teams and in a self-directed environment. ● Interacted with customers collecting documentation. ● Managed a high volume workload within a deadline. ● Sales management. ● Good in detecting customers need. ● Delivering outstanding service, exceed expectations and build long-term loyalty.

  • Banco Regional de Brasilia
    • Brasília Area, Brazil
    • Technical support
      • Jan 1998 - Dec 2000

      ● Diagnose and resolve technical hardware and software issues. Troubleshooting Network Adapters, Software, Printers, Other Hardware. ● As well in processing ● Diagnose and resolve technical hardware and software issues. Troubleshooting Network Adapters, Software, Printers, Other Hardware. ● As well in processing

Education

  • Evolucao
    High School, Computer Technician
    1996 - 1998

Community

You need to have a working account to view this content. Click here to join now