Account Manager Elastomers

• Mar 2021 - Present

Key Account Manager

• Jul 2017 - Sep 2020

- Developing a growth strategy for the territory, focusing on new business development, while maintaining and growing wallet share of existing business within the territory.- Building a robust pipeline of opportunities to sustain the growth objectives of the territory.- Establish, track and close new business targets consistent with short and long- term growth objectives.- Primary point of contact for all assigned accounts, developing deeper relationships and ensuring world class service levels with frequent in person meetings. - Create and maintain CRM data and sales statistics as required.- Work both directly and cooperatively with supplier partners to close business based on customer's purchasing requirements.- Design and implementation of sales strategies according to the growth plans of the territory. - Provide technical support in alignment with the TSR and the specific needs of each customer, to accelerate and drive profitable growth through solutions selling to targeted accounts.- Recognizes, anticipates, and solves customer problems resulting in business opportunities and revenue growth.- Maintain effective and constant communication with the Corporate in the US.- Annual attendance to the most important medical trade show in North America (MD&M West).

Sales Manager | Facility Manager

• Jan 2014 - Jul 2017

- Start and lead the distribution of Engineering Plastics all around Mexico and Central America.- Develop and execute a sales strategy with clear objectives and execution plans in line with strategic business goals and initiatives.- Carry out a monthly purchasing plan based on quarterly sales forecast.- Conduct price negotiation with manufacturers, as well as establish a direct reporting line on projects, market intelligence and requiered support.- Implement marketing programs and provide feedback on resource needs and emerging opportunities.- Create and lead the commercial team for the plastics division in the regions with the highest economic growth in the country.- Start and manage the operation of a new warehouse in Queretaro, not only for the plastic division, but for the chemical business too.

Outside Sales Representative

• Nov 2012 - Dec 2013

- Build strong customer relationships, loyalty and retention through exceptional sales/service.- Handle customer inquiries, process orders and resolve customer issues promptly.- Frequently meetings with new and existing accounts identifying opportunities, decision maker(s) and related customer service needs.- Generation of new businesses, as well as development of distribution channels.- Promote and accelerate sales of polycarbonate films & sheets, as the most profitable business for the company.

Key Account Manager | Specialty Plastics

• Dec 2010 - Oct 2012

- Management of assigned accounts, generating new business opportunities with existing and new customers.- Respond to customer inquiries, negotiate prices and delivery times, negotiate and finalize contracts/sales orders to meet revenue targets.- Implement appropriate business planning and execution activities. - Establish, track and close new business targets consistent with long- term growth objectives.- Customers visits, including the preparation of a meeting agenda, slide presentations or other business/technical materials needed to support the meeting goals and objectives.- Guide the customers on the correct material selection, based on their product, application, tooling design and type of process.- Resolution of technical problems and molding issues in the customer's plant. - Carry out monthly sales planning, based on quarterly customer forecasts.