Experience

TBS Certificats

• Technology, Information and Internet
• 1 - 100 Employee

• Technicien d'audit

  • Nov 2015 - Present



Symantec

• United States
• Software Development
• 700 & Above Employee

• Business Authentication Specialist

  • Mar 2013 - Sep 2015

  Chargé de l'authentification grands comptes (Client Manager)- Interlocuteur unique pour les solutions SSL et PKI. - Interface Vente/Support technique, clients zone EMEA et Amériques.

• Technical support Analyst SSL/Code Signing certificates

  • Aug 2012 - Feb 2013

  - Advice and support to Retail and Big Account customers regarding the installation and use of SSL, Code Signing, and Digital ID certificates, for all Verisign, Thawte, Geotrust and RapidSSL products- Working closely with Sales and Authentication teams, in order to identify the need of the client and provide the most suitable resolution/product



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Analyst

  • Sep 2011 - Aug 2012

  Help desk for companies KONE (Finland)/Procter & Gamble (U.S.A) - Assisted in troubleshooting user issues relating to Operating System (Windows XP, Windows 7), Email client issues (Lotus Notes, Microsoft Outlook 2007), MS Office products issues (Word, Excel, PowerPoint) - VPN configuration, Network connectivity troubleshooting - User rights and permission, disabling and enabling accounts, file and folder permissions - Blackberry / P.D.A Support Help desk for companies KONE (Finland)/Procter & Gamble (U.S.A) - Assisted in troubleshooting user issues relating to Operating System (Windows XP, Windows 7), Email client issues (Lotus Notes, Microsoft Outlook 2007), MS Office products issues (Word, Excel, PowerPoint) - VPN configuration, Network connectivity troubleshooting - User rights and permission, disabling and enabling accounts, file and folder permissions - Blackberry / P.D.A Support



Club WTC Apex

• France
• Wholesale Import and Export
• 1 - 100 Employee

• Export operation manager

  • Sep 2010 - Aug 2011

  - Support companies in their international development by providing market surveys, market access information, logistics and transport organization, commercial and export policy. - Advice on public and private financial support. - Commercial prospecting / Finding adapted commercial partners. Sector: IT (Data center & Mobile Phone), wine, water treatment. Markets: Eastern Europe, Maghreb, Western Africa, U.S.A - Support companies in their international development by providing market surveys, market access information, logistics and transport organization, commercial and export policy. - Advice on public and private financial support. - Commercial prospecting / Finding adapted commercial partners. Sector: IT (Data center & Mobile Phone), wine, water treatment. Markets: Eastern Europe, Maghreb, Western Africa, U.S.A



Oxfam Intermón

• Spain
• Non-profit Organizations
• 500 - 600 Employee

• Product manager assistant (Fair-trade)

  • Jun 2009 - Jan 2010

  Full Sales Cycle Management (from prospecting to distribution): - Creation of prospective customer’s database (Latin America, Asia, Africa). - Conception of product chart and translation in French, Spanish and English. - New product launches (marketing and awareness campaigns). - Sales analysis with SAP - Commercial relations with suppliers. Full Sales Cycle Management (from prospecting to distribution): - Creation of prospective customer’s database (Latin America, Asia, Africa). - Conception of product chart and translation in French, Spanish and English. - New product launches (marketing and awareness campaigns). - Sales analysis with SAP - Commercial relations with suppliers.



CMA CGM

• France
• Maritime Transportation
• 700 & Above Employee

• Freight forwarder

  • May 2005 - Jun 2005

  - Maritime Service importation. Management of the documents of transport (B/L packing list, commercial invoice, etc.) - Consignment monitoring - Customs monitoring - Bill of lading releasing - Maritime Service importation. Management of the documents of transport (B/L packing list, commercial invoice, etc.) - Consignment monitoring - Customs monitoring - Bill of lading releasing