Product Manager

• Jan 2023 - Present

Lecturer & Career Coach

• Dec 2020 - Present

Working with UX/UI students, I am in charge of: • Improving the students' chances of landing a job after the bootcamp by ensuring they are ready to hit the job market. • Leading one-to-one mentoring sessions, and a variety of workshops including CV, Pitching, Personal Branding, LinkedIn, Soft Skills development, etc. • Guiding students through job searches and interviewing processes. Working with UX/UI students, I am in charge of: • Improving the students' chances of landing a job after the bootcamp by ensuring they are ready to hit the job market. • Leading one-to-one mentoring sessions, and a variety of workshops including CV, Pitching, Personal Branding, LinkedIn, Soft Skills development, etc. • Guiding students through job searches and interviewing processes.

Product Manager

• Feb 2022 - Jan 2023

Tramicar is the first digital platform for vehicle transfers between individuals (our B2C services). Also, we facilitate a tool for car dealers in their management of used vehicles (our B2B solution). I am in charge of: • Prioritizing and managing the backlog taking into account the global strategy and the value that each functionality brings to the user. • Analyzing, define and execute web conversion improvement projects. • Defining the minimum viable product (MVP) versions with the stakeholders. • Defining new functionalities through epics and user stories. • Identifying user needs and ensuring that the product meets customer expectations. • Product development based on research, quantitative and qualitative data, and market analysis. • Tracking business KPIs and aligning new features to said KPIs. • Coordinating and planning priorities and delivery times and tracking of sprints. • Tracking and reporting development initiatives and results to management. • Defining product roadmaps aligned to business goals, stakeholder expectations, and user needs.

Product Innovation Consultant

• Jun 2021 - Feb 2022

Working on innovation projects with multinational corporations and entrepreneurs. I was in charge of: • Innovation projects management. • Leading innovation processes. • Analysis and identification of existing gaps, and proposal of improvements in processes, products, and services based on said gaps. • Ideation, definition, and validation of UVP and products' main functionalities and services through conceptualization and implementation of PoC, and research analysis. Working on innovation projects with multinational corporations and entrepreneurs. I was in charge of: • Innovation projects management. • Leading innovation processes. • Analysis and identification of existing gaps, and proposal of improvements in processes, products, and services based on said gaps. • Ideation, definition, and validation of UVP and products' main functionalities and services through conceptualization and implementation of PoC, and research analysis.

Product Innovation Manager

• Apr 2020 - Jun 2021

Eleven Lab is an innovation lab and startup incubator where I helped entrepreneurs to develop their ideas and validate their business models, finding the product market fit for their products and services, and helping them to launch their products from scracth. I was in charge of: • Innovation projects management. • Leading the Discovery & Validation processes. • Identification, development, and production of new products. • Drive the development process from idea to implementation to ensure products meet customers' needs. • Conduct user research activities and usability tests to determine gaps in service and product. • Ideation, definition, and validation of UVP and products' main functionalities and services through conceptualization and implementation of PoC, and research analysis. • Definition of MVP based on the insights and learnings.

Service Designer & Digital Career Coach

• Sep 2019 - Apr 2020

As a Service Designer, I was involved in an internal project focused on improving our Alumni experience after the Bootcamp through giving them better Career Services and Support. Main tasks: • Leading Service Experience Design at a strategic and tactical level. • Redesign current state experiences for our Alumni that are desirable, feasible and viable, utilizing best-practice customer experience (CX) and Design Thinking techniques, working end to end and across all channels and touchpoints. • Leading experience design initiatives through internal & external collaboration to deliver value through innovation for our Alumni and the company. • Utilize research, analytics, and insights to develop a deep understanding of Alumni needs across journeys, aligned to business strategy. • Lead the development of Customer Journey maps and future state blueprint design maps, prototypes and human data flows. • Facilitate design workshops and help communicate current and intended future experiences. As a Digital Career Coach, I was specialized in UX and Data profiles, in charge of: • Strategic planning of annual Career Services. • Improving our students' chances of landing a job after the bootcamp by ensuring they are ready to hit the job market. • Leading one-to-one mentoring sessions, and a variety of workshops including CV, Pitching, Personal Branding, LinkedIn, Soft Skills development, etc. • Guiding students through job searches and interviewing processes. • Following up with our alumni to provide them with continuous support and gathering Student Outcomes data. • Putting together amazing on-campus recruiting events such as the Hiring Fair. • Boosting placement KPIs and drafting weekly reports for the leadership team. • Market research of the digital ecosystem, in order to understand the company's talent needs.

Service Project Manager

• Feb 2019 - Sep 2019

As a Service Project Manager, I was involved in the definition and implementation of DXC's RPA services for Telefonica in Spain and Latam. Also, I assume the role of Agile Coach across different teams, guaranteeing the implementation of agile methodologies along the RPA projects we managed. Main tasks: • Service design and Implementation. • Team performance measurement. • Preparing detailed statements of work. • Participating in delivery assurance reviews. • Assisting in the staffing of projects. • Performing ongoing review of project status. • Working together with team members and stakeholders to manage changes to technical requirements, business requirements, and schedule of the project. • Overseeing assigned personnel for projects. Assigning work and providing direction with regard to timelines and completion of project objectives.

Business & Service Designer

• Apr 2018 - Feb 2019

Working on Digital Transformation and Open Innovation projects for companies such as Carrefour, Vodafone and Coca-Cola. I was in charge of: • Participation in the Discovery & Validation processes. • Research and benchmark target markets' potential and competition. • Creating "personas", customer journeys, business canvas... • Participation in the modeling idea by generating concepts of solutions. • Designing the prototypes and their functionalities. • Performing online and offline user tests. • Mapping the results and proposing improvements in the solution.

Talent & Hiring Manager

• Mar 2017 - Mar 2018

• Recruiting team management. • Definition and implementation of the recruiting strategies and the HR Department’s processes. • Maintain local HR database with national candidates. • Elaboration and publication of job offers. • Selection processes at national level: Recruitment, selection and evaluation of candidates, CV filtering and follow-up of candidates. • HR department administration. • Recruiting team management. • Definition and implementation of the recruiting strategies and the HR Department’s processes. • Maintain local HR database with national candidates. • Elaboration and publication of job offers. • Selection processes at national level: Recruitment, selection and evaluation of candidates, CV filtering and follow-up of candidates. • HR department administration.

HR & Business Development Consultant

• Jun 2016 - Mar 2017

Advice and consulting to RE/MAX franchises in: • Recruitment. • Talent attraction and acquisition. • Talent engagement. • Performance measurement. • Training and Development. • Business development. • Brand positioning. Advice and consulting to RE/MAX franchises in: • Recruitment. • Talent attraction and acquisition. • Talent engagement. • Performance measurement. • Training and Development. • Business development. • Brand positioning.

Human Resources Manager

• Jul 2015 - Jun 2016

• Selection processes at international level: Recruitment, selection and evaluation of candidates, CV filtering and follow-up of candidates. • Telephone and personal interviews and reports of interviews results. • Elaboration and publication of job offers (Infojobs, LinkedIn, Jobandtalent…). • Performance measurement. • Maintain local HR database with national and international candidates. • HR department administration support. Document handling (contracts, shifts agreements, sick leave, academic titles, references from new employees…). • Reports for the HR team (statistics of active intern’s lists, curriculums vitae received…). • Conflict resolution. • Safety at work.

Talent Management Trainee

• Jul 2014 - Jul 2015

Development program for future leaders ("Jóvenes que brillan con luz propia") in cooperation with the Autonomous University of Madrid, whose selection process was performed at a national level. Within the 2.000 candidates, just 20 were selected. Main functions at HR Department: • Selection processes: Recruitment, selection and evaluation of candidates, CV filtering and follow-up of candidates. • Telephone and personal interviews and reports of interview results. • Elaboration and publication of job offers. • Performance measurement. • HR department administration support. Document handling (contracts, shift agreements, sick leave, academic titles, references from new employees…). • Reports for the HR team (statistics of active intern’s lists, curriculum vitae received…). • Conflict resolution. • Safety at work.

Human Resources Consultant

• Nov 2013 - May 2014

• Selection processes: CV filtering, recruitment, interviews and reports of interviews results. • Elaboration and publication of job offers. • Document handling. • Safety at work. • Selection processes: CV filtering, recruitment, interviews and reports of interviews results. • Elaboration and publication of job offers. • Document handling. • Safety at work.