Marco Mancini

Partner Account Manager, Canada at Acumatica
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Location
Greater Toronto Area, Canada, CA

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Experience

    • United States
    • Software Development
    • 300 - 400 Employee
    • Partner Account Manager, Canada
      • May 2023 - Present

      Toronto, Ontario, Canada Working with our valued Business Partners to accelerate Acumatica's incredible growth in Canada by focusing our passion to help our Customers build their businesses. En français et en anglais!

    • Australia
    • Media Production
    • Channel Executive / Partner Account Manager
      • Dec 2017 - Apr 2023

      Toronto, Canada Area Ensured the continued success and satisfaction of our mutual Customers by focusing on the success and satisfaction of our valued Sage partners, throughout Canada, the Caribbean and Latin America. En français et en anglais! FY21 -104% of quota FY20 - 127% of quota - Platinum Elite 2020 award winner (Global) - 2020 Sales Award - Top Sales - New Customer Acquisition (Canada) FY19 - 122% of quota - Platinum Elite 2019 award winner (Global) FY18 -… Show more Ensured the continued success and satisfaction of our mutual Customers by focusing on the success and satisfaction of our valued Sage partners, throughout Canada, the Caribbean and Latin America. En français et en anglais! FY21 -104% of quota FY20 - 127% of quota - Platinum Elite 2020 award winner (Global) - 2020 Sales Award - Top Sales - New Customer Acquisition (Canada) FY19 - 122% of quota - Platinum Elite 2019 award winner (Global) FY18 - 109% of quota Show less

    • Senior Business Development Representative
      • Dec 2015 - Dec 2017

      Mississauga Responsible for finding and establishing new business, new business strategies and opportunities for all TmaxSoft software products and services offered in Canada. - Development and implementation of new or existing campaigns and processes required to establish, increase and fulfill demand and foster customer relationships. Account Management of strategic customers; establish key executive relationships, account goals and references. Full account responsibilities. - Responsibilities… Show more Responsible for finding and establishing new business, new business strategies and opportunities for all TmaxSoft software products and services offered in Canada. - Development and implementation of new or existing campaigns and processes required to establish, increase and fulfill demand and foster customer relationships. Account Management of strategic customers; establish key executive relationships, account goals and references. Full account responsibilities. - Responsibilities span all sectors; All level of Government, Major Enterprise and Academic accounts. - Developing partner relationships, processes and opportunities. Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Account Executive, Québec and Atlantic Provinces
      • Aug 2014 - Apr 2015

      Toronto Sold business application development and modernization software to Government and Fortune 100 accounts. Full responsibility planning and sales in territory; 40% travel. • Developed and maintained Executive relationships. • Negotiated all pricing and contracts • Developed leveraged partner relationships. • Developed and implemented cold call strategy.

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Account Executive
      • Jan 2012 - Mar 2013

      Toronto, Canada POINT ALLIANCE INC., Toronto, Ontario 2012 - 2013 Account Executive Sold software development services to Business and IT stakeholders. Devised sales plan to develop new business and existing customers. Worked with vendors (Microsoft, IBM, et al) to maximize value from their programs and deliver services to our mutual customers. Coordinated and completed proposal responses. Developed & implemented New Customer campaigns and events. • Planned… Show more POINT ALLIANCE INC., Toronto, Ontario 2012 - 2013 Account Executive Sold software development services to Business and IT stakeholders. Devised sales plan to develop new business and existing customers. Worked with vendors (Microsoft, IBM, et al) to maximize value from their programs and deliver services to our mutual customers. Coordinated and completed proposal responses. Developed & implemented New Customer campaigns and events. • Planned, coordinated and delivered SharePoint presentation events. Attendance and lead objectives were met. • Planned and executed successful Cold call/Lead generation campaigns based on LinkedIn, ROB lists and other methods. • Led first SharePoint Deployment Planning Services engagement. Leveraged funds made available by vendor to provide value to customer. • Investigated and enrolled firm in City of Toronto Vendor Registration program. • Closed engagement with French language broadcaster. Managed project personally in order to maximize relationship. Grew relationship and revenue 100% over initial engagement. Show less

    • Online Audio and Video Media
    • Account Manager /Strategic Engagement Manager
      • Nov 2002 - Jul 2010

      Mississauga, Canada Full account ownership and quota of $15M+. Led account team (consisting of Account Manager. Inside Sales, Partner Account Manager, Solution Specialist), presented and sold to C-Level execs at Corporate customers with 250 to 3000 employees. Accountable for pipeline management, forecast and updates in Seibel. Met or exceeded quota from 2002 to 2010 (except 2009; recession year). Mentored new personnel and Inside Sales Reps. • Overachieved FY2010 at 117% by devising and executing… Show more Full account ownership and quota of $15M+. Led account team (consisting of Account Manager. Inside Sales, Partner Account Manager, Solution Specialist), presented and sold to C-Level execs at Corporate customers with 250 to 3000 employees. Accountable for pipeline management, forecast and updates in Seibel. Met or exceeded quota from 2002 to 2010 (except 2009; recession year). Mentored new personnel and Inside Sales Reps. • Overachieved FY2010 at 117% by devising and executing territory/account plan. Cultivated executive relationships in IT and LOB, and planned/delivered Executive briefings to Senior Executives. Leveraged partners to fill in gaps in solutions. • Received Q2 FY10 award for Team Selling. Increased revenue by 29% in a communications account by convincing them to reengineer their business applications on MS platform, through Executive Briefing sessions with the CIO and team. • Consistently overachieved market share technology objectives in territory (SharePoint, SQL, Dynamics, etc.) by selling entire “Microsoft vision” to Senior Executives and by effectively prioritizing and utilizing sales resources. • Worked with Global Account Manager to achieve local alignment. Accelerated $1M of business in FY10 by working with parent company in Egypt. Effectively leveraging the Global Account Manager relationship in Egypt. • Negotiated contracts valued $.5M + including Gold Mining company contract for $1.6M in Q4 FY10. • Managed Co-op Student hiring for period of 4 years. Interviewed, trained and mentored each student for their 4 to 8 month tenures. This was formerly National Sales Manager’s duty. Show less

    • Canada
    • Staffing and Recruiting
    • Inside Account Manager, Major Accounts
      • Feb 1999 - Nov 2002

      Markham, Canada Prototype role reporting directly to National Sales Director. Co-developed territory sales strategy for select Government, Education and Major accounts. Shared quota with 3 Account Executives (Total $4M). Created and uncovered opportunities, closed sales, or routed to Account Executive or Partner depending on complexity. Negotiated contracts with Procurement and Customer Executives. • Role was successful: all Account Executives shadowed exceeded targets and made Gold Club. Three… Show more Prototype role reporting directly to National Sales Director. Co-developed territory sales strategy for select Government, Education and Major accounts. Shared quota with 3 Account Executives (Total $4M). Created and uncovered opportunities, closed sales, or routed to Account Executive or Partner depending on complexity. Negotiated contracts with Procurement and Customer Executives. • Role was successful: all Account Executives shadowed exceeded targets and made Gold Club. Three Inside Sales Reps (mirroring prototype role) were hired for the new fiscal year. Mentored new reps. • Praised and recognized for flexible account leadership style, which adapted to the unique needs of each Account Executive, allowed us to have maximum impact on customers and lead to overachieved quotas • Negotiated contracts for numerous national Tier 1 accounts including CIBC and Hydro Quebec. • “Employee of the Year” 1999; Five “Employee of the Quarter” awards (for key deals and revenue) • Gold Club award winner in 2002 for overachievement above 110%. Show less

    • Canada
    • Retail
    • 1 - 100 Employee
    • Manager, Channel Management and Development
      • Feb 1996 - Feb 1999

      Toronto, Canada Owned all channel strategy, management, and distribution, including operations and vendor management. Reported to the Vice-President and delivered Channel plan and strategy for incorporation into the divisional plan. Responsible for Channel training and Channel promotions. Managed vendor/subcontractors as field resources. Managed a budget of $200,000. • Achieved aggressive growth of Sympatico subscribers from 5000 to 250,000 • Streamlined channel from 60 to 8 large partners, (e.g… Show more Owned all channel strategy, management, and distribution, including operations and vendor management. Reported to the Vice-President and delivered Channel plan and strategy for incorporation into the divisional plan. Responsible for Channel training and Channel promotions. Managed vendor/subcontractors as field resources. Managed a budget of $200,000. • Achieved aggressive growth of Sympatico subscribers from 5000 to 250,000 • Streamlined channel from 60 to 8 large partners, (e.g. ¬¬¬Future Shop, Staples, Radio Shack and Bell-branded retail locations (Bell World, Bell Mobility). Increased partner value proposition and commitment to Bell. Developed and implemented Channel Incentive Program and increased sales by 22% as well as mindshare within partners. • Consistently met objectives (subscriber and revenue targets), as service grew. • Eliminated financial exposure by designing and implementing new sales order process in SAP. • Reduced remuneration costs by 25% by devising and implementing a new channel compensation model. Show less

    • Canada
    • Education Administration Programs
    • Channel Coordinator
      • 1993 - 1996

      • Executed new distribution model. Determined and mapped gaps in partner coverage and verticals. Recruited and authorized new resellers and channel partners to fill those gaps. • Researched and selected Distribution partners for Apple.

    • Inside Sales Representative
      • 1988 - 1993

      • Managed Eastern half of Canada resellers. Established win-win-win philosophy for Apple/Reseller/Customer. Attended and presented at reseller events. Acted as reseller advocate.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Telephone Sales Representative
      • 1987 - 1988

      Card resolicitation. Education and reactivations of unused accounts.

Education

  • York University - Glendon College
    Bachelor of Arts, Psychology (Bilingual Stream)
    1984 - 1987
  • Professional Development
    BA

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