Marco Wichert

Strategic Process Development Manager at Hirmer Hospitality
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Contact Information
us****@****om
(386) 825-5501
Location
Brandenburg, Brandenburg, Germany, DE
Languages
  • German Native or bilingual proficiency
  • English Full professional proficiency
  • French Limited working proficiency

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Credentials

  • Master of Science in International Hospitality Management
    Erasumus Universiteit Rotterdam
    Sep, 2011
    - Nov, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Feb, 2020
    - Nov, 2024
  • Bachelor of Business Administration in Hotel Management
    Hotelschool Den Haag, Board of Directors

Experience

    • Germany
    • Travel Arrangements
    • 1 - 100 Employee
    • Strategic Process Development Manager
      • Aug 2022 - Present

    • Germany
    • Wood Product Manufacturing
    • Unternehmensinhaber
      • Feb 2022 - Present

      Nachhaltige Holzarbeiten direkt aus der Ostprignitz. Aus altem und gebrauchtem oder ausrangiertem Holz werden neue Gebrauchs- und Dekorationselemente von Hand gefertigt. Holz Upcycling und die Verwendung von natürlichen Materialien in Verbindung mit hochwertigem Epoxid-Harz stehen im Vordergrund.- simple aber auffällige Holz Dekorationsartikel- hochwertige Schneide- und Servierbretter aus Massivholz und Epoxid-Harz- Tisch- und Dekoplatten aus Massivholz und Epoxid-Harz Nachhaltige Holzarbeiten direkt aus der Ostprignitz. Aus altem und gebrauchtem oder ausrangiertem Holz werden neue Gebrauchs- und Dekorationselemente von Hand gefertigt. Holz Upcycling und die Verwendung von natürlichen Materialien in Verbindung mit hochwertigem Epoxid-Harz stehen im Vordergrund.- simple aber auffällige Holz Dekorationsartikel- hochwertige Schneide- und Servierbretter aus Massivholz und Epoxid-Harz- Tisch- und Dekoplatten aus Massivholz und Epoxid-Harz

    • Germany
    • Hospitality
    • 1 - 100 Employee
    • Project Manager Marketing
      • Aug 2018 - Aug 2022

      - Einführung und Hauptadministration eines neuen Projekt Management Systems- Planung, Steuerung und Umsetzung von Marketing Kampagnen und operativen Marketingmaßnahmen- Grafikarbeiten und Bildbearbeitung- Verwaltung von Digitalen Assets für die Marketingabteilung- Aufbau neuer und Optimierung bestehender Prozessstrukturen- Budgetplanung, Kostenmanagement und Controlling - Einführung und Hauptadministration eines neuen Projekt Management Systems- Planung, Steuerung und Umsetzung von Marketing Kampagnen und operativen Marketingmaßnahmen- Grafikarbeiten und Bildbearbeitung- Verwaltung von Digitalen Assets für die Marketingabteilung- Aufbau neuer und Optimierung bestehender Prozessstrukturen- Budgetplanung, Kostenmanagement und Controlling

    • Germany
    • Retail Art Supplies
    • Owner & Founder
      • Nov 2016 - Dec 2021

    • Customer Consultant
      • Aug 2017 - Jan 2018

    • Germany
    • Food and Beverage Services
    • Project Management
      • Aug 2017 - Jan 2018

    • Germany
    • Hospitality
    • 1 - 100 Employee
    • Sales & Marketing Coordinator
      • Jun 2015 - Aug 2017

    • Germany
    • Hospitality
    • 1 - 100 Employee
    • Business Development Analyst
      • Mar 2014 - May 2015

    • Personal Assistant to General Manager
      • Jan 2014 - Feb 2014

    • Food & Beverage Coordinator
      • Oct 2012 - Feb 2014

      - F&B Office Coordination- F&B process analysis- Menu Engineering- Cost Calculation and Analysis- Problem analysis and problem solving- Business process visualization and analysis- Banqueting host- Event planning and coordination- Assistance to F&B Manager and Banqueting Manager- Food & Beverage service- Branded Items coordination- F&B reporting- F&B marketing- SOP review and translation- Concept creation- tba...

    • Operations Trainee & Analyst
      • Apr 2012 - Oct 2012

      - Incentive Scheme Calculation and Cost Forecast- Staffing Planning and Forecast- Hilton Lightstay Administration- Livebookings Administration and Handling- Hotel brand items purchasing coordination- F&B SOP Translations- Event Catering service- Involvement in building engineering control (water hygiene standards, site crisis manual)- F&B analysis and calculation template creation- DO assistance- Business process visualization (F&B outlets)- Structuring and controlling beverage lists

    • Food & Beverage Management Trainee
      • Jan 2010 - Jul 2010

      My management internship of Hotelschool Den Haag in Aqaba, JordanFunctions: - restaurant operations- restaurant supervision- f & b budget forecasting 2011- financial analysis and GM reports- graphical design for promotion- exterior service functions- staff scheduling and cost control- purchasing and requisition My management internship of Hotelschool Den Haag in Aqaba, JordanFunctions: - restaurant operations- restaurant supervision- f & b budget forecasting 2011- financial analysis and GM reports- graphical design for promotion- exterior service functions- staff scheduling and cost control- purchasing and requisition

    • Hospitality
    • 400 - 500 Employee
    • Food & Beverage Practical Trainee
      • Aug 2007 - Jan 2008

      The first practical internship of the Hotelschool Den Haag on Martinique, French Caribbean.Functions:- restaurant operations lunch and dinner- function as patissier- preparation of canapes and desserts- replacement function as receptionist during vacancy The first practical internship of the Hotelschool Den Haag on Martinique, French Caribbean.Functions:- restaurant operations lunch and dinner- function as patissier- preparation of canapes and desserts- replacement function as receptionist during vacancy

    • Event Catering Attendant
      • Sep 2006 - Jul 2007

      - Event Catering service- Function as driver- Professional reception service at high class events - Service during aftershow parties - Event Catering service- Function as driver- Professional reception service at high class events - Service during aftershow parties

Education

  • Erasmus Universiteit Rotterdam
    Master of Science, International Hospitality Management
    2010 - 2011
  • Erasmus University Rotterdam
    Master of Science - MS, Hospitality Administration/Management
    2010 - 2011
  • Hotelschool The Hague
    Bachelor, International Hospitality Management
    2006 - 2010
  • Friedrich Ludwig Jahn Gymnasium
    Abitur, Secondary School
    1999 - 2006

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