Marco Pellegrini

Flagship Store Supervisor at BOYY
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Contact Information
us****@****om
(386) 825-5501
Location
Milan, Lombardy, Italy, IT
Languages
  • English language (C1) Professional working proficiency
  • Chinese language (C1) Professional working proficiency
  • Spanish language (C1) Professional working proficiency
  • Italian Native or bilingual proficiency
  • Portuguese language (A1) Limited working proficiency
  • Russian Language (A2) Limited working proficiency

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Credentials

  • Selling to Chinese consumers
    The Chinese University of Hong Kong
    Jan, 2022
    - Oct, 2024
  • INSIDE LVMH
    LVMH
    Jul, 2021
    - Oct, 2024
  • Management of Fashion and Luxury companies
    Università Bocconi
    Nov, 2020
    - Oct, 2024
  • Contamination Lab Export Manager
    Università Ca'​ Foscari Venezia
    Apr, 2020
    - Oct, 2024
  • Russian Language (A1)
    Centro Linguistico di Ateneo
    Jan, 2020
    - Oct, 2024
  • Chinese Proficiency Test HSK 5 (C1)
    Confucius Institute Headquarters
    Oct, 2020
    - Oct, 2024
  • Chinese Proficiency Test HSKK Speaking (Intermediate)
    Confucius Institute Headquarters
    Apr, 2018
    - Oct, 2024

Experience

  • BOYY
    • Italy
    • Apparel & Fashion
    • 1 - 100 Employee
    • Flagship Store Supervisor
      • Apr 2023 - Present

    • New opening Via Della Spiga POP UP STORE
      • Mar 2023 - Apr 2023

    • Concession Manager
      • Jun 2022 - Mar 2023

      •Business Analysis: analyse, track, maintain and exceed sales, customer experience and operational KPI. Ensuring floor coverage, thinking strategically to maximize sales. Daily, weekly and monthly reports;•Commercial mindset: achieve and exceed sales and support long-term goals providing daily sales and footfall reports;•CRM: maintain the global client list for BOYY store and support its growth by proactively identifying clienteling opportunities;•Customer service: provide an exceptional customer service, engaging with product knowledge, creating strong human connections, in particular with local customers;•Stock management: managing of the internal stock, product’s inventory and product’s weekly and monthly cycle counts; report of any theft or damage;•People management: prepare monthly schedules for the employees; train and develop the team through the coaching and by giving regular feedbacks (121), and specific targets, to improve individual and team performances; constantly working on developing new sales skills in order to guarantee the best selling ceremony;•Visual merchandising: support, manage and set up, suggest new vm plannings and displays according to HQ guidelines. • Coaching• Recruiting new joiners Show less

  • CELINE
    • Sales Advisor- Mandarin speaker
      • Feb 2022 - May 2022
  • Louis Vuitton
    • France
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Client Advisor - Women’s accessories specialist
      • Jul 2021 - Feb 2022

      • In charge for Women’s accessories department • in charge for the Chinese clientele • Cash operations • Support on Visual merchandising • Stock replenishment • Selling ceremony (according to the brand’s guidelines) • Clienteling • In charge for Women’s accessories department • in charge for the Chinese clientele • Cash operations • Support on Visual merchandising • Stock replenishment • Selling ceremony (according to the brand’s guidelines) • Clienteling

  • Luxottica
    • Italy
    • Luxury Goods & Jewelry
    • 700 & Above Employee
    • Senior Sales Associate - Chinese speaker
      • Jun 2019 - Jul 2021

      • In charge for the Chinese customer • Cash operations & management • Visual merchandising • Stock management • Store replenishment • Stock delivery • Products’ transfer • Business analysis & KPI report • In charge for the Chinese customer • Cash operations & management • Visual merchandising • Stock management • Store replenishment • Stock delivery • Products’ transfer • Business analysis & KPI report

  • 1WAY
    • Poland
    • Accounting
    • Sales Associate
      • Dec 2017 - Dec 2018

Education

  • Università Bocconi
    Training course, Management of Fashion and Luxury companies
    2020 - 2020
  • Università Ca'​ Foscari Venezia
    Master's degree, Language and management to China
    2019 - 2020
  • Fondazione Italia-Usa
    Master, Global marketing, communication & made in Italy
    2019 - 2020
  • Tianjin Foreign Studies University
    Overseas
    2017 - 2017
  • 南京大学
    Chinese language certificate
    2016 - 2016
  • Università per Stranieri di Siena
    Bachelor's degree, Linguistic and cultural mediation
    2015 - 2018
  • Liceo Classico Plinio Il Giovane
    Diploma, High School
    2010 - 2015
  • Sheboygan Falls High School
    High school student
    2014 - 2014
  • Londra
    English language certificate
    2013 - 2013
  • Valencia
    Spanish language certificate
    2012 - 2012
  • LVMH
    Training course, INSIDE LVMH
    2021 -

Community

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