Marco Munoz, MBA

Scientist III/Technical Supervisor at City of San Antonio Metropolitan Health District
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Location
San Antonio, Texas, United States, US

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Experience

    • United States
    • Government Administration
    • 100 - 200 Employee
    • Scientist III/Technical Supervisor
      • Feb 2015 - Present

      ● Promoted to Scientist III in 2018 and Scientist II in 2017 after establishing an excellent record of performance as a Laboratory Technician I ● Developed and implemented new policies and procedures for the installation and use of the Laboratory Information System (LIS), Starlims by utilizing data-driven best practices ● Serve as a lead on an integration project of Starlims and the electronic medical system used by the City (ezEMRx) to strengthen cross functional delivery capabilities ● Directly supervise 4 staff members: select, motivate, train, and evaluate staff, and implement disciplinary and termination procedures ● Functions a Technical Supervisor for all city-wide laboratories and provide support and training to personnel ● Prepared Standard Operating Procedures (SOPs) and training material used for cross-departmental training of personnel toward improvement and efficient production of systems change ● Conduct thorough and accurate research and make recommendations for new technology and equipment to be added to the laboratory ● Serve as a liaison to internal and external partners, including communicable disease divisions of Metro Health, Bexar County Jail, and Community-Based Organizations (CBOs), and respond and resolve sensitive inquiries and complaints from partners involving testing procedures and results. ● Conduct presentation on proper laboratory procedures to internal and external partners ● Designed and implemented Lean Processes that successfully reduced process redundancy by 40% and decreased turnaround time by an average of 10 minutes ● Accomplished perfect inspections conducted by laboratory regulatory governing agency, Clinical Laboratory Improvement Amendments (CLIA) ● Perform quality control for all procedures by ensuring implementation of appropriate controls, completing linear and calibration checks, and maintaining required records and charts Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Clinical Laboratory Specialist II
      • Mar 2016 - Aug 2019

      ● Executed and analyzed tests in areas including microbiology, molecular science, chemistry, and serology to aid physicians in diagnosing and treating disease ● Ensured compliance with government requirements, hospital policies, and laboratory procedures ● Demonstrated the ability to communicate test results effectively with physicians, pathologists, and nursing staff as a member of the interdisciplinary team ● Evaluates quality control using standard laboratory test and measurements controls and maintain compliance with CLIA, OSHA, safety and risk-management guidelines ● Selected by management to participate in quality assurance programs to monitor and ensure the accuracy of test results Show less

    • United States
    • Professional Services
    • 400 - 500 Employee
    • Laboratory Technologist
      • Jan 2012 - Oct 2014

      ● Contract position that involved working as the sole Laboratory Technologist, performing Phlebotomy, and managing quality assurance operations for four separate locations in Iraq that included the U.S. Embassy ● Developed and implemented SOPs that improved quality and production processes Performed complex chemical, biological, hematological, immunological, microscopic, and bacteriological tests ● Completed extensive documentation, logs, and paperwork for all laboratories Served on numerous special projects involving laboratory closures and equipment upgrades ● Trained all new personnel on equipment and cross-trained other team members Initiated the Embassy’s Blood Banking Program Show less

    • Clinical Laboratory Scientist
      • Mar 2009 - Mar 2012

      ● Progressively assigned increased responsibilities and cross trained as a key member of the laboratory science team that provided core lab, microbiology, and molecular science testing/equipment for up to 500 specimens per day. ● Operated the core PCR laboratory, trained technicians, and processed specimens for Polymerase Chain Reaction ● Selected over peers to represent the department on various boards including the Peer Review Board which managed complaints and initiated workplace improvements ● Core functions included: − Microbiology: TB Detection by Oxford T-Spot, Bact/Alert 3D Signature, Binax Ag Testing − Molecular Science: Gene Xpert Dx System, MRSA, C-Diff Detection by BD Geneohm, and Roche Light Cycler − Core Lab: Urine, Coag (STA-R Evolution), Hematology (Sysmex XE 2100), Chemistry (Vista 1500, Coulter Dxc's 600i), and Drug Screens Show less

Education

  • LSU Shreveport
    Master of Business Administration - MBA, Data Analytics
  • St. Philip's College
    Associate of Science - AS, Medical Laboratory Technology
  • St. Philip's College
    Associate of Science - AS, Associate of Science in Biology
  • Thomas Edison State University
    Bachelor of Science - BS, Clinical Laboratory Science

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