Marco Mong
Senior Product Analyst at Babylon- Claim this Profile
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Topline Score
Bio
Verena Tse
Marco is an extremely clever and highly analytical teammate who delivers top-quality work in everything he does. He is able to translate complicated and large datasets into essential points for all stakeholders. He demonstrates to the team what a vertical owner should look like with his responsible and professional approach to managing the city's marketplace and pricing realm. While his expertise is apparent, he is always humble and open to new ideas or criticism. I believe that Marco would be a brilliant asset to any team looking to grow their business with thorough analysis and scientific approaches.
Felix Lou
Marco is a cerebral strategist with excellent project management skills. He is very good at synthesizing information gathered from various different dimensions and finding important connections. Even when the problem is highly intricate, he can still manage to identify subtle patterns and formulate an integrated perspective of which direction we should be heading. During his time at Uber, he headed Marketplace, where he once created and led an unprecedented incentive program that ultimately drove up the citywide trip volume by almost 30% in about 6 months. The project goals he sets are always crystal clear. He breaks down goals into actionable steps, designs how the steps may be implemented, and estimates the anticipated consequences of each step. As an analyst, I am always impressed by the thoroughness of Marco’s analytical work. When we did pricing evaluation for different products in the marketplace, he created a dynamic pricing environment in which we could trial-and-error for forecasting purposes. Apart from being an exceptional high performer, he is super helpful and consultative, so our team members enjoy seeking advice from him when being stuck. Marco is definitely one of the brightest talents that I have ever encountered in my career, and I truly believe he will make an incredible asset to any team.
Verena Tse
Marco is an extremely clever and highly analytical teammate who delivers top-quality work in everything he does. He is able to translate complicated and large datasets into essential points for all stakeholders. He demonstrates to the team what a vertical owner should look like with his responsible and professional approach to managing the city's marketplace and pricing realm. While his expertise is apparent, he is always humble and open to new ideas or criticism. I believe that Marco would be a brilliant asset to any team looking to grow their business with thorough analysis and scientific approaches.
Felix Lou
Marco is a cerebral strategist with excellent project management skills. He is very good at synthesizing information gathered from various different dimensions and finding important connections. Even when the problem is highly intricate, he can still manage to identify subtle patterns and formulate an integrated perspective of which direction we should be heading. During his time at Uber, he headed Marketplace, where he once created and led an unprecedented incentive program that ultimately drove up the citywide trip volume by almost 30% in about 6 months. The project goals he sets are always crystal clear. He breaks down goals into actionable steps, designs how the steps may be implemented, and estimates the anticipated consequences of each step. As an analyst, I am always impressed by the thoroughness of Marco’s analytical work. When we did pricing evaluation for different products in the marketplace, he created a dynamic pricing environment in which we could trial-and-error for forecasting purposes. Apart from being an exceptional high performer, he is super helpful and consultative, so our team members enjoy seeking advice from him when being stuck. Marco is definitely one of the brightest talents that I have ever encountered in my career, and I truly believe he will make an incredible asset to any team.
Verena Tse
Marco is an extremely clever and highly analytical teammate who delivers top-quality work in everything he does. He is able to translate complicated and large datasets into essential points for all stakeholders. He demonstrates to the team what a vertical owner should look like with his responsible and professional approach to managing the city's marketplace and pricing realm. While his expertise is apparent, he is always humble and open to new ideas or criticism. I believe that Marco would be a brilliant asset to any team looking to grow their business with thorough analysis and scientific approaches.
Felix Lou
Marco is a cerebral strategist with excellent project management skills. He is very good at synthesizing information gathered from various different dimensions and finding important connections. Even when the problem is highly intricate, he can still manage to identify subtle patterns and formulate an integrated perspective of which direction we should be heading. During his time at Uber, he headed Marketplace, where he once created and led an unprecedented incentive program that ultimately drove up the citywide trip volume by almost 30% in about 6 months. The project goals he sets are always crystal clear. He breaks down goals into actionable steps, designs how the steps may be implemented, and estimates the anticipated consequences of each step. As an analyst, I am always impressed by the thoroughness of Marco’s analytical work. When we did pricing evaluation for different products in the marketplace, he created a dynamic pricing environment in which we could trial-and-error for forecasting purposes. Apart from being an exceptional high performer, he is super helpful and consultative, so our team members enjoy seeking advice from him when being stuck. Marco is definitely one of the brightest talents that I have ever encountered in my career, and I truly believe he will make an incredible asset to any team.
Verena Tse
Marco is an extremely clever and highly analytical teammate who delivers top-quality work in everything he does. He is able to translate complicated and large datasets into essential points for all stakeholders. He demonstrates to the team what a vertical owner should look like with his responsible and professional approach to managing the city's marketplace and pricing realm. While his expertise is apparent, he is always humble and open to new ideas or criticism. I believe that Marco would be a brilliant asset to any team looking to grow their business with thorough analysis and scientific approaches.
Felix Lou
Marco is a cerebral strategist with excellent project management skills. He is very good at synthesizing information gathered from various different dimensions and finding important connections. Even when the problem is highly intricate, he can still manage to identify subtle patterns and formulate an integrated perspective of which direction we should be heading. During his time at Uber, he headed Marketplace, where he once created and led an unprecedented incentive program that ultimately drove up the citywide trip volume by almost 30% in about 6 months. The project goals he sets are always crystal clear. He breaks down goals into actionable steps, designs how the steps may be implemented, and estimates the anticipated consequences of each step. As an analyst, I am always impressed by the thoroughness of Marco’s analytical work. When we did pricing evaluation for different products in the marketplace, he created a dynamic pricing environment in which we could trial-and-error for forecasting purposes. Apart from being an exceptional high performer, he is super helpful and consultative, so our team members enjoy seeking advice from him when being stuck. Marco is definitely one of the brightest talents that I have ever encountered in my career, and I truly believe he will make an incredible asset to any team.
Experience
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Babylon
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United Kingdom
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Hospitals and Health Care
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400 - 500 Employee
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Senior Product Analyst
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Apr 2020 - Present
-Designed, implemented and analysed multiple cross-region A/B tests for new product features and product iterations, delivering impact for the entire business, particularly improving KPI by 36% -Through advanced SQL, conducted multiple deep dive analyses and provided data-backed recommendations to the Product and Operations teams, enhancing and accelerating the decision-making process -Key domain owner for ETL pipelines and utilised dbt to transform raw events into analytics data layers for company-wide data consumers -Established a data-led culture by pioneering self-serve data projects, such as building out interactive dashboards on Tableau and Looker, where even non-analyst stakeholders were able to identify crucial reporting metrics quickly -Took initiative to help define product roadmaps, optimise user flows, and troubleshoot any product issue using a data analytics lens, ensuring the company-wide product vision aligns with the data narrative Show less
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Uber
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United States
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Internet Marketplace Platforms
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700 & Above Employee
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Operations & Logistics Manager
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Sep 2019 - Mar 2020
-Led Uber Hong Kong’s largest-to-date pricing restructure and product portfolio revamp; spearheaded the projectfrom early-stage experiments to actual implementation which resulted in 13% uplift in KPI-Key player in the team for regular P&L reporting, strategy planning, and spend forecasting in order to make accurate business decisions for company’s spend budget and components to reach business targets-Key market stakeholder for global and regional leads whenever strategy implementation, city-level consultation or project management is needed; especially worked diligently and closely with North Asia country leads and EMEA’s Central Operations leads, resulting in major P&L growth for our city-Managed a team of three subordinates for operation optimisation that reduced 30% processing time Show less
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Lead of Marketplace Growth, Risk and Quality Management
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Sep 2017 - Aug 2019
-Led, initiated, and executed a series of growth projects, resulting in 40% growth in business KPI over the course of 3 months -Led and implemented the nationwide price changes through strategic planning and price analysis-Led in designing, monitoring and managing process in improving customer experiences -Led competitor tracking projects to generate market insights-Key driver in reporting and idea generation cadence for North Asia on marketplace, risk and quality management-Key driver in launching and designing new strategic products Show less
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Risk Management Coordinator
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Mar 2017 - Sep 2017
-Built, optimised, and executed standard operating procedures around fraud and incident management - Monitored fraud detection and prevention through data analysis and the use of data mining tools -Worked and liaised with engineering / product team on solutions to migitate fraud loss-Collaborated with regional team and coordinated projects in South East & North Asia markets
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Operations Executive - Vehicle Solutions
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Jul 2016 - Mar 2017
-Pioneered and developed vehicle solutions for the city-wide market, resulting in an acquisition channel with highest conversion rates-Worked with the regional business development team to form fleet partnerships-Created and designed dashboard for performance tracking and reporting cadence
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Hilti Group
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Liechtenstein
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Construction
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700 & Above Employee
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Engineering Intern
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Jun 2015 - Aug 2015
-Assist in performing engineering calculations on various projects -Provide technical customer support for B2B clients -Perform anchorage testing -Assist in performing engineering calculations on various projects -Provide technical customer support for B2B clients -Perform anchorage testing
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AECOM
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United States
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Civil Engineering
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700 & Above Employee
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Project Office Assistant
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Jul 2013 - Aug 2013
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Education
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2012 - 2016
The University of Hong Kong
Bachelor of Engineering (BEng), Mechanical Engineering
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