Marco Mejia
Computer User Support Specialist at ACI Learning- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
CompTIA Security+
LeaderQuest HQAug, 2022- Oct, 2024 -
CompTIA A+ Core 2
LeaderQuest HQJul, 2022- Oct, 2024 -
CompTIA Network+
LeaderQuest HQJul, 2022- Oct, 2024 -
CompTIA A+ Core 1
LeaderQuest HQJun, 2022- Oct, 2024 -
ITIL® Foundation
LeaderQuest HQJun, 2022- Oct, 2024 -
ITIL® Foundation
LeaderQuest HQJun, 2022- Oct, 2024 -
ITIL® Foundation
LeaderQuest HQJun, 2022- Oct, 2024
Experience
-
ACI Learning
-
San Antonio, Texas Metropolitan Area
-
Computer User Support Specialist
-
May 2022 - Present
Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues; Ensured physical security & common attacks while securing the wired and wireless local network; Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues; Ensured physical security & common attacks while securing the wired and wireless local network; Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts
-
-
-
VIA Metropolitan Transit
-
San Antonio, Texas, United States
-
Bus Driver
-
Feb 2005 - Sep 2021
Drove a forty-foot bus on an assigned route to transport passengers to their destination. Also provided customer support and assisted the public with any questions or concerns that they might have regarding the service or company questions. Drove a forty-foot bus on an assigned route to transport passengers to their destination. Also provided customer support and assisted the public with any questions or concerns that they might have regarding the service or company questions.
-
-
-
NORTHSIDE INDEPENDENT SCHOOL DISTRICT
-
San Antonio, Texas, United States
-
School Bus Driver
-
Aug 2004 - Feb 2005
Drove a 72 passenger school bus to transport students to and from school. I also assigned seats and wrote up students who were violating the districts behavior policy. Drove a 72 passenger school bus to transport students to and from school. I also assigned seats and wrote up students who were violating the districts behavior policy.
-
-
-
Sun Metro
-
El Paso, Texas, United States
-
Paratransit Coach Operator
-
Feb 2001 - Jun 2004
Drove a Ford Econoline Van to transport passengers with disabilities to their destinations. I also interacted with them and assisted them boarding and exiting the vehicle. I also answered any questions and concerns from the passengers, public and staff members. Drove a Ford Econoline Van to transport passengers with disabilities to their destinations. I also interacted with them and assisted them boarding and exiting the vehicle. I also answered any questions and concerns from the passengers, public and staff members.
-
-
-
Life Management Center
-
El Paso, Texas, United States
-
Therapist Technician III
-
Aug 1998 - Feb 2001
Duties included training individuals with disabilities to perform ground maintenance and litter pickup. Made sure state contracts were done to specifications. Also documented their progress and notified caseworkers about their progress and set up treatment plan meetings to discuss other potential employment. Duties included training individuals with disabilities to perform ground maintenance and litter pickup. Made sure state contracts were done to specifications. Also documented their progress and notified caseworkers about their progress and set up treatment plan meetings to discuss other potential employment.
-
-
-
El Paso Psychiatric Center
-
El Paso, Texas, United States
-
PBX Operator/ Receptionist
-
Aug 1996 - Aug 1998
Duties were to answer main switchboad and transfer calls to the appropriate departments. I also answered any questions that callers had regarding the facility and services offered. I also worked the reception desk and logged in visitors and directed them to their destination. I worked as a Emergency Room receptionist and registered new patients. I also entered hospital charges into the hospitals information system. Duties were to answer main switchboad and transfer calls to the appropriate departments. I also answered any questions that callers had regarding the facility and services offered. I also worked the reception desk and logged in visitors and directed them to their destination. I worked as a Emergency Room receptionist and registered new patients. I also entered hospital charges into the hospitals information system.
-
-
Education
-
1990 - 1994
El Paso Coronado High School
High School Diploma
Community
