Marco Mazouzi

Wissenschaftlicher Projektmitarbeiter at ENEKA Energie & Karten GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Rostock, Mecklenburg-West Pomerania, Germany, DE
Languages
  • Deutsch Native or bilingual proficiency
  • Englisch Full professional proficiency
  • Niederländisch Professional working proficiency
  • Französisch Professional working proficiency

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Credentials

  • Master of Science in International Development Studies (Research)
    University of Amsterdam
    Oct, 2013
    - Oct, 2024

Experience

  • ENEKA Energie & Karten GmbH
    • Wissenschaftlicher Projektmitarbeiter
      • Dec 2020 - Present

  • The Hanseatic Institute for Entrepreneurship and Regional Development (HIE-RO)
    • Germany
    • Non-profit Organizations
    • 1 - 100 Employee
    • Project Researcher and Developer
      • Aug 2017 - Dec 2020

  • Royal Caribbean Cruises, Ltd.
    • Sales & Customer Support Team Lead
      • Nov 2014 - Feb 2016

      Sales & customer service, process optimization, KPI coaching, quality assurance, escalation handling

    • Training Consultant
      • Aug 2014 - Oct 2014

    • CSR
      • Feb 2014 - Jul 2014

      Coaching, Business Process Optimisation, Call Analysis, Recruitement, Escalation Support, Quality Assurance

  • Xerox
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Sales Team Leader
      • Nov 2014 - Feb 2016

  • TomTom
    • Netherlands
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Customer Service Representative
      • Jan 2011 - Sep 2012

      Customer Service Customer Service

  • Sartori & Berger GmbH & Co. KG
    • Customer Service
      • Sep 2001 - Jul 2010

      Customer service and shore excursions for Superfast Ferries, AIDA, MSC Cruises Customer service and shore excursions for Superfast Ferries, AIDA, MSC Cruises

  • Universität Tübingen
    • Research Services
    • 200 - 300 Employee
    • Student assistent
      • Apr 2009 - Feb 2010

      Library of the Department of Geography Library of the Department of Geography

  • HIE-RO
    • Germany
    • Non-profit Organizations
    • 1 - 100 Employee
    • Internship
      • 2009 - 2010

      Business Development framework & support analysis Business Development framework & support analysis

Education

  • Universiteit van Amsterdam
    Master of Science (M.Sc.), Research Master International Development Studies
    2010 - 2013
  • Institut Destination Langues (Marseille)
    Französische Sprache und Literatur
    2016 - 2016
  • Eberhard Karls Universität Tübingen
    Bachelor of Science - BS, Human Geography
    2007 - 2010

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