Marco L.

Customer Excellence Manager at Xylem Italia
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Contact Information
Location
Milan, Lombardy, Italy, IT
Languages
  • English -

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Rachel Davies

Marco was a great collegue to work with. He knows his market and his products very well and is always willing to share his experience and his knowledge to help the business move forward.

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Experience

    • Italy
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Customer Excellence Manager
      • Mar 2019 - Present
    • United States
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Treatment Market Manager -CT Italy
      • May 2010 - Present

      - Analyse the market and map the competitors. - Develop a business plan and a marketing plan with GDP system. - Achieve sales and margin targets, set by the general manager and the central marketing - Optimize the success rate between quotations issued and order received. - Ensure coordination with other departments, in order to grant excellent support to the sales force and then to customers. - Coordinate with the other sales companies every international projects and comply the CBB policy. - Promote new sales opportunities for both products and services. - Take personally care of biogas market.- Prepare complex offers for Aeration and Mixing products.- Take care of presentation and training to biggest customers.- Ensure the maximum benefit of each contract assigned to the installation, products and applicationsdepartment - Coordinate the activities of business development department, in order to ensuring proper updatingwith the parent company central marketing activity. - Motivate the Treatment team to work in synergy with the sale branches. - Promote continuous training and education of personnel in the department and in sales forces.- Participate in the implementation of incentive plans for employees of the department - Oversee and enforce the rules of the Business Conduct Code- Transfer to the employees the core values and checking the sharing and the assumption both. - Participate to the international meetings dedicated to the Treatment segment network Show less

    • Business Unit Treatment Manager - Italy
      • Apr 2010 - Oct 2011

    • Industrial Machinery Manufacturing
    • 100 - 200 Employee
    • Aeration & Mixing Market Manager
      • Apr 1997 - Mar 2010
    • Italy
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Proposal Engineer
      • Nov 1996 - Apr 1997
    • Project and sizing engineer WWTPs
      • 1991 - Oct 1996
    • Italy
    • Armed Forces
    • 700 & Above Employee
    • Tenente
      • Jan 1990 - Apr 1991

      Corpo Tecnico Genio Corpo Tecnico Genio

Education

  • University of Michigan College of Engineering
    VBSS - Green Belt Certificate
    1999 - 2000
  • Università degli Studi di Pavia
    Civil Eng., Hydraulic & Environmental Engineering
    1982 - 1988
  • Liceo Scientifico M. Grigoletti - Pordenone
    Diploma Superiore
    1977 - 1982

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