Policy Officer (Projects Unit)

• Dec 2022 - Present

Officer (Projects Unit)

• Sep 2021 - Nov 2022

Content Manager

• May 2020 - Dec 2021

RITWALI is an invitation to remember, live, and create stories about and around rituals and how they contribute to Maltese identity. Built as a digital platform, RITWALI weaves together individual and collective stories, criticism, and art relating to Maltese rituals to form a single map, but with different paths to engender the (re)discovery of rituals, in an anthropological, cultural but also ethnographical exercise. By engaging a broader public and building this map of narratives behind rituals, we can discuss community identity, shared beliefs, public space, and creative expression. Through a number of open calls, RITWALI sets out to collect photos, videos and other kinds of media relating to personal recollections of rituals, that will then be curated and linked to traditional and contemporary art and creative, academic and critical writings, to then yield an annual calendar for the rituals of the Maltese Islands. Beyond the desire to contribute towards our culture and the cultural heritage of our country, the core aim of the project is to create a dialogue, a meeting place for all aspects of rituals to come together, whether popular, critical, artistic, where all these different perspectives may exist and empower each other on an open platform. This project is supported by Arts Council Malta. http://ritwali.mt/ Show less

Cost Control Officer

• Sep 2020 - Aug 2021

- Sales by quotation, regular monitoring of current trends within the market and system to manage competitive offers. - Liaising with international clients and brokers. - Budgeting, tracking and management of potential costs and actual expenses, according to contract. - Processing of invoices with financial department. - Assisting in the organisation of regular meetings, events and checkpoints through a number of suites: Microsoft, Google, Zoom, etc. - Sales by quotation, regular monitoring of current trends within the market and system to manage competitive offers. - Liaising with international clients and brokers. - Budgeting, tracking and management of potential costs and actual expenses, according to contract. - Processing of invoices with financial department. - Assisting in the organisation of regular meetings, events and checkpoints through a number of suites: Microsoft, Google, Zoom, etc.

Contact Agent SKS - PlanetWin 365

• Jun 2020 - Aug 2020

Contact Centre Agent for SKS 365 Group - PlanetWin 365 Point of contact for client’s customers, responsible to provide customers with an efficient, prompt, and personalized service, in order to deliver a unique experience and support the Company’s business goals. Responsibilities: • Handle outbound telephone calls and provide information on the company’s measures. • Assistance to customers’ inquiries and requests and identify solutions for customers; • Complete all related documentation and data entry to a high standard and within the set time parameters to ensure call availability; • Be responsible to develop and maintain a good working knowledge of the Company’s products, services, and system(s); • Handle all client and customer contacts in line with our client’s defined standards, whilst keeping customer and company details completely confidential from external and third parties. Show less

Project Manager

• Jan 2016 - Dec 2019

Project Officer and Manager responsible for projects in the field of energy efficiency & renewable energy; green finance schemes and public fiscal policies to promote the use of RES. - Direct management and development of 3 EU territorial cooperation projects funded under the Interreg MED programme involving several partners around the Mediterranean area. - Monitoring project plans and delivering outcomes to strict budgets and deadlines whilst coordinating with internal staff and external expertise. - Production of high-detailed technical reports based on real statistical data for the economic feasibility and environmental impact assessment of the Interreg MED LOCAL4GREEN actions on the Maltese scenario. - Financial management of 7 EU funded projects including budgeting; book-keeping; data entering on accounting platform and software; public procurement; monthly regular payments; annual accounts. - Conduction of wide surveys and data analysis for the draft of a local targeted business pilot case on public/private green financial schemes within the Interreg MED NEW FINANCE project. - Performing outreach duties and set up public relations with local and international stakeholders of the public and private sectors. - Liaising successfully with international partners and local stakeholders to enhance project networks. Show less

Project Manager

• Jun 2015 - Jun 2016

Project manager responsible for the management of 3 territorial cooperation projects funded under the ENI CBC MED Programme in the field of sustainable tourism and cultural initiatives for the local community. - Planning and monitoring the actions foreseen by the projects for the promotion of local historical centres as slow tourism destinations. - Drafting a sustainable pilot tourism marketing plan for Valletta following a data collection by means of surveys and interviews among public actors, entrepreneurs, citizens within the Future of Our Past (FOP) project. - Preparation of regular financial reports for internal and external auditor trails. - Accounts management and assistance in the semestral budgeting process. - Preparation and illustration of slide presentations with statistical data, graphs, charts during work trip meetings and workshops. - Web content editing, social media communication, press releases. Show less

Student Administrative Assistant

• Dec 2013 - Mar 2014

- Help-desk incoming and outgoing students for international mobility projects; cultural-linguistic mediation for incoming students. - Tutoring on study plan drafting, exam recognition, and internship request for overseas projects. - Connecting visitor students with teaching sta and outgoing students with foreign university secretaries. - Internal advertising of mobility projects; statistical data collection on abroad student experiences. - Help-desk incoming and outgoing students for international mobility projects; cultural-linguistic mediation for incoming students. - Tutoring on study plan drafting, exam recognition, and internship request for overseas projects. - Connecting visitor students with teaching sta and outgoing students with foreign university secretaries. - Internal advertising of mobility projects; statistical data collection on abroad student experiences.

Web Content Writer

• Apr 2013 - Sep 2013

Touristic, cultural, and business promotion of a number of public and private partners of south Salento (Italy) by means of a multilingual tool consisting of a free info tourist kit+map, a web platform, and a mobile app. -Web and press content writer: writing quality content for events, products & services -Project designer: assisting the 2 project co-founders in developing the business idea by writing the proposal for participation in Start-up contests Touristic, cultural, and business promotion of a number of public and private partners of south Salento (Italy) by means of a multilingual tool consisting of a free info tourist kit+map, a web platform, and a mobile app. -Web and press content writer: writing quality content for events, products & services -Project designer: assisting the 2 project co-founders in developing the business idea by writing the proposal for participation in Start-up contests

Administrative Assistant

• Dec 2012 - Apr 2013

- Assistant in the department for legal appeals to the Prefect for highway code violations: file management, monitoring of administrative penalty notifications for driving license disqualification - Access request to police forces' reports or legal defensive briefs; internal database file search and sensitive data/case update - Access to the database of the Dept. of Motor Vehicles to update case files and police notifications - Document archiving and cataloging; electronic storage tasks Show less

Student Library Assistant

• Apr 2011 - Dec 2011

- Front-desk info and user assistance for interlibrary consultation and loan of books - Internal database management for check out-in and return books notification - Back-office work for library holdings cataloging and archiving - Organisation of cultural events, exhibitions, book presentations, and debates with the author - Front-desk info and user assistance for interlibrary consultation and loan of books - Internal database management for check out-in and return books notification - Back-office work for library holdings cataloging and archiving - Organisation of cultural events, exhibitions, book presentations, and debates with the author