Experience

Office of the Mayor, City of Toronto
• Canada
• Political Organizations
• 1 - 100 Employee
• Advisor

  • Nov 2022 - Present

Toronto, ON
• Canada
• Hospitality
• 1 - 100 Employee
• Communications professional

  • 2012 - Present


City of Toronto - Office of the Deputy Mayor and City Councillor Ana Bailão

• Constituency Assistant

  • Apr 2019 - Nov 2022

  Coordinated residents’ relations in the Ward and worked with local stakeholders - Managed casework files resolving over 1000 files related to Solid Waste Management, Urban Forestry, Parks, Toronto Water, Transportation, Traffic Management working with City departments, as well as provincial and federal government agencies. - Facilitated communication between municipal departments and residents in multiple languages including translation of notices, letters and communications and simultaneous translation when residents needed an interpreter - Attended public meetings on behalf of the Deputy Mayor to record, report and resolve issues and concerns of Business Improvement Associations, Residents Associations, Local Organizations - Organized and hosted public meetings and meetings with residents to resolve local issues along with City Staff



Rogers Communications - OMNI TV

• Writer/Reporter

  • Nov 2017 - Apr 2019

  Reported on national and international events for the Italian newscast on Omni Television - Wrote and prepared news items for the Italian speaking community in Canada - Created and edited videos to match items on the newscast - Interviewed leaders and people of interest on news-relevant topics Reported on national and international events for the Italian newscast on Omni Television - Wrote and prepared news items for the Italian speaking community in Canada - Created and edited videos to match items on the newscast - Interviewed leaders and people of interest on news-relevant topics



Consulate General of Italy, Toronto

• Consular Administrative Officer

  • Feb 2016 - Jun 2016

  Managing database of electors and Italian citizens to update and correct lists of voters and citizens -Update and correct Italian voter lists - Contact citizens and residents by phone to update their information and status - Communicate with Italian municipalities and local government entities to update citizens information Managing database of electors and Italian citizens to update and correct lists of voters and citizens -Update and correct Italian voter lists - Contact citizens and residents by phone to update their information and status - Communicate with Italian municipalities and local government entities to update citizens information



CanadaHelps

• Canada
• Non-profit Organization Management
• 1 - 100 Employee

• Manager, Charity Engagement

  • Aug 2014 - Jul 2015

  - Manage charity relationships including on-boarding- Manage charity accounts in both official languages- Promote new features and services with charities- Assist charity in optimizing their online fundraising efforts

• Charity and Donor Relations Officer

  • 2013 - Aug 2014

  - Case management, addressing donor and charity related issues in both official languages- Offer stewardship to both new and established charities

• Executive Assistant

  • 2012 - 2013

  - Coordinated the activities of the Board of Directors and CEO- Managed CEO schedule: organized internal and external meetings, business trips- Organized, managed and coordinated preparation of new office space- Managed and coordinated office activities



Mario Silva, MP, Davenport, Toronto

• Executive Assistant

  • 2005 - 2011

  Managed communications with media, government agencies and community. Organized and coordinated public, community and media events. Managed and supervised office operations. Managed communications with media, government agencies and community. Organized and coordinated public, community and media events. Managed and supervised office operations.