Experience

Polizia

• Italy
• Government Administration
• 1 - 100 Employee

• Agente di polizia

  • Jun 2021 - Present



Hilti Italia

• Italy
• Construction
• 700 & Above Employee

• Sale Manager

  • Feb 2018 - Oct 2019

  The Hilti Store is one of Hilti's three sales channels. Customer are exclusively VAT registered professionals, mainly plumbers, electricians, blacksmiths and construction workers. Tasks: store manager as a retail outlet, working for customers who need immediate solutions. Daily inventory and verify of incoming and outgoing goods through the use of SAP. Setting orders and shipment checking. Menaging any issues related to products and services offered. Menagement of payments. The Hilti Store is one of Hilti's three sales channels. Customer are exclusively VAT registered professionals, mainly plumbers, electricians, blacksmiths and construction workers. Tasks: store manager as a retail outlet, working for customers who need immediate solutions. Daily inventory and verify of incoming and outgoing goods through the use of SAP. Setting orders and shipment checking. Menaging any issues related to products and services offered. Menagement of payments.



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Technical Service Coordinator

  • Jun 2015 - Dec 2017

  Siemens Italia Service S.p.A. deals with the post-order menagement of a dense variety of mechanical production machines, with a vast clientele of various sizes throughout the national/international territory. Tasks: collection and menagement requests from customers, Feasibility analysis, allocation of resources (material and technical staff) and intervention schedule. Follow up and ticket closure. Material inquiry and research through SAP menagement system. Material quotation and material purchase. Customer care and customer assistance. Show less



Ricoh España

• Spain
• IT Services and IT Consulting
• 700 & Above Employee

• • Oct 2013 - Oct 2014

• • Oct 2013 - Oct 2014

  Customer care, resolution of incidents, track orders, billing and payments through computer tools like Oracle, Siebel, Docuware and Office.



Citi Bank

• Financial Services
• 400 - 500 Employee

• Customer Service Representative

  • Mar 2012 - Jun 2013

  Processing, verifying and auditing various documents and payments, take incoming users requests (via telephone, e-mail), log call details onto case management systems and provide response and resolution to the customer. Proactively update customers with status and resolution progress. Monitor /progress all open queries. Processing, verifying and auditing various documents and payments, take incoming users requests (via telephone, e-mail), log call details onto case management systems and provide response and resolution to the customer. Proactively update customers with status and resolution progress. Monitor /progress all open queries.



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Credit Collector

  • Feb 2010 - Nov 2010