Experience

Starkey Italy S.r.l.

• Italy
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Formatore Scientifico

  • May 2009 - Present

  • Education & Training of the audiologist on product, software, audiology, fitting and sales protocols • Fitting supports and follow up “pre & post” sales • Supporting the Country Manager in the definition and updating of strategic development • Contribution to the definition of the business development program in sinergy to Sales and Marketing • Technical-scientific supervising for any hearing aids related pubblications (ads, brochure, flyer, articles etc.) • Technical-scientific contact with HQ and other branches around the world • Managing private hearing aids users in house • Supporting customers on the follow up for patient-related issues • Technology and scientific update specific to ENT’s • Realization of product presentation to be used during in house and out door training • Tutor ANAP (Italian Audiologist Association) • Spokesman during Italian conventions and teacher on ECM classes • University teacher at University of Turin, Padua, Pisa, Siena



AUDIBEL

• Audiologist and Dispenser Trainer

  • 2007 - 2009

  • Education & Training of the audiologist on product, software, audiology, fitting and sales protocols • Technology and scientific update specific to ENT’s • Start up of the audilogist neo-degrees • Follow up on patient related issues • Technical-scientific contact with HQ and other branches around the world • Realization of product presentation to be used during in house and out door training • Supporting the Country Manager in the definition and updating of strategic development • Contribution to the definition of the business development program in sinergy to Sales and Marketing • Technical-scientific supervising for any hearing aids related pubblication • Tutor ANAP (Italian Audiologist Association) • Spokesman during Italian conventions and teacher on ECM classes



Widex Italia

• Customer Supports & Training

  • May 2003 - Oct 2007

  • Audiological training in house and out door • Fitting and technical supports “pre and post” sales • Supporting the Country Manager in the definition and updating of strategic development • Contribution to the definition of the business development program in sinergy to Sales and Marketing • Supervising production flows dynamics and monitoring quality of the product • Managing private hearing aids users in house • Technical-scientific contact with HQ and other branches around the world • Realization of product presentation to be used during in house and out door training • Team co-ordination for the release in italian language of technical documentation (data sheets, users manual etc.) • Adjustment and “beta tester” of the fitting software • Technical-scientific supervising for any hearing aids related pubblication (ads, brochure, flyer, articles etc.) • Tutor ANAP (Italian Audiologist Association) • Spokesman during Italian conventions and teacher on ECM classes • Co-ordination and teaching for an extra classes at the Padova’s University during bachelor course in audiology



Widex Italy

• Audiology and Training

  • 2003 - 2007



Starkey Italy

• Product Expert

  • Nov 1986 - Apr 2003

  • In charge of the software and product training of the audiologists-dispensers • Technical-scientific contact with HQ and other branches around the world • Realization of product presentation to be used during in house and out door training • Inner inspector of the ISO Quality System and CE Mark • In charge of the production software system • In charge of the software and product training of the audiologists-dispensers • Technical-scientific contact with HQ and other branches around the world • Realization of product presentation to be used during in house and out door training • Inner inspector of the ISO Quality System and CE Mark • In charge of the production software system