Experience

Pickering Interfaces

• United Kingdom
• Electrical Equipment Manufacturing
• 1 - 100 Employee

• Field Sales Engineer

  • May 2021 - Present

  Technical point of contact for the Pacific Northwest owning sales, initial onboarding/deployment, and support of highly impactful customer projects. Leading with value, I help translate objectives into timely solutions and ROI by coordinating Pickering's global team of stakeholders, ensuring customer success. I thoroughly enjoy teaching customers about our industry leading Switching and Simulation products, and challenging their approaches to problems. Technical point of contact for the Pacific Northwest owning sales, initial onboarding/deployment, and support of highly impactful customer projects. Leading with value, I help translate objectives into timely solutions and ROI by coordinating Pickering's global team of stakeholders, ensuring customer success. I thoroughly enjoy teaching customers about our industry leading Switching and Simulation products, and challenging their approaches to problems.



NI (National Instruments)

• United States
• Electrical Equipment Manufacturing
• 700 & Above Employee

• Technical Support Engineer

  • Jan 2020 - May 2021

  Served as a trusted technical advisor for NI’s customers by solving complex issues while evaluating business risk and understanding long-term impact to continuously identify growth opportunities.Owned the post-sales relationship including customer onboarding, product training / demos, and creating public documentation to drive customer retention.

• Sales Development Engineer

  • Jul 2019 - Jan 2020

  Six-month rotation - Leveraged business and technical expertise by qualifying sales opportunities to drive account growth. Through guided discovery, I identified big-picture initiatives to grow customer relationships and increase NI's overall market share in target accounts.

• Applications Engineer

  • Feb 2018 - Jul 2019

  As part of the NI Engineering Leadership Program, I triaged customer support tickets by collaborating with internal stakeholders to resolve customer issues.Drove internal product trainings and lunch and learns to upkeep departmental knowledge and increase overall team support performance.



CHA Consulting, Inc.

• United States
• Civil Engineering
• 300 - 400 Employee

• Technical Intern

  • Jun 2017 - Aug 2017

  During this internship, I increased the product life cycle of power distribution equipment through transformer load management. Spending time out in the field, I documented and photographed existing equipment and created project cost estimates for Pepco Corp. by evaluating damages and compliance to current standard. In close collaboration with senior engineers and architects, I drafted revised CAD circuit documentation using ArcGIS for use by construction crews for implementation in the field. Show less