Experience

RFM Incorporadora

• Brazil
• Real Estate
• 1 - 100 Employee

• Senior Marketing Analyst

  • Jan 2023 - Present

  Working between the marketing and commercial departments, my duties are: – Conducted a comprehensive analysis of customer demographics and purchasing behaviors, resulting in a targeted marketing campaign; – Managed relationships with vendors and brokers, ensuring all marketing materials were produced and delivered on time and within budget; – Prepared and presented financial reports to senior management and external stakeholders; – Development and implementation of customer attendance service; – Spell check in Portuguese and English for all marketing material for foreign customers; – Analyzed customer data to identify trends and patterns; – Researched new market opportunities and identified potential strategic partners; – Research and elaboration of Market Intelligence. Show less



Jacutinga Construtora

• 1 - 100 Employee

• Marketing Analyst

  • May 2017 - Jan 2023

  Responsible for the Marketing department, my main activities were: – Reformulation of after-sales customer service; – Structuring the construction company's real estate launches; – Creation of internal newsletters; – Developed and managed a budgeting process that reduced monthly marketing expenses; – Developed and implemented an email marketing campaign; – Established a cohesive brand identity across all channels, including website, social media, and print; – Collaborated with marketing team to develop promotional campaigns that increased brand awareness and drove sales; – Developed and managed a budget to ensure efficient use of resources; – Trained and coached new customer service representatives on best; practices and customer service standards; – Analyzed customer feedback surveys to identify trends and improve customer experience. Show less



JD Gestão Imobiliária

• São Paulo, Brazil

• Marketing Analyst

  • Oct 2015 - Mar 2017

  My duties at JD were: – Re-evaluation of campaigns based on performance; – Monitoring of real estate launches; – Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales; – Managed a team of sales representatives; – Developed and implemented a sales playbook; – Developed creative concepts and designs for a variety of projects, including websites, print collateral, and digital marketing campaigns; – Developed marketing campaigns to increase brand awareness and customer acquisition. Show less



Associação Brasileira do Alumínio - ABAL

• Brazil
• Mining
• 1 - 100 Employee

• Communication Analyst

  • May 2013 - Apr 2015

  With a professional climb from intern to communication analyst, my role was: – Produced a series of news stories that generated a significant increase in website traffic and engagement; – Covered major breaking news stories and provided timely updates to readers; – Conducted in-depth interviews with major public figures that resulted in a series of exclusive stories; – Developed and maintained strong relationships with sources to ensure timely access to accurate information; – Translation of interviews from English to Portuguese; – Production of internal and external events such as ExpoAlumínio and Aluminum Congress; – Monitoring the board of directors in meetings and interviews. Show less



Anglo American

• United Kingdom
• Mining
• 700 & Above Employee

• Intern

  • Nov 2012 - May 2013

  My roles as an intern were based on: – Preparation of information for the intranet – Translation of materials into English – Minutes of board meetings – Production of parts for internal communications – Review of press releases. My roles as an intern were based on: – Preparation of information for the intranet – Translation of materials into English – Minutes of board meetings – Production of parts for internal communications – Review of press releases.



Hospital Sírio-Libanês

• Brazil
• Hospitals and Health Care
• 700 & Above Employee

• Communication Intern

  • Feb 2012 - Nov 2012

  My roles as an intern were based on: - Assistance in the demands of internal events – Brand repositioning for external professional – Spell check of materials provided in lectures – Follow up of interviews. My roles as an intern were based on: - Assistance in the demands of internal events – Brand repositioning for external professional – Spell check of materials provided in lectures – Follow up of interviews.