Marco Cenci

Intern - CRM and Customer Experience at GF Piping Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Schaffhausen, Schaffhausen, Switzerland, CH
Languages
  • Spagnolo Full professional proficiency
  • Inglese Full professional proficiency
  • Italiano Native or bilingual proficiency
  • Tedesco Elementary proficiency
  • Francese Limited working proficiency

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5.0

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Davide Finocchi

Marco was an excellent collaborator. He demonstrated efficiency, precision, spirit of initiative, ability to analyze and solve unexpected problems. His innate sales capacity was also essential to bring the store to higher sales performance. Finally thanks to his kindness and naturalness the working environment was always pleasant and stimulating.

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Credentials

  • The Fundamentals of Digital Marketing
    Google
    Nov, 2021
    - Nov, 2024
  • The Six Morning Habits of High Performers
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • IELTS Certificate (Overall Band Score: 7.0 / CEFR: C1 level)
    British Council
    Mar, 2018
    - Nov, 2024

Experience

  • GF Piping Systems
    • Switzerland
    • Industrial Machinery Manufacturing
    • 200 - 300 Employee
    • Intern - CRM and Customer Experience
      • Sep 2022 - Present

      - LinkedIn Sales Navigator project: training of global sales staff, preparation of training materials, project design support and reports creation - MS Dynamics 365: Staff training, functionality testing and support to the CRM team in launching and managing specific tool apps (Customer Service Workspace, Customer Service Hub, Sales Hub) for sales companies globally - Internal communication activity: arranging and managing contents for the team's Intranet page - Management of the ticketing system and tasks related to the team's internal organisation (Jira and Confluence) Show less

  • UniCredit
    • Italy
    • Banking
    • 700 & Above Employee
    • Personal Consultant
      • Apr 2021 - Jun 2022

      - Personal consultant in the field of financial investments and loans - Management of clients' profiles and their relations with the bank - Responsible for the digitalisation process of customers - Personal consultant in the field of financial investments and loans - Management of clients' profiles and their relations with the bank - Responsible for the digitalisation process of customers

  • Hawkers Group
    • Spain
    • Retail Apparel and Fashion
    • 200 - 300 Employee
    • Sales Assistant
      • Dec 2018 - Jun 2019

      As a Sales Assistant my main occupation was to welcome customers and support them during the steps of the purchasing process providing them hints and prompt service. Furthermore, I had to manage the stock, take care of new arrivals, and communicate on a daily basis with the company about daily data, new initiatives and marketing strategies. As a Sales Assistant my main occupation was to welcome customers and support them during the steps of the purchasing process providing them hints and prompt service. Furthermore, I had to manage the stock, take care of new arrivals, and communicate on a daily basis with the company about daily data, new initiatives and marketing strategies.

  • Ristorante Pizzeria Da Felice
    • Germany
    • Food & Beverages
    • 1 - 100 Employee
    • Waiter
      • Dec 2016 - Sep 2018

  • Il Gisolo
    • Fidenza
    • Waiter
      • Jun 2015 - Sep 2015

Education

  • Università degli studi di Parma
    Master's Degree, International Business and Development
    2018 - 2020
  • Universitat Rovira i Virgili
    Erasmus+ Programme
    2019 - 2020
  • University of Bath
    Erasmus+ Programme
    2015 - 2016
  • Università degli studi di Parma
    Bachelor's degree, Modern Foreign Languages and Civilisations
    2014 - 2017
  • I.I.S.S. Paciolo D'Annunzio
    High school Diploma, Linguistic High School
    2009 - 2014

Community

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