Marcio Alves da Silva
Channels & Strategic Alliances Director, LATAM Region at Jitterbit- Claim this Profile
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Bio
GRAZIELLA BUENO DEL LUCCHESE
Márcio é um profissional e LÍDER admirável, desde sua visão estratégica até a forma de como engaja todo o TIME, com respeito, humildade e ouvido atento consegue extrair o melhor de cada profissional. Do início ao final dessa jornada foram quase 6 anos, recebi autonomia sempre com muita responsabilidade, sob um olhar e direcionamentos cirúrgicos que nos levava como time a nos sentirmos incluídos em suas decisões visionárias que transmitiam confiança, segurança e credibilidade. Um executivo ético, transparente, gentil, dedicado no relacionamento com seus liderados e com os parceiros de negócios! A paixão pelo que faz resume a experiência única que pude vivenciar ao seu lado nesses anos.
Ivan Martinez
Marcio is one of the best professionals I have worked with. He has a tremendous amount of energy and willigness to get projects completed. A great contributor for project selection and execution, excellent business acumen and able to translate actions into financial results. I highly recommend him. Ivan Martinez
GRAZIELLA BUENO DEL LUCCHESE
Márcio é um profissional e LÍDER admirável, desde sua visão estratégica até a forma de como engaja todo o TIME, com respeito, humildade e ouvido atento consegue extrair o melhor de cada profissional. Do início ao final dessa jornada foram quase 6 anos, recebi autonomia sempre com muita responsabilidade, sob um olhar e direcionamentos cirúrgicos que nos levava como time a nos sentirmos incluídos em suas decisões visionárias que transmitiam confiança, segurança e credibilidade. Um executivo ético, transparente, gentil, dedicado no relacionamento com seus liderados e com os parceiros de negócios! A paixão pelo que faz resume a experiência única que pude vivenciar ao seu lado nesses anos.
Ivan Martinez
Marcio is one of the best professionals I have worked with. He has a tremendous amount of energy and willigness to get projects completed. A great contributor for project selection and execution, excellent business acumen and able to translate actions into financial results. I highly recommend him. Ivan Martinez
GRAZIELLA BUENO DEL LUCCHESE
Márcio é um profissional e LÍDER admirável, desde sua visão estratégica até a forma de como engaja todo o TIME, com respeito, humildade e ouvido atento consegue extrair o melhor de cada profissional. Do início ao final dessa jornada foram quase 6 anos, recebi autonomia sempre com muita responsabilidade, sob um olhar e direcionamentos cirúrgicos que nos levava como time a nos sentirmos incluídos em suas decisões visionárias que transmitiam confiança, segurança e credibilidade. Um executivo ético, transparente, gentil, dedicado no relacionamento com seus liderados e com os parceiros de negócios! A paixão pelo que faz resume a experiência única que pude vivenciar ao seu lado nesses anos.
Ivan Martinez
Marcio is one of the best professionals I have worked with. He has a tremendous amount of energy and willigness to get projects completed. A great contributor for project selection and execution, excellent business acumen and able to translate actions into financial results. I highly recommend him. Ivan Martinez
GRAZIELLA BUENO DEL LUCCHESE
Márcio é um profissional e LÍDER admirável, desde sua visão estratégica até a forma de como engaja todo o TIME, com respeito, humildade e ouvido atento consegue extrair o melhor de cada profissional. Do início ao final dessa jornada foram quase 6 anos, recebi autonomia sempre com muita responsabilidade, sob um olhar e direcionamentos cirúrgicos que nos levava como time a nos sentirmos incluídos em suas decisões visionárias que transmitiam confiança, segurança e credibilidade. Um executivo ético, transparente, gentil, dedicado no relacionamento com seus liderados e com os parceiros de negócios! A paixão pelo que faz resume a experiência única que pude vivenciar ao seu lado nesses anos.
Ivan Martinez
Marcio is one of the best professionals I have worked with. He has a tremendous amount of energy and willigness to get projects completed. A great contributor for project selection and execution, excellent business acumen and able to translate actions into financial results. I highly recommend him. Ivan Martinez
Credentials
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Certified Web Developer
Le WagonJun, 2021- Nov, 2024 -
Microsoft 365 Certified: Fundamentals
MicrosoftMar, 2021- Nov, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftMar, 2021- Nov, 2024 -
Six Sigma Black Belt Certification
Ingram MicroJun, 2006- Nov, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Apr, 2021- Nov, 2024
Experience
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Jitterbit
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United States
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Software Development
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200 - 300 Employee
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Channels & Strategic Alliances Director, LATAM Region
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Feb 2022 - Present
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ScanSource
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IT Services and IT Consulting
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700 & Above Employee
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Executive Director
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Oct 2015 - Mar 2021
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Officer S/A
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Brazil
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IT Services and IT Consulting
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100 - 200 Employee
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Vice President of Operations
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Aug 2014 - Sep 2015
• Legal Representative of the company. • Member of Executive Commitee, responsible to develop and execute the annual business plan of the company (full P&L). • Led directors and managers: define their objectives; evaluate periodically their performance and provide guidance/support in their careers. • Evaluate new contracts with vendors and suppliers. • Negotiate and develop business plans with vendors and resellers (customers). • Responsible for the following areas: o Logistics: responsible for products receiving, storage and shipping. Pick, pack and ship more than 30.000 invoices per month to 12.000 resellers in Brazil territory. Three CDs, located in SP, PR and ES. o Transportation: Negotiate contracts with transportation suppliers. Use statiscs, orders profile and business rules do determine best transport options. Optimize transportation cost maintaining de SLAs demanded by business. o Purchasing and inventory management (local and imported products): implementation of MRP concepts for inventory management. Define and control KPIs (DIO, aging inventory, leadtimes, etc.). Manage vendors performance. o IT: responsible for IT infrastruture, support and maintenance of SAP ERP and other corporate systems (e-Commerce platform, BI, etc.) and development of IT projects such as new tools, improvement of current systems, etc. o PMO: develop projects based on Six Sigma methodology, with direct impact in company P&L (revenue/margin increase, working capital improvements and OPEX reductions). Develop two stragegic projects: "Marketplace for cloud computing solutions (SAAS, IAAS, PAAS)" and "Integration of internal systems with reseller’s e-Commerce platforms" o Vendor debits Management: manage end-to-end process to approve, use and receive vendor funds such as rebates incentives, marketing funds, price protections, etc. o Customer Services: manage SLAs for each type of customer requests (product returns, product replacements, errors in invoicing process, etc.)
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Ingram Micro
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Purchasing and Operations Senior Manager
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Jun 2011 - Feb 2014
• Reporting to Brazil’s Managing Director.• Responsible for Purchasing, Warehouse, Customer Services and Security departments; • Responsible for Ingram Micro Brazil purchases, inventory management and supply chain execution. Responsible to control and improve the P&L impact related to purchases (Working Capital, Margin and Opex) and SLAs/OPEX related to Operations (Warehouse, Customer Services and Security).• Participate in business strategy definitions and weekly staff meetings to follow the strategy implementation.• Negotiate quarterly targets for rebates with vendors.• Negotiate/evaluate new vendor contracts.• Review and control operational processes and KPIs to standardize and improve back office operations.• Weekly conference calls with Latin America team to share best practices.• Lead managers and senior buyers by managing their daily activities and performance as well as act as support them in their career development.
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LA Information Systems Manager
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Jun 2010 - Jun 2011
Successfully support the deployment of Global Information Systems initiatives at Regional level as well as Regional IS projects. Lead the Disaster and Recovery project: analyze the business impact of each tool failure and how to mitigate;PMO: control projects evolution, metrics and benefits;Finance metrics: control IS budget utilization and actual/expected benefits;Six Sigma Liason: support Six Sigma needs (best practices implementation);Take advantage of regional database standardization to leverage more BI tools for the region and support the migration to SAP.Manage, coordinate and perform IS projects and initiatives for the region, ensuring Regional standardization and fulfillment according with approved budget; Maintain frequent meetings with business leaders and act as the translator of business needs into IS execution;Proactively analyze IS performance against Business needs by identifying concerns, potential issues and how to mitigate them. Identify improvements with high impact on business;Develop, standardize and maintain controls and KPIs for IS applications, projects and activities, in order to guarantee performance and execution aligned with Business needs and priorities;Implement and guarantee share of best practices of IS processes and projects, especially the ones in close touch with regional Six Sigma initiativesManage the resources, technologies, timeframes, budget and the SLAs related to IS activities.
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Sales and Marketing Manager
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Jan 2009 - Jun 2010
•Responsible for sales and markeking for networking and security products. •Development of marketing strategies (go-to-market, pricing strategies, channel development, product launch, inventory management) for networking and security products.•Responsible for the P&L of this Business Unit.•Lead a team of products managers, pre-sales analysts, account managers and inside sales.•Participation in business strategy definitions and weekly staff meetings to follow the strategy implementation.•Negotiate quarterly targets with vendors.•Negotiate/evaluate new vendor contracts.•Review and control operational processes and KPIs to standardize and improve back office operations.
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Purchasing Manager
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Nov 2006 - Dec 2008
•Report to Ingram Micro Brazil’s President, dotted line to Ingram Micro Latin America Vendor Management Director. •Responsible for Ingram Micro Brazil purchases, inventory management and P&L Impact related to purchases (Working Capital, Margin and Opex).•Lead senior buyers, analysts and assistants to provide the expected service level (controlling inventory level, inventory aging, fill rate and working capital indexes) according with Ingram Micro policies.•Participate in business strategy definitions and weekly staff meetings to follow the strategy implementation.•Negotiate quarterly targets for rebates with vendors.•Negotiate/evaluate new vendor contracts.•Review and control operational processes and KPIs to standardize and improve back office operations.•Guarantee acceptable service level for purchases order, controlling order entry process, PO accuracy, lead times and ETAs.•Weekly conference calls with Latin America team to share best practices.•Driving the implementation of Design for Six Sigma (DFSS) as the methodology to launch new products and services.
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Six Sigma Manager
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Apr 2000 - Oct 2006
• Support the Latin America Director of Six Sigma and the Six Sigma Americas Team in he deployment of Six Sigma.• Project Leader for development and deployment of Six Sigma in Brazil Operation.• Delivered Green training for Ingram Micro associates.• Successfully implemented Six Sigma as the prime methodology to achieve and exceed Strategic and Financial Corporate Objectives.• Support project identification, selection and execution based on P&L objectives.• Coordinate business needs review to adjust projects direction.• Successfully led and coached management team members, Champions and Belts, in project identification, project selection, and project execution in Finance, Accounting, Marketing, Sourcing and Procurement, Human Resources, Manufacturing and After Market Services.• Successfully achieved Six Sigma targets in 2006, related to number of projects, associates Green Belt training and P&L impact.
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Education
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USP - Universidade de São Paulo
MBA, Operations and Services Management