Experience

Open Loyalty
• Poland
• IT Services and IT Consulting
• 1 - 100 Employee
• Senior Outbound Specialist

  • Feb 2023 - Present


Growbots

• Poland
• Technology, Information and Internet
• 1 - 100 Employee

• Outbound Strategy Consultant

  • Nov 2020 - Feb 2023

  As a Strategy Consultant, my role was to create an outbound sales strategy for each client from scratch. Starting from identifying the client’s UVP and best target audience for the campaigns through crafting the copies of campaign messages to analyzing results and implementing conclusions to the following campaigns. My goal was to find the strategy that works and scale it using the Growbots platform. Here are some skills I've learned as a Strategy Consultant: • building and managing long-lasting business relationships with our clients; • analyzing client’s business cases and identifying their needs, setting their expectations, and designing and implementing sales strategies for their continued success with Growbots; • having a direct impact on the shape of our services based on customer feedback; • working with customers from all over the world (mainly the US); • retention (negotiating contracts renewals); • managing customer lifecycle using Stripe, Salesforce, and other tools/CRMs; • designing advanced emails sequences; • generating qualified leads through outbound channels. Show less



PwC Polska

• Poland
• Business Consulting and Services
• 700 & Above Employee

• Business Apps Specialist

  • Jan 2020 - Sep 2020

  • Maintaining good relationships with the customers; • Providing back-end support; • Analyzing data, • Solving complex issues related to the proper functioning of the ERP system (Oracle Cloud Infrastructure) • Maintaining good relationships with the customers; • Providing back-end support; • Analyzing data, • Solving complex issues related to the proper functioning of the ERP system (Oracle Cloud Infrastructure)



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Data Analyst

  • Feb 2019 - Jan 2020

  • Providing back-end support; • Reviewing data according to client guidelines; • Handling, analyzing, and interpreting data on a digital platform for a multinational client according to their business processes and policies with the key goal of improving user experience; • Identifying gaps and developing methods for more effective implementation of processes and policies; • Optimizing both workflow and accuracy in project-oriented tasks. • Providing back-end support; • Reviewing data according to client guidelines; • Handling, analyzing, and interpreting data on a digital platform for a multinational client according to their business processes and policies with the key goal of improving user experience; • Identifying gaps and developing methods for more effective implementation of processes and policies; • Optimizing both workflow and accuracy in project-oriented tasks.