Marcia S.
Intern at Westbound Communications- Claim this Profile
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Spanish Native or bilingual proficiency
Topline Score
Bio
Jasmine Tran
Marcia was our group leader and led the team very well. She set efficient and workable deadlines that ultimately allowed us to perform well. She is also very kind and understanding and acted as a great mediator between us and the professor.
Caroline Ramirez
Marcia is a very kind and hardworking peer. We worked on a group project together and she was very reliable when needed.
Jasmine Tran
Marcia was our group leader and led the team very well. She set efficient and workable deadlines that ultimately allowed us to perform well. She is also very kind and understanding and acted as a great mediator between us and the professor.
Caroline Ramirez
Marcia is a very kind and hardworking peer. We worked on a group project together and she was very reliable when needed.
Jasmine Tran
Marcia was our group leader and led the team very well. She set efficient and workable deadlines that ultimately allowed us to perform well. She is also very kind and understanding and acted as a great mediator between us and the professor.
Caroline Ramirez
Marcia is a very kind and hardworking peer. We worked on a group project together and she was very reliable when needed.
Jasmine Tran
Marcia was our group leader and led the team very well. She set efficient and workable deadlines that ultimately allowed us to perform well. She is also very kind and understanding and acted as a great mediator between us and the professor.
Caroline Ramirez
Marcia is a very kind and hardworking peer. We worked on a group project together and she was very reliable when needed.
Credentials
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Google Analytics 4 (GA4) Essential Training
LinkedInMar, 2023- Sep, 2024 -
Marketing Customer Analytics, Segmentation, and Targeting
UdemyMar, 2023- Sep, 2024 -
Google Ads Essential Training
LinkedInJan, 2023- Sep, 2024 -
Certificate of Attendance: What Does GPT Really Mean for Digital Marketing?
Digital Marketing InstituteJan, 2023- Sep, 2024 -
Google AdWords Essential Training
LinkedIn Online Training CoursesJan, 2022- Sep, 2024 -
Registered Behavior Technician (RBT)
KadiantNov, 2020- Sep, 2024
Experience
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Westbound Communications
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United States
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Public Relations and Communications Services
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1 - 100 Employee
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Intern
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Aug 2023 - Present
• Helped out with several accounts by providing weekly research, content, and marketing • Attended weekly meetings to meet client and organization objectives. • Created an extensive database of contacts to reach out toward. • Helped out with several accounts by providing weekly research, content, and marketing • Attended weekly meetings to meet client and organization objectives. • Created an extensive database of contacts to reach out toward.
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Center for Multicultural Science
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United States
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Research Services
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1 - 100 Employee
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Research and Marketing Analytics Intern
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May 2023 - Aug 2023
• Managed a team of 6-10 individuals to develop target segments using MRI/Simons and other syndicated research. • Conducted qualitative research, executed quantitative studies, and assisted in data analysis to develop presentations for 3-4 advertisement agencies. • Conducted monthly analysis of social media data for advertisement agencies, identifying 2-3 key trends and providing strategic recommendations for enhanced engagement and outreach. • Managed a team of 6-10 individuals to develop target segments using MRI/Simons and other syndicated research. • Conducted qualitative research, executed quantitative studies, and assisted in data analysis to develop presentations for 3-4 advertisement agencies. • Conducted monthly analysis of social media data for advertisement agencies, identifying 2-3 key trends and providing strategic recommendations for enhanced engagement and outreach.
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Titan Rover
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United States
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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Business Assistant
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Sep 2022 - Dec 2022
• Coordinated and executed successful marketing campaigns for the university's science club, utilizing a variety of channels including cold calling, email marketing, and social media to reach potential sponsors and partners. • Secured two new business sponsorships for the science club through persuasive communication and relationship building, resulting in increased funding for club events and activities. • Cultivated professional relationships with representatives from diverse industries and backgrounds, demonstrating strong verbal and written communication skills and the ability to tailor messaging to different audiences. • Assisted in the development of high-quality graphics and visual materials for the science club, utilizing advanced skills in graphic design software such as Adobe Creative Suite to create engaging and visually appealing content. • Demonstrated proficiency in administrative tasks and software applications such as Microsoft Office, utilizing these skills to streamline processes and improve productivity within the science club. • Collaborated effectively with team members and stakeholders, demonstrating strong interpersonal skills and the ability to work towards shared goals and objectives. Show less
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Moraga School District Office
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Behavior Technician
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Jan 2021 - Aug 2022
• Collaborated with behavior analysts to design and implement personalized education plans for clients with autism spectrum disorder (ASD) and other developmental disabilities, ensuring alignment with the clients' individual needs and goals. • Maintained ongoing communication with stakeholders, including clients, families, and team members, providing regular progress updates and addressing any concerns or challenges in a timely and professional manner. • Demonstrated strong attention to detail and analytical skills, recording and analyzing client data on a daily basis to identify patterns and trends, and using this information to make data-driven recommendations for behavior modification and intervention. • Contributed to a significant reduction in maladaptive behaviors among clients, driving down incidents by 50% through the development and implementation of evidence-based behavior modification programs and ongoing monitoring and adjustment of treatment plans. • Maintained adherence to ethical and professional standards in behavior analysis, including obtaining informed consent, maintaining client confidentiality, and seeking supervision and consultation as needed. • Demonstrated strong collaboration and teamwork skills, working closely with behavior analysts, therapists, and other team members to ensure coordinated and effective delivery of services to clients. Show less
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Kadiant
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United States
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Mental Health Care
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300 - 400 Employee
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Behavior Technician
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Aug 2020 - Jul 2022
• Implemented behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA), resulting in significant improvements in the behavior and functioning of clients with autism spectrum disorder (ASD) and other developmental disabilities. • Conducted functional assessments to identify the underlying causes of problematic behaviors, and developed and implemented behavior modification programs tailored to the unique needs and preferences of each client. • Tracked and recorded client progress and behavior data using electronic data collection systems, and communicated progress updates to the supervising BCBA and other team members. • Maintained a positive and supportive relationship with clients and their families, fostering a sense of trust and collaboration and promoting a safe and inclusive environment for learning and development. • Demonstrated strong communication and interpersonal skills, including active listening, empathy, and cultural sensitivity, to effectively communicate with clients, families, and team members from diverse backgrounds and perspectives. • Participated in professional development activities, such as attending trainings, workshops, and conferences, and pursuing certification such as a Registered Behavior Technician (RBT). • Contributed to research and quality improvement initiatives, such as collecting and analyzing behavior data to identify trends and patterns, and participating in the development and implementation of evidence-based interventions. Show less
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Pacific Premier Bank
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United States
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Banking
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700 & Above Employee
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Relationship Banker
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Jun 2020 - Aug 2020
• Proactively marketed new banking products and services to clients, utilizing strong sales and customer service skills to build strong, lasting relationships with customers and drive revenue growth through cross-selling and referrals. • Collaborated closely with managers and team members to ensure high levels of customer satisfaction, addressing any concerns or issues promptly and professionally, and working to resolve any conflicts in a timely and effective manner. • Maintained a strong understanding of banking regulations and protocols, ensuring compliance with all relevant laws and regulations, and utilizing strong attention to detail and accuracy to maintain precise records of monetary inventory and other critical information. • Demonstrated strong communication skills, both written and verbal, to effectively convey information to clients and colleagues, and to build and maintain positive working relationships with stakeholders at all levels of the organization. Show less
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Opus Bank
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United States
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Banking
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100 - 200 Employee
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Relationship Banker
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Mar 2020 - Jun 2020
• Proactively reached out to existing and potential clients through various communication channels, such as phone, email, and in-person meetings, to provide personalized financial advice and guidance. • Collaborated with other departments, such as wealth management and mortgage lending, to provide clients with comprehensive financial solutions and ensure a seamless customer experience. • Demonstrated exceptional communication skills, including active listening, rapport-building, and effective negotiation, to establish trust and credibility with clients and to facilitate successful sales transactions • Complied with all relevant laws and regulations, including Know Your Customer (KYC) and Anti-Money Laundering (AML) policies, to ensure the safety and security of client accounts and assets. • Utilized a variety of tools and software, such as customer relationship management (CRM) systems, to track client interactions, analyze data, and identify areas for improvement in the sales process. Show less
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ACE Hardware
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Afghanistan
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Retail
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700 & Above Employee
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Sales Associate
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Sep 2019 - Mar 2020
• Drove revenue growth and customer satisfaction by proactively marketing new products and recommending products to customers based on their individual needs and preferences, resulting in increased sales and improved customer loyalty. • Established strong relationships with key clients on a weekly basis, leveraging excellent communication and interpersonal skills to build rapport and trust with customers and to ensure ongoing customer satisfaction. • Served as a highly visible and engaged ambassador for the brand, greeting each customer in the store with a positive and welcoming demeanor, and working to ensure a consistently positive and memorable shopping experience for all customers. Show less
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V3 Electric, Inc
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United States
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Renewable Energy Semiconductor Manufacturing
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100 - 200 Employee
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Sales Representative
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May 2019 - Jun 2019
• Consistently maintained a positive and customer-centric attitude when approaching potential customers, leading to increased engagement and higher conversion rates. • Developed and implemented effective sales strategies and techniques, including product demonstrations and in-person consultations, resulting in a significant increase in sales revenue. • Consistently upheld company values and standards, including ethical business practices, professionalism, and adherence to all relevant laws and regulations. • Built and maintained strong relationships with customers through exceptional customer service and follow-up communication, resulting in high customer satisfaction and increased referral business. Show less
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HIGH DEFINITION SOLAR
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United States
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Data Manager
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Feb 2019 - May 2019
• Conducted regular data quality checks, identifying and resolving discrepancies and inconsistencies in data, and maintaining data hygiene across all systems and databases. • Collaborated with cross-functional teams, such as IT, finance, and operations, to identify data-related issues and provide recommendations for process improvements and system enhancements. • Created and maintained data dictionaries, data maps, and other documentation to ensure a clear understanding of data relationships and dependencies across multiple systems and databases. Show less
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Peet's Coffee
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Retail
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700 & Above Employee
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Barista
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Aug 2017 - Oct 2018
• Demonstrated strong knowledge of coffee preparation methods, equipment, and quality standards, resulting in consistent delivery of high-quality beverages and customer satisfaction. • Maintained a clean and organized work environment, including ensuring the cleanliness of the equipment, preparation areas, and seating areas, to meet health and safety standards and provide a pleasant environment for customers. • Provided excellent customer service, greeting customers with a friendly and welcoming demeanor, taking orders accurately and efficiently, and responding promptly and professionally to customer inquiries and requests. • Worked effectively as part of a team, collaborating with other baristas, kitchen staff, and managers to ensure smooth and efficient operations, and to meet the needs of customers in a timely and professional manner. • Demonstrated flexibility and adaptability, including the ability to work in a fast-paced environment, to manage multiple tasks simultaneously, and to adjust to changing customer and business needs. Show less
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Education
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California State University, Fullerton
Bachelor of Business Administration - BBA, Business Administration: Concentration in Marketing -
Diablo Valley College
Associate of Arts - AA, Business Administration -
Diablo Valley College
Associate of Science - AS, Economics
Community
