Marcia Zeltman
Operations Administrator at Accurate Heating and Cooling- Claim this Profile
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Topline Score
Bio
LinkedIn User
In the almost 10 years I have spent working with Marcia I have found here to be an excellent manager of some very stressful situations and able to find resolutions quickly. Her consideration for all of the various players in a customer request, project or complaint leads her to find ways to meet expectations far above what was requested. As a member of the executive team Marcia plays a pivotal role in helping the IT department understand the needs of our customers and account managers that she oversees by making sure we have what we need to complete our sometimes complex requests. Her faith and kindness brightens all of us.
LinkedIn User
In the almost 10 years I have spent working with Marcia I have found here to be an excellent manager of some very stressful situations and able to find resolutions quickly. Her consideration for all of the various players in a customer request, project or complaint leads her to find ways to meet expectations far above what was requested. As a member of the executive team Marcia plays a pivotal role in helping the IT department understand the needs of our customers and account managers that she oversees by making sure we have what we need to complete our sometimes complex requests. Her faith and kindness brightens all of us.
LinkedIn User
In the almost 10 years I have spent working with Marcia I have found here to be an excellent manager of some very stressful situations and able to find resolutions quickly. Her consideration for all of the various players in a customer request, project or complaint leads her to find ways to meet expectations far above what was requested. As a member of the executive team Marcia plays a pivotal role in helping the IT department understand the needs of our customers and account managers that she oversees by making sure we have what we need to complete our sometimes complex requests. Her faith and kindness brightens all of us.
LinkedIn User
In the almost 10 years I have spent working with Marcia I have found here to be an excellent manager of some very stressful situations and able to find resolutions quickly. Her consideration for all of the various players in a customer request, project or complaint leads her to find ways to meet expectations far above what was requested. As a member of the executive team Marcia plays a pivotal role in helping the IT department understand the needs of our customers and account managers that she oversees by making sure we have what we need to complete our sometimes complex requests. Her faith and kindness brightens all of us.
Experience
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Accurate Heating and Cooling
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United States
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Construction
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1 - 100 Employee
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Operations Administrator
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Jul 2017 - Present
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NFocus Consulting Inc
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United States
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Advertising Services
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1 - 100 Employee
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Data Center Director
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Sep 2003 - Jul 2017
• Manage Data Projects for client direct marketing campaigns creating efficiencies and cost controls • Decision maker – Go to Person – Primary contact for emergency concerns and problem resolutions• Develop, implement and maintain procedures for quality control and production department• Coordinate workloads for 15 Direct reports• Successfully collaborates with multifunctional teams to ensure quality and effectiveness• As a member of the Executive Management team, is integral in strategy development and implementation
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Administrative Assistant - Office Manger
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1996 - Aug 2003
• Hired to create, print and prepare weekly newsletter. Quickly advanced to a broad range of tasks and responsibilities, including HR duties.• Worked four years as weekly newsletter and bulletin editor. Served as Receptionist and assistant to pastors and administrators• From 2000 to 2003 served as Administrative Assistant for Business Administrator working with financial statements, giving records payroll • Office Manager overseeing 11 part time and full time Administrative Staff• Processed payroll and insurance benefits for 120 employees
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Education
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1978 - 1983
The University of Akron
Bachelor of Arts (B.A.), Elementary Education and Teaching -
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Ashland High School
Community
