Marcia Stevenson
Business Analyst III at Anthem- Claim this Profile
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Topline Score
Bio
Experience
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Anthem
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United States
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Insurance
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700 & Above Employee
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Business Analyst III
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Nov 2013 - Present
Assist nurses in completing required applications for multi-state licensing. Manage Employee Files for URACManage AumSi staff listingPBM ManagementWFM AdministratorNew hire onboardingTrack and monitor compliance reports.Sharepoint site AdministratorService Now Administrator
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Performance Quality Auditor
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Nov 2009 - Nov 2013
Responsible for identifying process improvement strategies to achieve quality goals.Reviews, evaluates and verifies the quality of claims adjudication, FE Processing, enrollment processing and customer service transactions.Responsible for evaluating the quality of services and interactions provided by organizations within the enterprise..Update and create daily workflow procedures for Membership and Vendor
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Membership Specialist III
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Jan 1999 - Nov 2009
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Education
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Keller Graduate School of Management of DeVry University
Master's degree, Project Management -
Keller Graduate School of Management of DeVry University
Master of Public Administration - MPA, Health/Health Care Administration/Management -
DeVry University
Bachelor of Science (BS), Health/Health Care Administration/Management -
DeVry University-Missouri
Associate of Arts and Sciences (AAS), Health Information/Medical Records Administration/Administrator