Marcia Lampkin, MBA-HRM

Executive Director of Enrollment Services at Arizona College of Nursing
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Cleveland

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Matt Lucas

Marcia is a growing leader who has a deep understanding of sales and who invests deeply in those she leads. Her energy and enthusiasm is infectious. This coupled with her hunger to grow professionally and try new things makes her an excellent colleague and partner.

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Experience

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Executive Director of Enrollment Services
      • Aug 2021 - Present

      • Collaborates with the Executive Director of Academic Operations and the VP of Admissions in achieving the college and campus goals. • Provides leadership of the admissions team and financial aid teams in achieving these outcomes outstanding student service, enrollment growth, manpower efficiency, conversion metrics, and student • Oversees the establishment, implementation, and monitoring of standards in the administrative departments including admissions, financial aid and student facing services such as admission coordinator and front desk. • Develops and monitors the effectiveness of growth initiatives and redirects as appropriate. • Routinely facilitates training and professional development experiences for the admissions and financial aid teams to ensure compliance, address student service deficiencies, and showcase exemplary student service practice. • Works effectively in a matrix structure, collaborates with dotted line counterparts on common goals, and holds them accountable to compliance and commitments. • Contributes to decision-making, institutional effectiveness, and long-term planning of the College. • Ensures compliance of all federal and state accreditation rules and regulations. • Skilled at monitoring performance outcomes on a consistent basis. • Experienced with various departments to communicate and implement recruitment policies and procedures and resolve recruitment related issues. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Executive Director of Enrollment
      • Aug 2020 - Sep 2022

      • Responsible for human resource strategies by determining accountability; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, training, coaching, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies. • Developed recruitment plans to achieve budget goals for the university including forecasting projections and strategies to aid recruitment• Manages all recruitment communications track and monitor effectiveness of communications between multiple departments• Strategic thinker with a proven track record of developing and implementing effective marketing plans, creating solid strategic alliances, and consistently meeting deadlines and objectives.• Manages Associate Director and recruitment staff for the state of Ohio • Establish recruitment team outcomes that align with institutional goals.• Skilled at monitoring performance outcomes on a consistent basis. • Experienced with various departments to communicate and implement recruitment policies and procedures and resolve recruitment related issues. Show less

    • Associate Director of Recruitment for Cleveland and Columbus Education Centers
      • Aug 2016 - Aug 2020

      Key functions:• Responsible for human resource strategies by determining accountability; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies.• Oversees recruitment team for Adult and Graduate Studies programs for Cleveland and Columbus Ohio Education Centers.• Oversee the admissions communications track and monitor effectiveness of communications.• Manage the performance appraisal system, salary planning process• Maintain personnel files, disciplinary records, training records and other documentation.• Outstanding ability to efficiently and profitably manage day-to-day individual business operations as well as multiple locations and territorial/regional operations. Show less

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Recruiting Manager
      • May 2013 - Aug 2016

      Key functions: • Accomplishes human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling, disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies. • Conducts hiring process for campus positions; post ads, interview, screen, evaluate and extend offers to qualified applicants. • Coordinate training and development programs, including new employee orientation, to meet the needs and objectives of individuals and departments. • Maintain personnel files, disciplinary records, training records and other documentation. • Manage the performance appraisal system, salary planning process • Establishes operational strategies by evaluating trends; determining production, productivity, quality, and resolving problems; implementing change. • Develops financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results. • Develop, implement and monitor compliance with affirmative action policies that meet federal and state legislation as well as corporate policy. • Analyzing trends in enrollment and marketing activities, leading activities to continue programs that are effective; modifying programs; presenting new sales strategies for the university's recruitment and admission activities. • Serves as a liaison between campus and corporate personnel on academic compliance issues and policies which include participating in campus reviews and evaluation of business operations policies. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Adjunct Instructor
      • Aug 2011 - Nov 2015

      Key functions: • Instructs business management, human resources, strategic management, labor relations and business ethic courses in classroom and virtual classroom training • Provides hands-on and theory, supervision of students, classroom management • Responsible for administrative tasks including: reports, syllabus and lesson plan development • Incorporates technology and other creative teaching methods to enhance their learning and knowledge Key functions: • Instructs business management, human resources, strategic management, labor relations and business ethic courses in classroom and virtual classroom training • Provides hands-on and theory, supervision of students, classroom management • Responsible for administrative tasks including: reports, syllabus and lesson plan development • Incorporates technology and other creative teaching methods to enhance their learning and knowledge

    • United States
    • Education Management
    • 700 & Above Employee
    • Assistant Director of Recruitment
      • Nov 2011 - May 2013

      Key function: • Serve as Assistant Director Admissions in the implementations surrounding Gainful Employment policy, managing projects from business requirements analysis to solutions delivery and support. • Manage multiple priorities and maintain effective results in a quota driven workplace. • Analyze new student search programs, recruitment territories, and marketing efforts and make recommendations. • Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals. • Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered. • Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility. • Consistently conduct follow-up with all applicants to ensure successful matriculation. • Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, etc. • Experienced in evaluating and creating budgets and profit & loss statements, with an exceptional understanding of how to bring profitability and success to an organization. • Strategic thinker with a proven track record of developing and implementing effective marketing plans, creating solid strategic alliances, and consistently meeting deadlines and objectives. • Outstanding ability to efficiently and profitably manage day-to-day individual business operations as well as multiple locations and territorial/regional operations. Show less

    • Recruiter
      • Mar 2005 - Nov 2011

      Key functions: • Recruited adult students for graduate and undergraduate programs for the university • Consistently met and exceeded budgeted start goals quarterly and yearly • Accountable for inside and outside enrollment goals • Monitor and manage student database, student documents, and associated reports • Averaged over 125 enrollments per year over 6 years • Conducted group or individual orientations ensuring students understand university policies and services prior to enrollment and make a smooth transition to the classroom. • Responsible for ongoing monthly recruitment training and sales presentations for staff • Consistently achieved all corporate goals while planning events for the Atlanta flagship location. • Responsible for lead generation and increasing positive awareness of the University within the corporate and governmental community through business-to-business development. • Sought out high profile events with solid return on investment to display institution. • Established marketing plans to target companies and corporations within metro Atlanta and surrounding counties. • Organize and conducted weekly sales presentations to businesses to increase student enrollment Show less

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Adjunct Instructor
      • Aug 2008 - Aug 2011

      Key functions: • Instructs business management courses in classroom and virtual classroom training • Provides hands-on and theory, supervision of students, classroom management • Responsible for administrative tasks including: reports, syllabus and lesson plan development • Incorporates technology and other creative teaching methods to enhance their learning and knowledge Key functions: • Instructs business management courses in classroom and virtual classroom training • Provides hands-on and theory, supervision of students, classroom management • Responsible for administrative tasks including: reports, syllabus and lesson plan development • Incorporates technology and other creative teaching methods to enhance their learning and knowledge

Education

  • University of Phoenix
    Master of Business Administration (MBA), Human Resources Management and Services
    2006 - 2008
  • Myers University
    Bachelor of Science in Business Administration (BSBA), Corporate Management
    1997 - 2004

Community

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