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Marci has wonderful customer service skills and managing skills that make her very special. She connects with the guests and makes them feel like they are all important. She is very motivated and always looking for ways to learn more about the industry.

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Credentials

  • CFDM
    AHLEI - American Hotel & Lodging Educational Institute
    Jun, 2016
    - Sep, 2024
  • CHA
    AHLEI
    Aug, 2018
    - Sep, 2024

Experience

    • Government Administration
    • 200 - 300 Employee
    • Staff services anaylist
      • Jan 2019 - Present

    • Account Clerk II/III
      • Jan 2019 - Sep 2019

    • Food and Beverage Services
    • Looking for work
      • Oct 2018 - Dec 2018

      Hospitality professional looking for a new opportunity. Honest, hard working with common sense and ability to take initiative. Extensive business experience including management, accounts payable, accounts receivable, payroll, taxes, financial documents, inventory and purchasing. Hospitality professional looking for a new opportunity. Honest, hard working with common sense and ability to take initiative. Extensive business experience including management, accounts payable, accounts receivable, payroll, taxes, financial documents, inventory and purchasing.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Dec 2013 - Oct 2018

      Hospitality truly is my heart and soul. My only regret is that I had not discovered it sooner! I am very privileged to have been able to help open 2 new Marriott hotels, and now am Managing a Best Western Plus. My career has only just begun. I am looking forward to many, many more years of making people happy and providing outstanding customer service, not only to our guest's, but also for our employee's. Hospitality truly is my heart and soul. My only regret is that I had not discovered it sooner! I am very privileged to have been able to help open 2 new Marriott hotels, and now am Managing a Best Western Plus. My career has only just begun. I am looking forward to many, many more years of making people happy and providing outstanding customer service, not only to our guest's, but also for our employee's.

    • United States
    • Hospitality
    • 200 - 300 Employee
    • Assistant General Manager
      • Jan 2013 - Nov 2013

      I have the privilege of looking forward to going to work each day and being a part of such an amazing hotel!!! The Redding TownePlace Suites ranks #1 on trip advisor and #6 out of 215 hotels in Guest Satisfaction and the recipient of 2013 Opening Hotel of the Year, 2013 Sales Ramp Up of the Year. I have the privilege of looking forward to going to work each day and being a part of such an amazing hotel!!! The Redding TownePlace Suites ranks #1 on trip advisor and #6 out of 215 hotels in Guest Satisfaction and the recipient of 2013 Opening Hotel of the Year, 2013 Sales Ramp Up of the Year.

    • Hospitality
    • 700 & Above Employee
    • Food & Beverage Coordinator
      • Aug 2011 - Oct 2012

      Ensure a superior guest experience by efficiently overseeing continental breakfast, manager’s reception, market and catering operations. Day to day supervision of staff through actively training and coaching, interviewing and performance evaluations. Maintain compliance with all company/brand standards, policies and procedures. Maintain control of inventory, communicate with vendors and process invoices. Ensure a superior guest experience by efficiently overseeing continental breakfast, manager’s reception, market and catering operations. Day to day supervision of staff through actively training and coaching, interviewing and performance evaluations. Maintain compliance with all company/brand standards, policies and procedures. Maintain control of inventory, communicate with vendors and process invoices.

    • United States
    • Construction
    • 300 - 400 Employee
    • Front Office Administrator
      • Mar 2007 - Nov 2009

      Front Office and Reception for Harmon, Inc. a commercial glass company. Oversaw all accounts payable, assisted project managers with building plans, warranty descriptions, and project filing. Maintained all OSHA logs and safety bonus rewards. Participated in monthly safety meetings. Maintained all employee records and job orientation files. Answered and directed all incoming phone calls. Maintained office equipment and ordered office supplies needed. Front Office and Reception for Harmon, Inc. a commercial glass company. Oversaw all accounts payable, assisted project managers with building plans, warranty descriptions, and project filing. Maintained all OSHA logs and safety bonus rewards. Participated in monthly safety meetings. Maintained all employee records and job orientation files. Answered and directed all incoming phone calls. Maintained office equipment and ordered office supplies needed.

    • Medical Practices
    • 1 - 100 Employee
    • Contracts Administator
      • Mar 2003 - Mar 2007

      •Oversaw collection of subsidy contracts from field management including reviewing subsidy contracts and related documentation. •Responsible for the oversight of collections as amendments occur, expire, or renew. •Maintain electronic contracts database. •Utilized exceptional follow-through and organization skills while accurately interpreting contracts from written format to systems format ensuring deadlines were met with consistency, and high quality was maintained throughout; reviewed for completeness. •Assisted in all phases of communication with internal and external sources of state agencies; requiring excellent verbal and written communication skills.

Education

  • Central Valley High School
    High School Diploma, Accounting and Finance
    1989 - 1991

Community

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