Experience

Innersense Organic Beauty

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Educator

  • Jan 2019 - Present

  Spreading the Magic of Innersense dailyThrive Sessions- Established new sales lead through event booth and education Sally Rogerson Photo Shoot- Consulted for Innersense on usage and brand experience on set - Worked with team and assisted with application of productsEducator- Hosted product knowledge classes

• Co Artistic Director

  • Jan 2022 - Feb 2023

• Education Experience Associate

  • Oct 2020 - Mar 2022

  Hair Concierge- Developed and organized onboarding process for new chat team - Mentored and coached team of 10 chatters resulting in above target sales conversion and sales goals- Consulted on ways to lead and keep chat team engaged- Provide weekly and monthly coaching and mentoring - Establish areas to improve the customer experience - Organize and present ideas for team growthCustomer Care- Established voice and process for emailing consumers outside the app feature- Utilized available technology to link customer inquiries via email to an app based response where conversion can be measured. - Developed a listening style and strategy that connects the consumer to the brand message.- Connect the consumer with information and resources they need to be successful. - Respond to positive and negative reviews and create positive experiencesEducation - Consult on education projects - Help refine or create class concepts- Consult on curriculum development - Teach Product Knowledge classes to Hairstylist, Consumers and retailers- Support educators on Zoom platformArtistic Team -Created style for 2021 Spring/Summer LookBook- Established class outline and verbiage for marketing and education format - Executed 3 online classes and 2 In person classes- Consulted on technical training for education team- Consulted with Artistic Director on curriculum for consultations Show less



authenticallyBE

• Portland, Oregon Area

• Intuitive Strategy

  • Jan 2012 - Present

  Coaching for creatives and highly sensitive hairdressers. 6 week coaching program to learn values, set goals and create self-care practices Coaching for creatives and highly sensitive hairdressers. 6 week coaching program to learn values, set goals and create self-care practices



Marci Jean

• Portland, Oregon Area

• Resonance Practitioner & Intuitive Strategist

  • Jul 2009 - Present

  Working with individuals wanting to create change. Resonance work can include coaching, NLP, mantras, affirmations, tuning fork protocols and crystal work. Empowering clients to look within for answers and cultivate trust in their intuition. Working with individuals wanting to create change. Resonance work can include coaching, NLP, mantras, affirmations, tuning fork protocols and crystal work. Empowering clients to look within for answers and cultivate trust in their intuition.



Gilded Fox Beauty

• Portland, Oregon Metropolitan Area

• Director Of Brand Development

  • Jan 2022 - Sep 2023



Foxglove Salon

• Portland, Oregon

• Owner

  • Oct 2016 - Feb 2021

  - Established Brand Name and experience -Created and executed brand Strategy for web and social platforms. - Designed website and brand guidelines - Hosted Wellness events and cross promotions - Board Member of the Broadway Business Association 2 years - Established Brand Name and experience -Created and executed brand Strategy for web and social platforms. - Designed website and brand guidelines - Hosted Wellness events and cross promotions - Board Member of the Broadway Business Association 2 years



Davines Group | Certified B Corp

• Italy
• Personal Care Product Manufacturing
• 500 - 600 Employee

• Wellness Ambassador / Educator

  • Sep 2016 - Aug 2018

  - 1 of 10 global educators to consult on wellness program - Certified in 3 modules Color, Spaces and Century of Light. - Held product knowledge classes for salon partners - Trained and presented quarterly - 1 of 10 global educators to consult on wellness program - Certified in 3 modules Color, Spaces and Century of Light. - Held product knowledge classes for salon partners - Trained and presented quarterly



Kevin Murphy

• Educator

  • 2009 - 2012

  While working for Kevin Murphy I traveled throughout Oregon teaching salons how to implement Kevin Murphy's brand culture. Product knowledge and hands on classes gave the stylists an opportunity to improve their current skill set. Worked closely with my local team to help grow and develop new accounts. While working for Kevin Murphy I traveled throughout Oregon teaching salons how to implement Kevin Murphy's brand culture. Product knowledge and hands on classes gave the stylists an opportunity to improve their current skill set. Worked closely with my local team to help grow and develop new accounts.



Junglered Salon

• Stylist

  • Mar 2005 - Sep 2009

  Worked as the Bumble and Bumble Network Educator teaching in-salon classes. Traveled bi-annually to New York to train at Bumble and Bumble University and served as a Brand liaison. In charge of teaching monthly classes in our salon. Studied at Vidal Sassoon in London in 2006. Worked as the Bumble and Bumble Network Educator teaching in-salon classes. Traveled bi-annually to New York to train at Bumble and Bumble University and served as a Brand liaison. In charge of teaching monthly classes in our salon. Studied at Vidal Sassoon in London in 2006.



Bumble and bumble

• United States
• Personal Care Product Manufacturing
• 100 - 200 Employee

• Network Educator

  • Mar 2005 - Jul 2008

  As a Network Educator I worked closely with Bumble&Bumble's team to bring their culture into the salon. I traveled regularly to NYC and learned from some of the top stylist that have gone on to create their own brands. As a Network Educator I worked closely with Bumble&Bumble's team to bring their culture into the salon. I traveled regularly to NYC and learned from some of the top stylist that have gone on to create their own brands.



Alchme

• San Francisco Bay Area

• Artistic Director

  • May 2007 - Nov 2007

  Hired to create a training program for new talent by working closely with the owner of the salon. Assisted during Fashion Week and consulted on the looks. My role also included collection work where we collaborated to take creative ideas into training modules. I educated senior staff with seasonal classes and traveled to NYC to train at Bumble&Bumble. Hired to create a training program for new talent by working closely with the owner of the salon. Assisted during Fashion Week and consulted on the looks. My role also included collection work where we collaborated to take creative ideas into training modules. I educated senior staff with seasonal classes and traveled to NYC to train at Bumble&Bumble.



Beauty First

• Retail
• 1 - 100 Employee

• Master Stylist

  • Jan 1999 - Feb 2004

  Master Stylist and Educator. As a top level stylist, I helped grow our team into a top 10 salon in the nation. Our salon received a number of awards for color, cut and top sales. I helped re-design the function of our space to support the growth. During my time at BeautyFirst I was awarded top 10 colorist and runner up in The Makeover Magic contest. Master Stylist and Educator. As a top level stylist, I helped grow our team into a top 10 salon in the nation. Our salon received a number of awards for color, cut and top sales. I helped re-design the function of our space to support the growth. During my time at BeautyFirst I was awarded top 10 colorist and runner up in The Makeover Magic contest.



SexyHair

• Personal Care Product Manufacturing
• 200 - 300 Employee

• Education Manager

  • Jan 2000 - Jan 2002

  - Execute in salon training and facilitate events in the California territory. -Managed eduction team for California - Event coordination - model calls - backstage manager at hair shows. - Execute in salon training and facilitate events in the California territory. -Managed eduction team for California - Event coordination - model calls - backstage manager at hair shows.