Regional Inside Sales Representative

• Jan 2022 - Present

Account Manager at PeopleKeys

• Jan 2020 - Jan 2022

I'm an SC at work and my personality helps me assist others in fulfilling their goals. I'm always willing to assist and broaden my horizons which makes me a jack of all trades at PeopleKeys. I know a little bit from every department including Customer Service, Accounting and Marketing. My passion is helping existing and new clients complete their goals using our DISC Personality products.

Customer Service and Support Specialist

• Feb 2019 - Jan 2022

My position at PeopleKeys is one that is close to me and is what I have been looking for my career for many years. My main role is to support clients in the understanding of DISC and how to implement their results on a day to day basis. I support an array of tasks everyday including processing print products, daily invoicing transactions and assist our Marketing Department. I am proficient in Zoho Books, CRM, Hubspot and Drift.

Customer Service Representative

• Nov 2015 - Feb 2019

My position at Simon Roofing helped me understand the roofing industry while supporting new and existing clients with their roofing needs. I was a Senior Dispatcher that used my strong communication skills to fulfill tasks needing by our customers. Simon Roofing is a Nationwide Roofing company and I was cross trained in different departments. Some of the areas that I supported included phone calls on a daily basis with existing and new customers, possible prospects, creating follow up reports, billing inquiries, assist sales in receivable of proposals, leads, processing payments and dispatching work orders to technicians.