Marchel Dianne Ferolino
Teller / Foreign Exchange Associate/ Customer Service Representative at Orient Exchange Co. (L.L.C)- Claim this Profile
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Experience
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Orient Exchange Co. (L.L.C)
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Financial Services
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100 - 200 Employee
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Teller / Foreign Exchange Associate/ Customer Service Representative
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Jan 2014 - Present
-Responsible for the daily inward and outward transactions of the remittance products. -Processing and ensuring efficient and timely processing of the payments -Contacting customers to rectify any error and/or incomplete information provided -Attending to our customers’ enquiries pertaining to the remittances -To assist in counting of both local and foreign currencies banknotes -Process of Buying and Selling of Foreign Currencies -Ensure compliance with Anti-Money Laundering policy and prepare transactions monitoring report -Collects payments from Customers for Credit Card bill -Prepare various management reports on timely basis Show less
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Philippine National Bank
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Philippines
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Banking
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700 & Above Employee
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Branch Operations Assistant / New Accounts Clerk / Teller
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Nov 2008 - Jan 2014
Position:Branch Operations Assistant- - (2012-2014) Duties and Responsibilities -Process and tallying of outward clearing checks. -Perform recording and proving of Accountable Forms. -Prepare all the Accounting forms. Ensures all the transactions are properly accounted and recorded in Books of Accounts. -Prepare Accounting Proof sheet for batched transaction and sundries. -Prepare GL/SL for Submission to HO. -Prepare Month-end/ and Year-end Reports submitted to HO. -Performs Auditing Functions. Observes / Monitors flow of documents, proceeds of withdrawals, encashment, account closures with signs of irregularities / fraud or inconsistencies with Bank -Procedures/Policies. -Prepare Bank Statement. -Witness loading and unloading of cash for ATM. Position: New Accounts Clerk (2011) Duties and Responsibilities -Assists Clients to their Inquiries / Concerns -Assists / Processes Clients application for all Deposits Accounts (Current Account & Savings Account), Manager’s Checks, Gift Checks, Traveler’s Check and Demand Draft. -Processes renewals / roll-overs / termination of Deposits Placements -Processes Dollar Fund Transfer, Foreign Telegraphic Transfer -Handles / processing Foreign Currency Transactions / US Dollar Purchases and Sales. -Prepares AMLA Reports. -Handles Checkbook Requisition and re-orders. Releases Bank Statement. -Explain to Clients about Bank Products such Investments, Insurance. Position: Teller (2008) -Assists Clients to their Inquiries / Concerns. -Accepts Cash and Checks Deposits from Clients -Pay out Check Encashment and Withdrawals to Clients Offers Bank products. Show less
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Education
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New Era University
Bachelor of Business Administration - BBA, Marketing -
Filipino Institute - Rigga Dubai, UAE
Human Resource - Basic