Marcelo Valencia

Information Technology Support Technician at Unity Technology Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
IE

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Experience

  • Unity Technology Solutions- an Ekco company
    • Ireland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Support Technician
      • Dec 2019 - Present

  • Lucena Clinic - St. John of God Community Services Limited
    • County Dublin, Ireland
    • ICT Support Assistant
      • Aug 2018 - Dec 2019

      • Resolve helpdesk queries with onsite and remote support • Covering support responsibilities at 5 South Dublin offices • Hardware, software, and network troubleshooting with users of varying skill levels • Upgrading and replacing PCs for Windows 7 ‘End of Life’ • Setting up new user accounts • Resolve helpdesk queries with onsite and remote support • Covering support responsibilities at 5 South Dublin offices • Hardware, software, and network troubleshooting with users of varying skill levels • Upgrading and replacing PCs for Windows 7 ‘End of Life’ • Setting up new user accounts

  • hmv Ireland & Xtra-vision Ltd
    • Ireland
    • Retail
    • 1 - 100 Employee
    • Customer Service Representative
      • Oct 2011 - Sep 2013

  • Riu Plaza The Gresham Dublin
    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Kitchen Porter
      • Mar 2009 - Oct 2011

  • US Navy
    • United States
    • Armed Forces
    • 700 & Above Employee
    • Petty Officer Second Class
      • Mar 1998 - Sep 2006

Education

  • National College of Ireland
    Higher Diploma in Science in Computing, Cyber Security
    2016 - 2017
  • University College Dublin
    Computer Science
    2014 - 2015
  • Crumlin College
    FETEC Level 6, Networks and Software Systems
    2013 - 2014
  • Hawaii Pacific University
    BS in Business Administration, Finance
    2003 - 2006

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