Experience

Mundus Agri

• Germany
• International Trade and Development
• 1 - 100 Employee

• Trader

  • Feb 2023 - Present

  ● Commodities from Latin America ● Sugar, Corn, Rice, Soybean, Black beans, Japonese rice. ● Oilseeds, Grains, Pulses, edible Nuts, Superfoods, Dried Fruits ● Organic products ● Flexibility of negociation. ● Commodities from Latin America ● Sugar, Corn, Rice, Soybean, Black beans, Japonese rice. ● Oilseeds, Grains, Pulses, edible Nuts, Superfoods, Dried Fruits ● Organic products ● Flexibility of negociation.



Ecovia Intelligence

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Marketing and Sales - Business to Business

  • Jul 2022 - Jan 2023

  ● Delivering of projects executed weekly with a focus on the conversion of new leads; ● Providing a comprehensive and tutorial on products to ensure clients learn the full capability of the production; ● Working with the support and technical operations teams to co-ordinate and resolve technical issues; ● Working with leading organisations to obtain value fromthe product; ● Developing strategies for new marketing campaigns for events across Europe, North and South America and Asia; ● Experience in Data Analysis and Content Creation using digital and social platforms, SEO & SEM and other digital marketing tools. ● Developed, designed and implemented a highly efficient network of potential customers. ● Implementing sales and digital marketing strategy; ● Responsible for planning, implementing and monitoring the company's Social Media strategy in order to increase brand awareness, improve marketing efforts and increase sales; ● My duties consisted of: liaising between the different departments, detailed reservations for corporate events, filing paper and electronically, word processing, computer programming, managing systems, stylising brochures and reports, graphics, designing of proposals and tenders, distribution of workloads, prioritisation of work, customer service and relations, typing of letters, reports and memos, emails etc. Show less



The Marble Arch Hotel

• London, England, United Kingdom

• Customer Service

  • Nov 2019 - Jun 2022

  ● Greeting guests in the hotel lobby, always in a friendly and professional manner, being a reference amongst other team members. ● Keeping the lounge clean and tidy, as this is the first impression when you arrive at the hotel. ● Developed strong knowledge about the attractions, venues, restaurants and activities to recommend the clients, so I could be as helpful as possible, creating a solid relationship with clients, consequently increasing their loyalty and return rate by 20%. ● Developed strong negotiation skills due to open dialogue, creating a cooperative environment, and communicating dynamically with clients, higher management, team members and other stakeholders. ● Assisted in the maintenance and minor repairs in the rooms, so the guests would have their issues sorted quicker than waiting for the maintenance contractors to arrive. This ensured practical problem-solving, generating fantastic evaluations on the website due to my friendly manner, service and agility. Show less



China Link Trading

• China
• International Trade and Development
• 1 - 100 Employee

• Sales Developer - Business to Business

  • Sep 2018 - Oct 2019

  ● Enhances and increased sales revenue to a total of 23% within six month initial start date and an increase in new client communication leading to potential new business upwards of 50% ● Facilitated client meetings and sales pitches ensuring a full branded service based on the clients ned and ensure quick fire solutions; ● Building strong effective bonds between global trade network and sustain strong relationships between the importation and exportation control agencies and local government representatives; ● Represented as the adjutant for the company for foreign trade fairs providing a strong leading presence to ensure corporate identity and ensuring this was replicated from service users and new prospective clients; ● Ensured compliance within federal and local government laws and ensuring regulations are facilitated through commercial initiatives, providing a extremely effective and efficient high class service to the client’; ● Facilitating clear cut communication lines across a multidisciplinary team which includes internal and external stakeholders, freight forwarders and customs brokers to provide an highly efficient service while understanding a multinational setting across various cultures; ● Ensuring extreme customer satisfaction by facilitating a comprehensive travel bonus which includes a high calibre experience for the client to facilitate their new product in China providing a jump in of 30% revenue. ● Designed and implement a successful email marketing scheme which lead to an increase in product awareness and sales up to 22%; ● Organising and facilitatinga comprehensive training for all staff in government legislation and understanding of government protocols; ● Provided new business ventures and protocols using on line up to date technology to increase productivity by 62%. Show less



EMBRAED Empreendimentos

• Brazil
• Construction
• 200 - 300 Employee

• Commercial Agent

  • Feb 2017 - Jan 2018

  ● Acted as a commercial agent, coordinating numerous sales and marketing for commercial and luxury residential properties, increasing my communication, and exercising persuasion while selling ideas to the company and clients. ● Searched for information about the properties on the market, including measurements, history, and value, to match the ideal property to each client, based on their requirements, always aiming to find a better deal for both sides. ● Developed sales strategies to exceed sales targets; during my time there, I was involved in negotiations for around $30M. ● Participated in selling an apartment that was on the market for more than two years. It had a retro style, quite unique, and the majority of the clients were looking for modern and minimalist architecture. I researched the list of clients, and I could find a couple looking for European-style architecture, so I approached them and scheduled the visit. They fell in love with it and sent an offer immediately, so they were satisfied with the purchase and the bespoke service provided, understanding and fulfilling their needs. Show less



Q!Bazar Outlet

• Brazil
• Retail
• 1 - 100 Employee

• Coordinator - Business to Customer

  • Oct 2014 - Oct 2016

  ● Organised team building to provide and develop efficient working strategies in increase productivity, whilst maintaining a goal focus relationships between the vendor and various departments within the industry; through the company website, telephone and e-mail; ● Designed and implemented marketing strategies whilst managing a highly focussed social media presences expanding brand awareness and engagement by 46%; ● Provided a comprehensive customer service prototype that increased customer satisfaction and efficiently whilst promoting a sophisticated trace and track using specific internet and database programming; ● Created an innovative way to increase the company rate from 3.2 to 4.8/.9 stars within a six week period increasing company awareness and productively whilst providing the service users a rounded up 5 star service increasing sales and customer feedback by approximately 56%; ● Designed and developed a user friendly interactive website to ensure easy access to all service users across all ages. Show less