Marcelo Leong

Assistant Manager at Sands China
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Contact Information
us****@****om
(386) 825-5501
Location
Macao SAR, MO

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Bio

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Credentials

  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Essential Lessons for First-Time Managers
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Management Tips
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Coaching and Developing Employees
    LinkedIn
    May, 2021
    - Nov, 2024
  • Delegating Tasks
    LinkedIn
    May, 2021
    - Nov, 2024
  • Performance Management: Setting Goals and Managing Performance
    LinkedIn
    May, 2021
    - Nov, 2024
  • Make the Move from Individual Contributor to Manager
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • New Manager Foundations
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • Onboarding New Hires as a Manager
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Giving and Receiving Feedback
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • How to Slash Anxiety and Keep Positivity Flowing
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Tips for Writing Business Emails
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Business Writing Principles
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Improving Your Focus
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Learning to Be Assertive
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Six Sigma Foundations
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Writing Email
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Becoming Indistractable
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Communication Foundations
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Creating Great First Impressions
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Effective Listening
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Interpersonal Communication
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Working with Upset Customers
    LinkedIn
    Feb, 2020
    - Nov, 2024

Experience

  • Sands China
    • China
    • Hospitality
    • 700 & Above Employee
    • Assistant Manager
      • Nov 2022 - Present

    • F&B Management Trainee
      • Oct 2019 - Present

Education

  • Beijing Language and Culture University
    Certificate, Chinese Language
    2017 - 2019
  • Institute for Tourism Studies
    Bachelor's degree, Tourism Business Management
    2013 - 2017
  • Escola Portuguesa de Macau
    High School Diploma

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