Key Account Manager North America

• Aug 2022 - Present

Key Account Manager | Gerente de Contas

• Apr 2017 - Aug 2022

• Strategy development and proactive management of business relations with TK Elevators and Schindler;• Coming up with a strategy to manage the account and setting objectives about the account management;• Carrying out continuous market analysis and research on the dynamics of the account, coming up with a pricing structure for the client at regional and global level;• Interacting and communicates with the client on a regular basis to determine changing tastes and preferences;• Project Management for the re-launch and localization of products as well as coordination between key stake holders;• Central point of contact for internal technical departments on topics concerning the customer;• Monthly Forecast, Annual Operating Plan and 5 years planning; Show less

Key Account Manager | Executivo de Vendas | MBA

• May 2014 - Apr 2017

• Main commercial & technical contact for Mercedes-Benz do Brasil, Ford, Cummins and MWM; • Commercial letter preparation, price adjustments process & account management; • Leading sales and margin increase, outperformance and cash flow; • Monthly Forecast, Annual Operating Plan and 5 years planning; • Strategy alignment with headquarter / Global Key Account Team; • New business prospections; • Team Management, including Sales & Aplication Engineer and Customer Service Engineer • Main commercial & technical contact for Mercedes-Benz do Brasil, Ford, Cummins and MWM; • Commercial letter preparation, price adjustments process & account management; • Leading sales and margin increase, outperformance and cash flow; • Monthly Forecast, Annual Operating Plan and 5 years planning; • Strategy alignment with headquarter / Global Key Account Team; • New business prospections; • Team Management, including Sales & Aplication Engineer and Customer Service Engineer

KAM - Key Account Manager

• Jan 2010 - Apr 2014

• Commercial and Technical contact with OE companies (Mercedes-Benz, Volvo, Iveco, DAF, Agrale, CNH, AGCO, Renault, Mitsubishi, Yamaha and Honda);• Responsible for determining the most crucial needs of these key customers and carries them out to ensure that they receive first-class customer care and service; • Coming up with a strategy to manage the account and setting objectives about the account management;• Interacting and communicates with the client on a regular basis to determine changing tastes and preferences;• Carrying out continuous market analysis and research on the dynamics of the account, coming up with a pricing structure for the client;• Managing conflict and comes up with effective negotiation and sales strategies;• Conducting account reviews;•Strategic Consulting, including business plan & sales strategy development;•Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions. Show less

Project Manager

• Oct 2008 - Jan 2010

• Project Manager for automotive electronic product, including tracking trace device, instrument cluster, dc/dc converter and body controller;• Managing all Development Project steps: initiation, planning, development, monitoring, controlling and closing; • Management of development Schedule and key milestones with Customers; • Business Financial analysis and follow up;• Management of Project Risks (figure out opportunities, threats, strengths and weaknesses);• Main technical interface with Yamaha and Honda;• Product application and change management. Show less

Application & Sales Engineer

• Mar 2001 - Oct 2008

- Industrial automation development projects, from the needs assessment, solution creation, Commercial letter preparation, negotiation and project management for complex and large business; Proposes for integration of several technologies as PLC, HMI and valve terminals to industrial machines. - Project and System dimensioning through Industrial Network Bus concepts. - Retrofitting at several segments (automotive, food and beverages, pulp and paper, biopharma and oil-gas) - Try-outs and start-ups. - Manage business activities focusing on financial and strategic growth of organization. Show less