Experience

Viasat Energy Services

• Telecommunications
• 100 - 200 Employee

• Sr Network Specialist

  • Sep 2013 - Present

  Collaborate with management team to develop recommendations related to equipment life cycle and replacement.Work closely with other departments training and implementing new technologies and processes.Interface with technicians, service contractors, vendors and customers on a daily basis.Mentor and coach team members.Interaction with the customer to the development and viability of solutions;Responsible for architecture and implementation of networks for big customers like Shell, Repsol, SBM, Ensco, Seadrill and others;Configuration of routers (BGP, OSPF, EIGRP, RIP, HSRP, MHSRP, DHCP, NAT, ISDN, VoIP and QoS), firewalls and Wireless Controllers;Troubleshooting and design of ATM, Frame-relay, MPLS, Point-to-point and VPN networks;Implementation of network utilization reports, utilizing Solarwinds Orion;Accompaniment and support to field engineers in equipment connections, problems resolution and new services activation;Responsible for the implementation and checking of the new services assuring compliance with the quality procedures;



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr Network Consultant

  • Oct 2011 - May 2013

  Part of the team responsible for the planning, design and implementation of a worldwide Network projects for Vale. Physically assessed and implemented the project in Brazil, Canada and Singapore. This project is part of a major project called Forest which is the biggest IT project deal in the Latin America for all companies;Part of the team responsible for the design and implementation of a global VPN access solution for VALE;Part of the team responsible for the design and implementation of a global video Delivery solution for VALE;Responsible for the solution and implementation of a project to turn over 300+ locations of Vale to the global network operations center of HP;Responsible for WAN/LAN network projects development (Requirements understanding, Design proposals, Router configuration scripts) for the whole Americas and EMEA region and for integration with the company’s global network;



Equinix

• United States
• Internet Publishing
• 700 & Above Employee

• IT Operations Manager

  • Jul 2010 - Sep 2011

  Responsible to create a 100% Brazilian hosted Cloud Computing IaaS platform, which runs OSes like Linux, Windows and FreeBSD among others. In charge of IT Operations team (20+ people including tech support, monitoring, engineering, IT operations), IT Operations budget and deliverables.My job was to reformulate several services (starting with the e-mail service), targeting to provide the best hosting and colocation service available in Brazil. Responsible to build a new IT OPerations team across multiple business locations.Responsible to redesign and build the shared Infrastructure for IaaS delivery and rollout an IDC greenfield project. (including firewalls, Load Balancers, Email, DNS, SAN, Networking, shared and private clouds)Responsible for operating shared services, managing services infrastructure, local tasks on IDC and services consolidation.



Metrô Rio

• Brazil
• Ground Passenger Transportation
• 700 & Above Employee

• IT Infrastructure Head

  • Feb 2008 - Jun 2010

  In a close collaboration with the IT Leadership I was responsible for create and implement a high-performance, customer-focused group utilizing IT service management (ITSM) processes;Manage the development and implementation of operating policies and procedures related to services, resource planning, and workforce analysis while driving operational change, efficiencies and cost savings;Assist with the requirements qualification, multiyear planning, prioritization and governance of the ITS project portfolio;Work collaboratively with ITS staff and other stakeholders on the development of specific project plans and timelines; monitor and report on progress; and make presentations to constituent groups, stakeholders and advisory committees;Perform diagnostic analyses of ITS functional teams and business areas to prepare proposals and change initiatives;Ensure appropriate design, maintenance and service delivery across the enterprise infrastructure; and participate in the development and monitoring of IT service and project metrics;Develop strong working relationships with departments across the company.Summary of projects includesBuild a new Datacenter from scratch (Power, cooling, cabinets, NOC) based on upcoming services premises.Redesign and rollout of the ongoing Services and new Infrastructure to support new services. (private cloud - Vmware over IBM Server Blades and SAN)Redesign and rollout of the new Core and Access Network (Cisco) to support a Mission critical Operation ( traffic control , Ticketing, CFTV and OPerations Center)The USD 10 million Transformation Programme took 24 months to deliver a complete overhauled infrastructure including Datacenter, DRP location, 34 underground stations, 3 bus services locations a new Operations control Center, new Eletronic Ticketing Service, new traffic control System, new ERP System (Oracle BS) and new Web Service all of them delivered on time and on Budget.



GSK

• United Kingdom
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Sr Infrastructure support

  • 1998 - 2007



UFRJ - CETEM

• IT Analyst

  • 1997 - 1998