Experience

Curzon Company

• United States
• Retail
• 1 - 100 Employee

• Sales Associate

  • Jun 2022 - Present

  Work closely with sales managers, product development, customer service teams, and procurement personnel • Sales presentation development, execution, and follow-through • Product testing, evaluation, and demonstration • Assortment documentation, competition analysis • Point of sale schematic layout, signing, and display design • Order management, point of sale and inventory analysis • Communicate vital information quickly and accurately • Escalate opportunities/complaints and follow-through to positive resolution Show less



Instacart

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Personal Shopper

  • 2020 - 2022

  -Shopped at customer’s chosen store, verified replacement items, selected fresh items and delivered items to customer quickly -Exceeded customer expectations consistently, as shown by high feedback ratings, reviews and additional tips -Communicated with customer to confirm clarity of order -Maintained high customer service rating of 4.9 out of 5 for multiple months for multiple years -Effective customer upselling on replacement items, and item suggestions. -Listened to customer needs to identify and recommend optimal product selections Show less



Amazon

• United States
• Software Development
• 700 & Above Employee

• Delivery Driver

  • 2018 - 2020

  -Prepare and collect parcels for incoming orders and load products into vehicle -Handle, organize, and secure packages with care -100% on-time delivery rate within strict time constraints -Demonstrate exceptional customer service using interpersonal skills to appropriately represent the company and provide assistance to customers -Documentation and record keeping of packages and milage -Prepare and collect parcels for incoming orders and load products into vehicle -Handle, organize, and secure packages with care -100% on-time delivery rate within strict time constraints -Demonstrate exceptional customer service using interpersonal skills to appropriately represent the company and provide assistance to customers -Documentation and record keeping of packages and milage



Real Futsal Hillsboro

• Hillsboro, Oregon, United States

• Head Soccer Coach

  • Jan 2018 - Jul 2018

  Undefeated in U10 Division 1 Hillsboro Futsal League Champions of the U10 Division 1 Hillsboro Futsal League (undefeated) Undefeated in U12 Division 1 Hillsboro Futsal League Silver Medal of the U12 D1 Hillsboro Futsal League Coached competitive youth soccer teams (U10 and U12). Created daily training plans for 7 months, including individual development plans for each player. Communicated effectively in team settings as well as with children, parents, families, officials, and owners of the league. Facilitated conversations around team identity and morale with the players. Ensured that the environment was competitive yet focused on personal growth and inclusivity. Show less



Legal Shield

• United States
• Legal Services
• 1 - 100 Employee

• Sales Manager

  • 2017 - 2018

  -Generated leads and followed up on them to clients interested in a subscription for legal services. -Built consistent relationships with clients and prospective clients. -Organized business meetings to discuss clients wants and needs. -Kept clients informed with new products and services, and regular check-ins to maintain a high level of satisfaction -Recognized in the Top 100 New Sales Representatives list. -Generated leads and followed up on them to clients interested in a subscription for legal services. -Built consistent relationships with clients and prospective clients. -Organized business meetings to discuss clients wants and needs. -Kept clients informed with new products and services, and regular check-ins to maintain a high level of satisfaction -Recognized in the Top 100 New Sales Representatives list.



Portland Timbers & Thorns FC

• United States
• Spectator Sports
• 100 - 200 Employee

• Soccer Coach

  • 2017 - 2018

  Executed MLS training plan to educate potential elite youth players in soccer fundamentals and hit developmental targets. Led players in drills and scrimmages. Executed MLS training plan to educate potential elite youth players in soccer fundamentals and hit developmental targets. Led players in drills and scrimmages.



EXPRESS

• United States
• Retail
• 700 & Above Employee

• Shipping Manager

  • 2016 - 2018

  Head of the Ship-from-Store department -Improved store sales by locating items and packaging them quickly to fill more orders -Met daily package goals regularly -Increase in daily sales after the introduction of ship-from-store department -Supervised and monitored store & regional inventory -Drove sales by providing customers with good customer service: identifying customer needs, assisting with item location, and outfit planning for events Head of the Ship-from-Store department -Improved store sales by locating items and packaging them quickly to fill more orders -Met daily package goals regularly -Increase in daily sales after the introduction of ship-from-store department -Supervised and monitored store & regional inventory -Drove sales by providing customers with good customer service: identifying customer needs, assisting with item location, and outfit planning for events



Portland Community College

• United States
• Higher Education
• 700 & Above Employee

• Student Athlete

  • Jul 2015 - Jun 2017

  Dean's List - Winter 2016, Spring 2016, Fall 2016, Winter 2017, Spring 2017 Team's Top Scorer (Center Midfielder) - 2015-2016 Season Balanced 30+ hours of competitive Division 1 NWAC Men's Soccer per week while completing my Associate's of Science Degree. I lead the team in goals during the 2015-2016 season. Established a team culture of effective communication, self-determination, and positivity. Maintained a 3.7 GPA throughout two successful soccer seasons, finishing 3rd and 2nd in our conference, respectively. Show less