Experience

MUSC

• United Arab Emirates
• 1 - 100 Employee

• Unit Secretary

  • Dec 2017 - Present

  • Welcome and greet visitors, in person or on the telephone; answering inquiries and requests; relaying calls to patients; giving directions; referring inquires to nursing and physician staff. • Helping patients by responding to intercom requests; obtaining needed services from nurses, physicians, techs, and other hospital personnel. • Establishing patient record by preparing folder and completing patient identification information as well as keeping information confidential. • Arranging discharges by reviewing discharge summaries, making follow-up appointments, and as well as arranging patient transport. • Maintaining unit supplies inventory by checking stock, placing orders, and verifying receipt of supplies. • Keeping unit equipment operational by calling for repairs when needed. • Maintaining unit operations by following policies and procedures; reporting needed changes Show less



Palmetto Orthopedics of Charleston

• MD Receptionist

  • Apr 2013 - Jun 2018

  • Received payments and recorded receipts for services. • Posted medical insurance billings. • Resolved/clarified codes and diagnoses with conflicting, missing, and unclear information by consulting with doctors and others to get additional information. • Greeted visitors, ascertained purpose of visit, and directed them to appropriated staff. • Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures and treatment into computer. • Operated telephone switchboard to answer, screen and forward calls, provided information taken messages and scheduled appointments. • Maintained Electronic Medical Records. • Released information to persons and agencies according to practice policy by mail and fax. • Worked extra assignments at Roper Urgent Care from 2016 to 2017, as well as Roper Orthopedic phone room in 2015. Show less